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How to Be a More Creative Problem-Solver at Work: 8 Tips

Business professionals using creative problem-solving at work

  • 01 Mar 2022

The importance of creativity in the workplace—particularly when problem-solving—is undeniable. Business leaders can’t approach new problems with old solutions and expect the same result.

This is where innovation-based processes need to guide problem-solving. Here’s an overview of what creative problem-solving is, along with tips on how to use it in conjunction with design thinking.

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What Is Creative Problem-Solving?

Encountering problems with no clear cause can be frustrating. This occurs when there’s disagreement around a defined problem or research yields unclear results. In such situations, creative problem-solving helps develop solutions, despite a lack of clarity.

While creative problem-solving is less structured than other forms of innovation, it encourages exploring open-ended ideas and shifting perspectives—thereby fostering innovation and easier adaptation in the workplace. It also works best when paired with other innovation-based processes, such as design thinking .

Creative Problem-Solving and Design Thinking

Design thinking is a solutions-based mentality that encourages innovation and problem-solving. It’s guided by an iterative process that Harvard Business School Dean Srikant Datar outlines in four stages in the online course Design Thinking and Innovation :

The four stages of design thinking: clarify, ideate, develop, and implement

  • Clarify: This stage involves researching a problem through empathic observation and insights.
  • Ideate: This stage focuses on generating ideas and asking open-ended questions based on observations made during the clarification stage.
  • Develop: The development stage involves exploring possible solutions based on the ideas you generate. Experimentation and prototyping are both encouraged.
  • Implement: The final stage is a culmination of the previous three. It involves finalizing a solution’s development and communicating its value to stakeholders.

Although user research is an essential first step in the design thinking process, there are times when it can’t identify a problem’s root cause. Creative problem-solving addresses this challenge by promoting the development of new perspectives.

Leveraging tools like design thinking and creativity at work can further your problem-solving abilities. Here are eight tips for doing so.

Design Thinking and Innovation | Uncover creative solutions to your business problems | Learn More

8 Creative Problem-Solving Tips

1. empathize with your audience.

A fundamental practice of design thinking’s clarify stage is empathy. Understanding your target audience can help you find creative and relevant solutions for their pain points through observing them and asking questions.

Practice empathy by paying attention to others’ needs and avoiding personal comparisons. The more you understand your audience, the more effective your solutions will be.

2. Reframe Problems as Questions

If a problem is difficult to define, reframe it as a question rather than a statement. For example, instead of saying, "The problem is," try framing around a question like, "How might we?" Think creatively by shifting your focus from the problem to potential solutions.

Consider this hypothetical case study: You’re the owner of a local coffee shop trying to fill your tip jar. Approaching the situation with a problem-focused mindset frames this as: "We need to find a way to get customers to tip more." If you reframe this as a question, however, you can explore: "How might we make it easier for customers to tip?" When you shift your focus from the shop to the customer, you empathize with your audience. You can take this train of thought one step further and consider questions such as: "How might we provide a tipping method for customers who don't carry cash?"

Whether you work at a coffee shop, a startup, or a Fortune 500 company, reframing can help surface creative solutions to problems that are difficult to define.

3. Defer Judgment of Ideas

If you encounter an idea that seems outlandish or unreasonable, a natural response would be to reject it. This instant judgment impedes creativity. Even if ideas seem implausible, they can play a huge part in ideation. It's important to permit the exploration of original ideas.

While judgment can be perceived as negative, it’s crucial to avoid accepting ideas too quickly. If you love an idea, don’t immediately pursue it. Give equal consideration to each proposal and build on different concepts instead of acting on them immediately.

4. Overcome Cognitive Fixedness

Cognitive fixedness is a state of mind that prevents you from recognizing a situation’s alternative solutions or interpretations instead of considering every situation through the lens of past experiences.

Although it's efficient in the short-term, cognitive fixedness interferes with creative thinking because it prevents you from approaching situations unbiased. It's important to be aware of this tendency so you can avoid it.

5. Balance Divergent and Convergent Thinking

One of the key principles of creative problem-solving is the balance of divergent and convergent thinking. Divergent thinking is the process of brainstorming multiple ideas without limitation; open-ended creativity is encouraged. It’s an effective tool for generating ideas, but not every idea can be explored. Divergent thinking eventually needs to be grounded in reality.

Convergent thinking, on the other hand, is the process of narrowing ideas down into a few options. While converging ideas too quickly stifles creativity, it’s an important step that bridges the gap between ideation and development. It's important to strike a healthy balance between both to allow for the ideation and exploration of creative ideas.

6. Use Creative Tools

Using creative tools is another way to foster innovation. Without a clear cause for a problem, such tools can help you avoid cognitive fixedness and abrupt decision-making. Here are several examples:

Problem Stories

Creating a problem story requires identifying undesired phenomena (UDP) and taking note of events that precede and result from them. The goal is to reframe the situations to visualize their cause and effect.

To start, identify a UDP. Then, discover what events led to it. Observe and ask questions of your consumer base to determine the UDP’s cause.

Next, identify why the UDP is a problem. What effect does the UDP have that necessitates changing the status quo? It's helpful to visualize each event in boxes adjacent to one another when answering such questions.

The problem story can be extended in either direction, as long as there are additional cause-and-effect relationships. Once complete, focus on breaking the chains connecting two subsequent events by disrupting the cause-and-effect relationship between them.

Alternate Worlds

The alternate worlds tool encourages you to consider how people from different backgrounds would approach similar situations. For instance, how would someone in hospitality versus manufacturing approach the same problem? This tool isn't intended to instantly solve problems but, rather, to encourage idea generation and creativity.

7. Use Positive Language

It's vital to maintain a positive mindset when problem-solving and avoid negative words that interfere with creativity. Positive language prevents quick judgments and overcomes cognitive fixedness. Instead of "no, but," use words like "yes, and."

Positive language makes others feel heard and valued rather than shut down. This practice doesn’t necessitate agreeing with every idea but instead approaching each from a positive perspective.

Using “yes, and” as a tool for further idea exploration is also effective. If someone presents an idea, build upon it using “yes, and.” What additional features could improve it? How could it benefit consumers beyond its intended purpose?

While it may not seem essential, this small adjustment can make a big difference in encouraging creativity.

8. Practice Design Thinking

Practicing design thinking can make you a more creative problem-solver. While commonly associated with the workplace, adopting a design thinking mentality can also improve your everyday life. Here are several ways you can practice design thinking:

  • Learn from others: There are many examples of design thinking in business . Review case studies to learn from others’ successes, research problems companies haven't addressed, and consider alternative solutions using the design thinking process.
  • Approach everyday problems with a design thinking mentality: One of the best ways to practice design thinking is to apply it to your daily life. Approach everyday problems using design thinking’s four-stage framework to uncover what solutions it yields.
  • Study design thinking: While learning design thinking independently is a great place to start, taking an online course can offer more insight and practical experience. The right course can teach you important skills , increase your marketability, and provide valuable networking opportunities.

Which HBS Online Entrepreneurship and Innovation Course is Right for You? | Download Your Free Flowchart

Ready to Become a Creative Problem-Solver?

Though creativity comes naturally to some, it's an acquired skill for many. Regardless of which category you're in, improving your ability to innovate is a valuable endeavor. Whether you want to bolster your creativity or expand your professional skill set, taking an innovation-based course can enhance your problem-solving.

If you're ready to become a more creative problem-solver, explore Design Thinking and Innovation , one of our online entrepreneurship and innovation courses . If you aren't sure which course is the right fit, download our free course flowchart to determine which best aligns with your goals.

creativity and problem solving

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What is creative problem-solving?

Creative problem-solving in action

Table of Contents

An introduction to creative problem-solving.

Creative problem-solving is an essential skill that goes beyond basic brainstorming . It entails a holistic approach to challenges, melding logical processes with imaginative techniques to conceive innovative solutions. As our world becomes increasingly complex and interconnected, the ability to think creatively and solve problems with fresh perspectives becomes invaluable for individuals, businesses, and communities alike.

Importance of divergent and convergent thinking

At the heart of creative problem-solving lies the balance between divergent and convergent thinking. Divergent thinking encourages free-flowing, unrestricted ideation, leading to a plethora of potential solutions. Convergent thinking, on the other hand, is about narrowing down those options to find the most viable solution. This dual approach ensures both breadth and depth in the problem-solving process.

Emphasis on collaboration and diverse perspectives

No single perspective has a monopoly on insight. Collaborating with individuals from different backgrounds, experiences, and areas of expertise offers a richer tapestry of ideas. Embracing diverse perspectives not only broadens the pool of solutions but also ensures more holistic and well-rounded outcomes.

Nurturing a risk-taking and experimental mindset

The fear of failure can be the most significant barrier to any undertaking. It's essential to foster an environment where risk-taking and experimentation are celebrated. This involves viewing failures not as setbacks but as invaluable learning experiences that pave the way for eventual success.

The role of intuition and lateral thinking

Sometimes, the path to a solution is not linear. Lateral thinking and intuition allow for making connections between seemingly unrelated elements. These 'eureka' moments often lead to breakthrough solutions that conventional methods might overlook.

Stages of the creative problem-solving process

The creative problem-solving process is typically broken down into several stages. Each stage plays a crucial role in understanding, addressing, and resolving challenges in innovative ways.

Clarifying: Understanding the real problem or challenge

Before diving into solutions, one must first understand the problem at its core. This involves asking probing questions, gathering data, and viewing the challenge from various angles. A clear comprehension of the problem ensures that effort and resources are channeled correctly.

Ideating: Generating diverse and multiple solutions

Once the problem is clarified, the focus shifts to generating as many solutions as possible. This stage champions quantity over quality, as the aim is to explore the breadth of possibilities without immediately passing judgment.

Developing: Refining and honing promising solutions

With a list of potential solutions in hand, it's time to refine and develop the most promising ones. This involves evaluating each idea's feasibility, potential impact, and any associated risks, then enhancing or combining solutions to maximize effectiveness.

Implementing: Acting on the best solutions

Once a solution has been honed, it's time to put it into action. This involves planning, allocating resources, and monitoring the results to ensure the solution is effectively addressing the problem.

Techniques for creative problem-solving

Solving complex problems in a fresh way can be a daunting task to start on. Here are a few techniques that can help kickstart the process:

Brainstorming

Brainstorming is a widely-used technique that involves generating as many ideas as possible within a set timeframe. Variants like brainwriting (where ideas are written down rather than spoken) and reverse brainstorming (thinking of ways to cause the problem) can offer fresh perspectives and ensure broader participation.

Mind mapping

Mind mapping is a visual tool that helps structure information, making connections between disparate pieces of data. It is particularly useful in organizing thoughts, visualizing relationships, and ensuring a comprehensive approach to a problem.

SCAMPER technique

SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. This technique prompts individuals to look at existing products, services, or processes in new ways, leading to innovative solutions.

Benefits of creative problem-solving

Creative problem-solving offers numerous benefits, both at the individual and organizational levels. Some of the most prominent advantages include:

Finding novel solutions to old problems

Traditional problems that have resisted conventional solutions often succumb to creative approaches. By looking at challenges from fresh angles and blending different techniques, we can unlock novel solutions previously deemed impossible.

Enhanced adaptability in changing environments

In our rapidly evolving world, the ability to adapt is critical. Creative problem-solving equips individuals and organizations with the agility to pivot and adapt to changing circumstances, ensuring resilience and longevity.

Building collaborative and innovative teams

Teams that embrace creative problem-solving tend to be more collaborative and innovative. They value diversity of thought, are open to experimentation, and are more likely to challenge the status quo, leading to groundbreaking results.

Fostering a culture of continuous learning and improvement

Creative problem-solving is not just about finding solutions; it's also about continuous learning and improvement. By encouraging an environment of curiosity and exploration, organizations can ensure that they are always at the cutting edge, ready to tackle future challenges head-on.

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Scott Jeffrey

12 Powerful Creative Problem-Solving Techniques That Work

No one likes the feeling of being stuck.

It creates internal tension. That tension seeks resolution.

Thankfully, there are many creative problem-solving techniques for resolving this tension and revealing new solutions.

In this guide, we’ll explore 12 creative ways to solve problems with a variety of techniques, tools, and methods that be used for personal use and in the workplace.

Let’s dive in…

How to Approach Creative Problem-Solving Techniques

All of the creative problem-solving techniques discussed below work some of the time .

While it’s fine to have a favorite “go-to” creative problem-solving technique, the reality is each problem has some unique elements to it.

The key to is mix and match various techniques and methodologies until you get a workable solution.

When faced with a difficult challenge, try a combination of the problem-solving techniques listed below.

The Power of Divergent Thinking

Creativity is everyone’s birthright.

One study with 1,500 participants, found that 98 percent of children around the age of five qualify as geniuses. 1 George Land and Beth Jarman, Breakpoint and Beyond , 1998.

That is, virtually all children are gifted with divergent thinking— the ability to see many possible answers to a question.

For example, how many uses can you think of for a paper clip?

The average adult might offer 10 to 15 answers. Those skilled in divergent thinking divine closer to 200 answers.

Yet, something happens along the way because by adulthood, how many people score at the genius level? Only 2 percent!

That is, we see a complete inversion: from 98% being geniuses in early childhood to only 2% in adulthood.

What causes this debilitating drop in creativity?

According to creativity researcher Sir Ken Robinson, the answer is our schooling. 2 Sir Ken Robinson, Do schools kill creativity? TED Talk , 2006. Through 13 years of “education” our innate creativity is stripped out of us!

Conditioning Yourself for Creative Solutions

So to improve the efficacy of these creative problem-solving techniques, it helps to re-condition ourselves to use divergent thinking.

The key is to learn how to remove our prior conditioning and restore our natural creative abilities. You’ll notice that many of the creative problem-solving techniques below help us do just that.

Thankfully, divergent thinking is a skill and we can develop it like a muscle. So the more we use divergent thinking, the more second nature it becomes.

For this reason, when you’re presented with personal, professional, or business-related problems, celebrate them as an opportunity to exercise your creative abilities.

12 Powerful Creative Problem-Solving Techniques

Now, we’re going to cover 12 creative problem-solving techniques with examples that you can apply right away to get results.

These creative problem-solving methods are:

  • Use “What If” Scenarios
  • Focus on Quantity Over Quality
  • Switch Roles
  • Use the Six Thinking Hats Technique
  • Explore Different Contexts
  • Take a 30,000-Foot View
  • Ask Your Subconscious
  • Mind Map Your Problem
  • Adopt a Beginner’s Mind
  • Alter Your State of Consciousness
  • Find Your Center

Then, we’ll quickly review a series of problem-solving tools you can experiment with.

1 – Use “What If” Scenarios

Use “what if?” questions to project different scenarios into the future.

In A Whack on the Side of the Head , Roger Von Oech, says,

“In the imaginative phase, you ask questions such as: What if? Why not? What rules can we break? What assumptions can we drop? How about if we looked at this backwards? Can we borrow a metaphor from another discipline? The motto of the imaginative phase is: Thinking something different.”

Using this creative problem-solving technique challenges you to allow your mind to play out different scenarios without judgment or criticism .

(Judgment always comes after the creative problem-solving process—not before.)

2 – Focus on Quantity Over Quality

Creativity research shows that focusing on generating more ideas or solutions instead of on the quality of the ideas ultimately produces better results. 3 Paulus, Paul & Kohn, Nicholas & ARDITTI, LAUREN. (2011). Effects of Quantity and Quality Instructions on Brainstorming. The Journal of Creative Behavior. 45. 10.1002/j.2162-6057.2011.tb01083.x .

This phenomenon is known as the “Equal-Odds rule.” Nobel laureate Linus Pauling instinctively suggested a similar process: 4 The Evening Sentinel , Priestley Award Winner Says Deployment of ABM’s “Silly”, Start Page 1, Quote Page 6, Column 1, Carlisle, Pennsylvania. March 28, 1969.

I was once asked ‘How do you go about having good ideas?’ and my answer was that you have a lot of ideas and throw away the bad ones.

When I used to facilitate meetings and brainstorming sessions with leadership teams in large organizations, this was an invaluable creative problem-solving technique. By consciously focusing on generating more ideas first instead of evaluating the quality of the ideas, you avoid shifting into a critical mindset that often stops the ideation process.

3 – Switch Roles

Our minds tend to get locked in habitual patterns, leading to what’s called “paradigm blindness.” Another related term is the “curse of knowledge,” a common cognitive bias observed in so-called “experts” in their field. 5 Hinds, Pamela J. (1999). “The curse of expertise: The effects of expertise and debiasing methods on prediction of novice performance”. Journal of Experimental Psychology: Applied. 5 (2): 205–221. doi:10.1037/1076-898X.5.2.205 . S2CID 1081055

This cognitive bias is another illustration of how divergent thinking was conditioned out of us during our formative years.

Switching roles helps us “wear a different hat” where we momentarily shift away from our conditioning.

For example, if you have a marketing-related problem, try putting on an engineer’s hat—or even a gardener’s hat. If you have a problem as an entrepreneur, put yourself in the customer’s mindset. See the world from their point of view.

The idea is to shift your perspective so you can approach the problem from a new angle. Your ability to shift perspectives quickly—without privileging any one perspective—doesn’t only help you solve problems. It also helps you become a stronger leader .

4 – Use the Six Thinking Hats Technique

Speaking of hats, creativity researcher Edward de Bono developed an effective creative problem-solving technique called the Six Thinking Hats.

The Six Thinking Hats provides you and your team with six different perspectives to utilize when tackling a problem. (You can use these six hats on your own too.)

creative problem-solving techniques six hats

Each hat serves a different function. For creative problem solving, you start with the blue hat to clearly define the problem.

You then move to the white hat where you outline all of the existing and known data regarding the issue. Next, you put on the green hat and generate as many ideas as you can (similar to the “quantity over quality” technique above).

Then, you put on the yellow hat, which represents what de Bono calls “value sensitivity.” The yellow hat is used to build on the ideas generated from the green hat phase. Finally, you put on the black hat to evaluate your solutions and play Devil’s Advocate.

The Six Thinking Hats is an excellent technique for group brainstorming and creative problem-solving.

5 – Explore Different Contexts

Many problems arise because we neglect to zoom out from the problem and examine the larger context.

For example, long-term investments are often based on an “investment thesis.” This thesis might be based on trends in the market, consumer demands, brand recognition, dominant market share, strength in innovation, or a combination of factors. But sometimes the assumptions you base your thesis on are wrong.

So if you’re facing a problem at home or work, examine your assumptions.

If sales are down, for example, instead of revisiting your sales strategy investigate the context of your overall industry:

  • Has your industry changed?
  • Is your business disconnected from your customer’s needs?
  • Is your product or service becoming obsolete?

We can often find creative solutions to our problems by shifting the context.

6 – Take a 30,000-Foot View

Often, when we’re stuck in a problem, it’s because we’re “missing the forest for the trees.”

Zoom out and take a “30,000-foot view” of the situation. See your problem from above with a detached, neutral mindset. Take an expansive viewpoint before narrowing in on the specific problem.

This problem-solving technique is another variation of changing the context.

Sometimes you’ll find this to be a powerful creative problem-solving technique where the right solution spontaneously presents itself. (You’ll think to yourself: Why didn’t I see this before? )

creative problem-solving techniques mozart quote

7 – Walk Away

Most often, the best problem-solving technique is to stop trying to solve it —and walk away.

Yet, our minds often don’t like this technique. The mind likes to be in control. And walking away means letting go of control.

I spent five years researching creative geniuses trying to better understand the source of inspiration for a book I was writing years ago. 6 Scott Jeffrey, Creativity Revealed: Discovering the Source of Inspiration , 2008.

In studying dozens of creative geniuses, from Mozart to William Blake, a clear pattern emerged.

Creative geniuses know when to walk away from the problems they are facing. They instinctively access what can be called the Wanderer archetype.

More recent studies show that deliberate “mind-wandering” supports creativity. 7 Henriksen D, Richardson C, Shack K. Mindfulness and creativity: Implications for thinking and learning. Think Skills Creat. 2020 Sep;37:100689. doi: 10.1016/j.tsc.2020.100689 . Epub 2020 Aug 1. PMID: 32834868; PMCID: PMC7395604. Great ideas come to use when we’re not trying. 8 Kaplan, M. Why great ideas come when you aren’t trying. Nature (2012). https://doi.org/10.1038/nature.2012.10678

Wandering and reverie are essential to the creative process because they allow us to hear our Muse. The key is knowing when to let go of trying to solve the problem. Creativity problem-solving can, in this way, become an effortless process.

8 – Ask Your Subconscious

When we’re stuck on a problem and we need a creative solution, it means our conscious mind is stuck.

It does not, however, mean that we don’t already know the answer. The creative solution is often known below our conscious awareness  in what can be termed our subconscious mind, or our unconscious.

Psychiatrist Carl Jung realized that dreams are a bridge from the wisdom of our unconscious to our conscious minds. As Jungian analyst Marie-Louise von Franz explains, 9 Fraser Boa, The Way of the Dream: Conversations on Jungian Dream Interpretation With Marie-Louise Von Franz , 1994.

Dreams are the letters of the Self that the Self writes us every night.

One of the most powerful creative problem-solving techniques is to ask your subconscious mind to solve the problem you’re facing before you go to sleep. Then, keep a journal and pen on your nightstand and when you awaken, record whatever comes to mind.

This is a powerful technique that will improve with practice. It’s used by many geniuses and inventors.

Another variation of this creative problem-solving technique that doesn’t require sleeping is to ask your inner guide. I provide a step-by-step creative technique to access your inner guide here .

9 – Mind Map Your Problem

problem solving tools mind map

Another way to get unstuck in solving problems is to access the visual side of our brain. In left/right hemisphere parlance, the left brain is dominated by logic, reason, and language while the right brain is dominated by images, symbols, and feelings. (I realize that the “science” behind this distinction is now questionable, however, the concept is still useful.)

Our problems arise largely in our “thinking brain” as we tend to favor our thoughts over other modes of processing information. In the language of Jung’s Psychological Types , most of us have a dominant thinking function that rules over our feelings, intuition, and sensing functions.

Mind mapping is a powerful creative problem-solving technique that deploys visual brainstorming.

I learned about mind mapping in the 1990s from Tony Buzan’s The Mind Map Book and used this method for many years.

In the context of problem-solving, you draw the problem in the center of the page and then start ideating and connecting ideas from the center. Think of mind mapping as a visual outline.

You don’t need to be a skilled artist to use mind mapping. Nowadays, there are also numerous apps for mind mapping including Mind Meister and Miro, but I would still recommend using a blank piece of paper and some colored pencils or markers.

10 – Adopt a Beginner’s Mind

Our early “education” conditions us with what psychologists call functional fixedness where we look at problems from a familiar viewpoint.

Numerous creative problem-solving techniques we discussed above—like switching the context, changing our roles, wearing the Six Thinking Hats, and taking a 30,000-foot view—are designed to overcome functional fixedness.

Another technique is found in Zen philosophy called a Beginner’s Mind .

With a beginner’s mind, we empty our minds and forget what we think we know. In doing so, we enter a more playful, childlike state. Instead of being serious and “attacking the problem,” we can tinker and play with different ideas and scenarios without any fears of “getting it wrong.”

It can be a liberating experience. Psychologist Abraham Maslow found that self-actualizing individuals enter a state like the Beginner’s Mind where they get fully absorbed in whatever they are doing.

11 – Alter Your State of Consciousness

brain scan LSD creative problem solving

Another thing I noticed in my examination of artists and creative geniuses is that virtually all of them used various substances to alter their state of consciousness when  producing creative work and solving intellectual problems .

The substances vary widely including stimulants like coffee and/or cigarettes, alcohol (like absinthe), and all manner of psychedelic substances like LSD, psilocybin mushrooms, and peyote.

I’m not suggesting you should “take drugs” to solve your problems. The point is that it’s incredibly useful to alter your state of consciousness to help find creative solutions.

While using various substances is one way to accomplish this, there are many other methods like:

  • Stanislav Grof’s Holotropic Breathing Technique (similar to pranayama breathing)
  • The WIM Hof Method (ice cold showers)
  • Brainwave entrainment programs (binaural beats and isochronic tones)
  • The Silva Method (also uses brainwave entrainment)
  • Kasina Mind Media System by Mindplace (light stimulation and binaural beats)

Many of these types of programs shift your brain from a beta-dominant state to an alpha-dominated state which is more conducive for creativity. See, for example, Brain Awake by iAwake Technologies.

12 – Access Your Center

Perhaps the easiest and safest way of altering your state of consciousness is via meditation . Studies show that people experience improved brainstorming and higher creativity after only twenty minutes of meditation—even if they’re inexperienced meditators. 10 Colzato, L.S., Szapora, A., Lippelt, D. et al.  Prior Meditation Practice Modulates Performance and Strategy Use in Convergent- and Divergent-Thinking Problems.  Mindfulness  8, 10–16 (2017). https://doi.org/10.1007/s12671-014-0352-9

When we’re stuck on a problem, or feeling confused about what we should do, we’re usually experiencing internal resistance. Different parts of us called archetypes hijack our minds and give us conflicting wants, beliefs, attitudes, and perspectives. These parts keep us from thinking clearly to find workable solutions.

As such, when you’re stuck, it helps to find your center first . It can also be highly beneficial to ground yourself on the earth . Both of these methods can help you quiet your mind chatter and shift into a more alpha-dominant brain pattern.

Getting in the habit of centering yourself before approaching a problem is perhaps the most powerful creative problem-solving technique. It can greatly assist you in taking a 30,000-foot view of our problem as well.

Creative Problem-Solving Tools

We referenced numerous problem-solving tools in the above examples including:

  • Roger von Oech’s Creative Whack Pack (a deck of cards with 64 creative strategies)
  • Edward de Bono’s Six Thinking Hats method
  • Mind mapping (see Tony Buzan’s How to Mind Map or research online)
  • Brainwave entrainment (download free samples on iAwake or try your luck online)
  • All of the mind-altering methods under “Alter Your State of Consciousness”

If you’re looking for problem-solving tools for a business/group context, in addition to the Six Thinking Hats, you might also try:

SWOT Analysis

Brainwriting.

Let’s have a quick look at each of these tools.

swot analysis problem solving tool

SWOT analysis is an excellent tool for business owners to help them understand their competitive landscape and make important business decisions. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. SWOT analysis is a practical strategic planning tool for businesses and it can be an effective problem-solving tool for your business.

Five Whys sometimes helps identify the root cause of the problem when it’s not clearly understood. You start by stating the problem as you understand it. Then you ask, “Why?” (For example, why is this occurring? ) As the tool’s name implies, you ask Why questions five times in total.

Brainwriting is a form of brainstorming where individuals generate ideas on their own before meeting to discuss them as a group. For a host of psychological reasons, this is often a superior way of approaching problem-solving in the workplace. Combining brainwriting with the Six Thinking Hats method can be even more powerful.

Using These Creative Problem-Solving Tools

All of the techniques and tools above represent creative problem-solving methods.

These examples illustrate that there are numerous pathways to get the answers we seek.

Some pathways, however, are more effective than others. The key is to experiment with various methods to uncover which ones work best for you .

Different methods will be more effective in different contexts.

Here, wisdom and intuition come into play. Over time, your connection with your inner guide improves and creative problem-solving becomes a more spontaneous process.

Recap: Creative Problem-Solving Techniques

Creative problem-solving is a skill based on the development of divergent thinking combined with altering our state of consciousness.

Due to our early conditioning, our “normal” waking state of consciousness is often filled with biases, limitations, blind spots, and negativity. This causes us to perceive problems rigidly.

When we get “stuck” it’s because our minds are fixed on a limited number of options.

To get “unstuck,” we just need to alter our state of consciousness and examine our problems from various perspectives, which is what the above creative problem-solving techniques are designed to do.

The more you play with these techniques, the more they become second nature to you.

You may find that each technique begins to play off the other. Then, the art and subtleties of the discovery process begin to emerge.

Enjoy solving your next problem!

How to Access Your Imagination

Peak Experiences: A Complete Guide  

How to Restore Your Circadian Rhythm

About the Author

Scott Jeffrey is the founder of CEOsage, a self-leadership resource publishing in-depth guides read by millions of self-actualizing individuals. He writes about self-development, practical psychology, Eastern philosophy, and integrated practices. For 25 years, Scott was a business coach to high-performing entrepreneurs, CEOs, and best-selling authors. He's the author of four books including Creativity Revealed .

Learn more >

Some great ideas here. I am particularly intrigued by the "walk away" idea fulfilling the wanderer archetype. While counter intuitive, in my experience, walking away lets my mind develop subconcious connections that are sometimes the best. Sort of like letting my brain do the work instead of me! Bravo!

Todd Alexander

Thanks for your comments, Todd. It seems as though he need to train and remind ourselves to "walk away" because the mind thinks it can push its way through the problem.

How many times does it take for us to "absolutely know" that answers answer themselves when we take a break from forceful problem-solving and walk into the creative nature zone?! ;) The solution presents itself when we let go.

Great Post, Scott!

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How to Use Creativity in Problem-Solving

creativity and problem solving

Using creativity in problem-solving is a dynamic process that involves seeing challenges from unique perspectives, generating novel solutions , and redefining the status quo. It requires going beyond traditional methodologies and employing inventive thinking.

Table of Contents

Techniques such as brainstorming, lateral thinking, and mind mappingcan help ignite your creative sparks. By cultivating a culture of creativity, you empower yourself and others to tackle issues innovatively, ensuring that the problem-solving process is effective but also exciting and rewarding.

What is the Role of Creativity in Problem-Solving?

Creative problem-solving is an approach that combines imagination, innovation, and a broad sense of flexibility to find solutions to problems. It’s about shunning the traditional mindset that restricts our thoughts to only known and accepted techniques and methods . Instead, it encourages thinking outside the box, leveraging all cognitive resources, and pushing beyond the boundaries of standard methodologies to arrive at unique and often more effective solutions.

At the heart of creative problem-solving is the understanding that problems are often not what they initially appear to be. An issue may seem like a stumbling block. Still, with creative problem-solving , it can be transformed into an opportunity for innovation and growth. It’s about not accepting the immediate, apparent problem at face value but delving deeper into uncovering the root cause and addressing that, often leading to a more comprehensive and long-lasting solution.

Stages of Creative Problem-Solving

To appreciate what is creative problem-solving, it is crucial to recognize its critical stages. First is problem identification, which involves understanding the problem from different angles and perspectives. This stage lays the groundwork for the creative process by opening up many possibilities.

Next comes idea generation. This stage is the crux of the creative process, where traditional thinking is left behind, and innovative ideas can flourish. Techniques like brainstorming, free writing, and mind mapping are commonly used to spur creativity and encourage various possible solutions.

Finally, there’s the evaluation and implementation of the solution. This stage involves critically assessing the proposed solutions, selecting the best one, and implementing them. It’s important to remember that the solution’s effectiveness should be evaluated and adjustments made, if necessary, to ensure the problem is resolved.

In essence, creative problem-solving is a process that welcomes innovation, embraces change, and turns problems into opportunities for creative growth. It’s not about finding a solution but about using creativity to discover the best solution. The beauty of creative problem-solving is that honing this skill is possible and can be developed, ultimately leading to better decision-making and problem-solving abilities in all areas of life.

How to Harness Creativity in Problem-Solving

Harnessing creativity is the cornerstone of innovative problem-solving. This involves challenging our usual thought patterns and opening ourselves to new ways of thinking. But how do we activate this creative engine within us? The answer lies in asking the right creative problem-solving questions.

Creative Problem-Solving Questions

Questions are the fuel that ignites the engine of creativity. They challenge our assumptions, expand our perspectives, and drive us to think outside the box. In problem-solving, creative questions can illuminate unseen possibilities and pathways toward innovative solutions.

The first step in harnessing creativity for problem-solving is understanding the problem in-depth. Questions such as “What is the core issue?” or “Why is this a problem?” can help identify the root cause rather than just dealing with symptoms. Understanding the problem at a granular level often reveals unique angles and opportunities for innovative solutions.

Once we deeply understand the problem, it’s time to generate ideas. Here, creative problem-solving questions are designed to push our thinking beyond usual boundaries. Questions like “What if the impossible were possible?” or “How would this problem be solved in a completely different context?” can spark unconventional ideas and unlock creative potential.

The next stage is about evaluating the solutions. Questions such as “What could be the potential impacts of this solution?” or “How can we improve this idea?” ensure we critically assess the proposed solutions from various angles. It’s vital to constructively challenge each idea’s viability, promoting further creativity and refinement.

Finally, we come to the implementation of the chosen solution. Questions like “What resources are needed to execute this solution?” and “What could be potential roadblocks, and how can we overcome them?” enable us to foresee any practical issues and address them proactively, thus ensuring a smooth execution of the solution.

Asking creative problem-solving questions can help unlock our inherent creative capabilities. By harnessing our creativity, we can drive innovative problem-solving and find solutions that are not just effective but also genuinely novel and groundbreaking. These questions are more than just tools; they are the catalysts that transform problems into opportunities for creative innovation.

Person using computer to learn about creativity in problem-solving

What is the Connection between Creativity and Problem-Solving?

Creativity is an invaluable tool in the problem-solving process. It empowers us to develop unique solutions that resolve the issue and provide opportunities for growth and innovation. But how is creativity used in problem-solving? Let’s dive into the nuances of this connection.

At its core, problem-solving is about finding solutions to obstacles or challenges. Traditional problem-solving techniques often focus on logical reasoning and proven methodologies. However, these techniques may only sometimes be sufficient, especially when dealing with complex or unprecedented problems. This is where creativity steps in.

How is Creativity Used in Problem-Solving

Creativity in problem-solving starts with reframing the problem. It prompts us to see beyond the apparent and understand the problem from different perspectives. This is particularly helpful when dealing with intricate issues, as it helps identify underlying patterns and relationships that might not be immediately apparent.

Once the problem is reframed, the next step is idea generation. This is where the power of creativity truly shines. Creative thinking encourages us to break free from conventional thinking patterns and explore a broader spectrum of possibilities. Brainstorming, mind mapping, or even daydreaming can help stimulate creative thoughts and generate innovative ideas.

Creativity also plays a critical role in evaluating and selecting the best solution. It allows us to envision how each potential solution might play out, assess the risks and benefits, and choose the most effective and innovative option.

Finally, creativity is instrumental in the implementation of the solution. It encourages us to think on our feet, adapt to unexpected challenges, and continuously refine the solution until the problem is fully resolved.

Creativity fuels each stage of the problem-solving process, transforming it from a mundane task into an exciting journey of discovery and innovation. So, whether you’re dealing with a minor hiccup or a major hurdle, remember to tap into your creative side. You might be surprised at the great solutions that emerge.

How to Explore Techniques for Fostering Creativity in Problem-Solving

In the dynamic and competitive business world, a creative approach to problem-solving can be a significant differentiator. Now businesses require innovative solutions to keep up with rapidly changing environments and customer expectations. Here, we’ll explore techniques for fostering creative problem-solving in business.

How to Use Creative Problem-Solving in Business

Firstly, it’s crucial to cultivate an environment that encourages creativity. An open-minded culture supporting risk-taking and diverse perspectives can significantly enhance creative thinking. This includes welcoming all ideas during brainstorming sessions, regardless of how unconventional they seem, and celebrating successes and learning opportunities from failures.

Secondly, divergent thinking is a powerful tool for creative problem-solving. It involves generating multiple possible solutions to a problem rather than following a linear, logical path. Techniques like brainstorming or lateral thinking can stimulate divergent thinking, leading to more innovative problem-solving.

Another technique uses creative problem-solving frameworks, like the SCAMPER model (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse). These frameworks provide structured methods for thinking creatively and can be particularly useful in a business setting.

Also, fostering creativity requires constant learning and development . Encouraging continuous learning, such as attending seminars, workshops, or online courses on creativity and innovation, can significantly enhance creative problem-solving skills. Also, exposure to different industries, cultures, and ways of thinking can provide new perspectives and ideas.

Creativity can also be enhanced by embracing technology. AI and machine learning, for example, can provide insights and patterns that would be hard to spot otherwise, opening new avenues for creative solutions.

Lastly, it’s essential to recognize the power of rest in fostering creativity. Downtime, hobbies, or simple walks in nature can rejuvenate the mind and often lead to ‘Eureka’ moments when least expected.

Fostering creative problem-solving in business is not a one-size-fits-all process. It requires a blend of culture, techniques, learning, technology, and well-being that suits your team’s unique needs and dynamics. However, the rewards – innovative solutions, competitive advantage, and team satisfaction – make it an investment worth making.

creativity and problem solving

What are Some Successful Implementations of Creativity in Problem-Solving?

Applying creativity in problem-solving has led to groundbreaking solutions in various fields. In this context, we will explore several instances of creative problem-solving that resulted in successful and innovative outcomes.

Examples of Creative Problem-Solving

Accommodation: Let’s look at a classic example from the business world: Airbnb. In its early days, the company needed help to gain traction. The founders identified a key issue: the quality of listing photos could have been better, deterring potential renters. In a creative problem-solving move, they hired professional photographers to take pictures of the rentals. This innovative approach significantly improved the appeal of the listings, and the rest is history. Airbnb’s success illustrates how a creative solution can transform a problem into an opportunity.

Motor Industry: Consider the example of the automobile industry’s Tesla Motors . Confronted with the problem of fossil fuel dependency and its environmental impact, Tesla disrupted the conventional solution of tweaking existing fuel technologies. Instead, they creatively focused on developing high-performance electric vehicles, changing the industry’s perception and leading towards sustainable transportation.

Healthcare: Another example can be found in healthcare, particularly in the fight against polio. In the 1950s, the ‘iron lung’ was the primary treatment for polio-induced respiratory failure. It was a cumbersome and expensive solution. Dr. Bjørn Aage Ibsen , confronted with a polio outbreak, creatively proposed a new method: positive pressure ventilation. This involved manually ventilating the patient with a tube inserted into their trachea. This became the precursor to modern mechanical ventilation, demonstrating the impact of creative problem-solving in healthcare.

Education: Lastly, consider the example from education: the Khan Academy . Recognizing that traditional classroom education could not cater to each student’s pace and learning style, Salman Khan saw an opportunity to teach differently. He used technology creatively to provide free online educational videos, fundamentally transforming the access and delivery of education on a global scale.

The Impact of Creative Problem-Solving

In these cases, the key to successful problem-solving was applying creative thinking. These examples of creative problem-solving underscore the power of innovative thinking in transforming challenges into opportunities for growth and advancement. The ability to think creatively in problem-solving is a valuable skill and, in many cases, a game-changer.

How to Overcome Obstacles in Creativity in Problem-Solving

While creative problem-solving offers incredible potential for innovative solutions, it’s not without its challenges. However, these obstacles can often be overcome with a structured approach, such as the creative problem-solving model (CPS).

Creative Problem-Solving Model

The CPS model, initially developed by Alex Osborn and Sidney Parnes, provides a clear framework for navigating challenges that can arise during creative problem-solving. This model consists of four main steps: Clarify, Ideate, Develop, and Implement.

The first step, ‘Clarify,’ involves identifying the problem accurately and comprehensively. It’s easy to rush into solving a problem based on initial perceptions, which often results in treating symptoms rather than addressing the underlying issue. The CPS model emphasizes the importance of dedicating time to deeply understand the problem before jumping to solutions.

The second step, ‘Ideate,’ is generating various possible solutions. It’s common to experience blocks during this stage, such as sticking to familiar ideas or fearing judgment for unconventional thoughts. This step encourages divergent thinking, pushing past the initial, most apparent ideas to reach more unique and creative solutions.

Next, the ‘Develop’ stage involves converging on the most promising ideas and fleshing them into actionable solutions. Sometimes, the most creative ideas can seem risky or unrealistic. This stage, however, reminds us that these ideas often hold the most potential for innovative solutions and should be explored and developed rather than dismissed.

Finally, ‘Implement’ is about turning the solution into reality. Implementation can face many obstacles, from resistance to change, lack of resources, or unforeseen challenges. But the CPS model treats these not as dead ends but as parts of the problem-solving journey to be creatively overcome.

The creative problem-solving model provides a powerful tool to deal with the challenges of creative thinking. It offers a structured approach that fosters creativity, keeps the problem-solving process on track, and ultimately leads to innovative and effective solutions.

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What are Some Tools and Strategies for Enhancing Creativity in Problem-Solving?

Creative problem-solving is a critical skill in today’s dynamic and complex world. It helps us navigate challenges with innovative and effective solutions. Various tools and strategies can enhance this process. Here, we delve into some of these creative problem-solving tools.

Creative Problem-Solving Tools

Brainstorming.

Brainstorming is the most familiar tool. It’s a freewheeling method to generate many ideas without immediate judgment or criticism. It invites and encourages wild and divergent thoughts, which are later sifted and refined. This tool is particularly effective in groups where diverse perspectives can spark unique ideas.

Mind Mapping

Mind Mapping, another powerful tool, visually represents thoughts and their interconnections. You can reveal unexpected connections by mapping the problem and related ideas and fostering innovative solutions. It’s an excellent tool for complex problems that involve multiple dimensions or for situations where a holistic view is needed.

The SCAMPER Method

The SCAMPER method (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse) prompts users to ask specific questions about the problem. Each word in the acronym poses a different way to manipulate and think about the problem, leading to fresh insights and solutions.

Six Thinking Hats Technique

Then there’s the Six Thinking Hats technique by Edward de Bono. This tool urges users to assume different ‘hats’ or roles (like the optimist, devil’s advocate, creative, etc.) during problem-solving. This strategy ensures a comprehensive approach, capturing different perspectives and reducing bias in decision-making.

Alongside these tools, specific strategies can cultivate creativity in problem-solving. Encouraging a culture of openness, where diverse thoughts are valued, can lead to more prosperous, more creative problem-solving. Creating a safe space where risks are welcomed is beneficial, and failures are seen as learning opportunities rather than setbacks.

Moreover, taking regular breaks and engaging in different activities can stimulate creativity. Often, stepping away from a problem allows our subconscious minds to work on it, leading to unexpected insights.

Regularly practicing and using these tools and strategies can dramatically improve creative problem-solving abilities. They stimulate innovative thinking and help structure the process, making it more effective and efficient. By leveraging these creative problem-solving tools, we can transform how we approach problems, turning challenges into opportunities for innovation.

What is the Future of Creativity in Problem-Solving?

As we navigate through a world that is becoming progressively more complex and unpredictable, the importance of creativity in problem-solving cannot be overstated. While still valuable, traditional problem-solving methods often must catch up when dealing with unprecedented challenges. Creativity injects flexibility, innovation, and adaptability into problem-solving, making it a vital skill for the future. Here, we explore some trends and predictions of creativity in problem-solving.

Growing Creative Problem-Solving

Firstly, we will likely see greater recognition of the role of creativity in problem-solving across various sectors. From businesses to education systems, there’s a growing understanding that generating and implementing innovative solutions to problems for survival and growth is crucial. We can see more emphasis on fostering creativity in leadership roles and at all levels.

Tech-Enhanced Creative Solutions

Secondly, technology will continue to play a significant role in enhancing creativity in problem-solving. Advanced technologies like AI and machine learning can provide us with more data and insights, enabling us to understand problems better and develop more creative solutions. At the same time, technology can facilitate the creative problem-solving process through tools that stimulate creative thinking and collaboration.

However, as we increasingly rely on technology, there’s also a danger that we might limit our creativity by depending too much on algorithms and predefined solutions. Therefore, balancing technology and human creativity will be essential to future problem-solving.

Additionally, we expect to see more integration of diverse perspectives in problem-solving. As we face global problems across various fields and cultures, it’s becoming clear that the most creative and effective solutions often come from interdisciplinary and diverse teams.

Dynamic Problem Adaptation

Finally, resilience and adaptability in problem-solving will be emphasized as we move toward a more uncertain future. Creative problem-solving will be less about finding the correct answer and more about continuous learning and adapting to evolving situations.

The future of creativity in problem-solving looks bright, promising, and exciting. By recognizing the importance of creativity and harnessing it effectively, we can equip ourselves to navigate future challenges with innovative and effective solutions.

What is the role of creativity in problem-solving?

Creativity in problem-solving allows for the generation of unique, practical solutions. It involves thinking outside the box, challenging traditional assumptions, and viewing the problem from various perspectives. Creativity is crucial in problem-solving as it fosters innovation and adaptability.

How can creativity be harnessed in problem-solving?

Creativity can be harnessed in problem-solving by promoting a culture that supports risk-taking and values diverse perspectives, employing techniques like divergent thinking and creative problem-solving frameworks, engaging in continuous learning and development, embracing technology, and prioritizing well-being and rest.

What is the connection between creativity and effective problem-solving?

Creativity contributes to effective problem-solving by enabling the generation of numerous possible solutions, encouraging novel perspectives, and fostering flexibility and adaptability. These aspects, in turn, lead to more comprehensive and innovative solutions.

What challenges might one encounter in creative problem-solving?

Challenges in creative problem-solving include rushing to solve the problem without fully understanding it, experiencing blocks during the ideation stage, dismissing seemingly unrealistic or risky ideas, and encountering resistance or unforeseen challenges during the implementation stage.

How might the future of creativity in problem-solving look like?

The future will likely see greater recognition of the role of creativity in problem-solving across various sectors. Technology will play a significant role in enhancing creativity, but maintaining a balance with human creativity will be necessary. Integrating diverse perspectives and emphasis on resilience and adaptability will also characterize future problem-solving.

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Creative Problem-Solving

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  • Gerard J. Puccio 2 ,
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Life and work in the beginning of the twenty-first century has been described as volatile, uncertain, complex, and ambiguous. In this fast changing, innovation-driven environment, Creative Problem-Solving has been identified as a fundamental skill for success. In contrast to routine problem-solving, with straightforward and repeatable solution paths, today’s problems are described as being complex and wicked. To generate the possibilities that can effectively address complex problems, individuals need to draw on the highest level of human thought – creativity. Creative Problem-Solving explicitly draws on, and promotes, effective creative thinking. The purpose of this entry is to describe and distinguish Creative Problem-Solving from other forms of problems-solving. Moreover, as Creative Problem-Solving is a deliberate creativity methodology, this chapter also provides a description of the more specific thinking skills that are embodied by the higher-order skill of creative thinking and are explicitly called on in Creative Problem-Solving. Complex problems require complex thinking, and Creative Problem-Solving provides a structured process that allows individuals to more easily and efficiently deploy their creative thinking skills.

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Creative Problem-Solving Approach: Skills, Framework, 3 Real-life Examples

What is creative problem-solving, creative problem-solving framework, 3 real-life examples of creative problem solving:, skills to develop for creative problem-solving.

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  • Netflix:  The company revolutionized how we watch TV shows and movies. However, when the company started, it faced a big challenge – getting people to watch their content when they were not a well-known brand. Instead of relying on traditional advertising, Netflix used creative problem-solving to develop a unique solution. They created an algorithm recommending TV shows and movies based on a user’s viewing history, leading to a highly personalized viewing experience. This recommendation engine became a critical factor in the company’s success, helping them attract and retain customers.
  • NASA:  NASA had to devise an instant solution to save the Apollo 13 mission and their team. Their spacecraft was damaged, and they needed a solution to bring their astronauts safely back to Earth. The team fitted a square CO2 filter into a round hole using available materials on the spacecraft; the team used creative problem-solving to develop this approach. This innovative solution allowed the astronauts to return safely to Earth and set this incident as a classic creative solving example.
  • IKEA:  IKEA makes stylish and affordable furniture and is a well-versed company. However, they faced significant challenges entering the Japanese market. Japanese apartments are comparatively smaller than the rest of the world, so the regular product range was irrelevant to Japanese customers. So, IKEA used creative problem-solving to develop a solution appealing to the Japanese market. They launched a variety of products specially created for smaller spaces that are easy to assemble and disassemble—they also introduced a range of futons designed to look like beds, appealing to Japanese customers who prefer sleeping on the floor. This innovative and creative approach helped IKEA successfully enter the Japanese market.

creativity and problem solving

  • Flexibility:  Being able to adapt to changing circumstances and consider multiple perspectives.
  • Open-mindedness:  Being open to new ideas and willing to challenge assumptions.
  • Curiosity:  Seek more information by questioning and better understanding the problem.
  • Persistence:  If a solution does not work, apply another solution, but continue until the problem is solved.
  • Divergent thinking:  Generating multiple ideas and exploring different possibilities.
  • Convergent thinking:  Evaluating and selecting the best ideas based on specific criteria.
  • Visualization:  Using mental imagery to explore solutions and ideas.
  • Collaboration:  Working with others to combine different perspectives and knowledge.
  • Risk-taking:  Being willing to take calculated risks and try new approaches.
  • Innovation:  Combining ideas and approaches in novel ways to create new solutions.

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Creative Problem Solving

What is creative problem solving.

Creative problem solving (CPS) is a process that design teams use to generate ideas and solutions in their work. Designers and design teams apply an approach where they clarify a problem to understand it, ideate to generate good solutions, develop the most promising one, and implement it to create a successful solution for their brand’s users.  

An illustration of a tilted square showing a process in motion with Clarify, Ideate, Develop and Implement shown on it.

© Creative Education Foundation, Fair Use

Why is Creative Problem Solving in UX Design Important?

Creative thinking and problem solving are core parts of user experience (UX) design. Note: the abbreviation “CPS” can also refer to cyber-physical systems. Creative problem solving might sound somewhat generic or broad. However, it’s an ideation approach that’s extremely useful across many industries.  

Not strictly a UX design-related approach, creative problem solving has its roots in psychology and education. Alex Osborn—who founded the Creative Education Foundation and devised brainstorming techniques—produced this approach to creative thinking in the 1940s. Along with Sid Parnes, he developed the Osborn-Parnes Creative Problem Solving Process. It was a new, systematic approach to problem solving and creativity fostering.  

Diagram of CPS process showing Fact finding, Idea finding and Solution finding with 12 sub-sections.

Osborn’s CPS Process.

© IdeaSandbox.com, Fair Use

The main focus of the creative problem solving model is to improve creative thinking and generate novel solutions to problems. An important distinction exists between it and a UX design process such as design thinking. It’s that designers consider user needs in creative problem solving techniques, but they don’t necessarily have to make their users’ needs the primary focus. For example, a design team might trigger totally novel ideas from random stimuli—as opposed to working systematically from the initial stages of empathizing with their users. Even so, creative problem solving methods still tend to follow a process with structured stages. 

What are 4 Stages of Creative Problem Solving?

The model, adapted from Osborn’s original, typically features these steps:  

Clarify: Design teams first explore the area they want to find a solution within. They work to spot the challenge, problem or even goal they want to identify. They also start to collect data or information about it. It’s vital to understand the exact nature of the problem at this stage. So, design teams must build a clear picture of the issue they seek to tackle creatively. When they define the problem like this, they can start to question it with potential solutions.  

Ideate: Now that the team has a grasp of the problem that faces them, they can start to work to come up with potential solutions. They think divergently in brainstorming sessions and other ways to solve problems creatively, and approach the problem from as many angles as they can.  

Develop: Once the team has explored the potential solutions, they evaluate these and find the strongest and weakest qualities in each. Then, they commit to the one they decide is the best option for the problem at hand.  

Implement: Once the team has decided on the best fit for what they want to use, they discuss how to put this solution into action. They gauge its acceptability for stakeholders. Plus, they develop an accurate understanding of the activities and resources necessary to see it become a real, bankable solution.  

What Else does CPS Involve?

A diagram showing Divergent and Convergent thinking as a process between a problem and solution.

© Interaction Design Foundation, CC BY-SA 4.0

Two keys to the enterprise of creative problem solving are:  

Divergent Thinking

This is an ideation mode which designers leverage to widen their design space when they start to search for potential solutions. They generate as many new ideas as possible using various methods. For example, team members might use brainstorming or bad ideas to explore the vast area of possibilities. To think divergently means to go for:  

Quantity over quality: Teams generate ideas without fear of judgment (critically evaluating these ideas comes later). 

Novel ideas: Teams use disruptive and lateral thinking to break away from linear thinking and strive for truly original and extraordinary ideas.  

Choice creation: The freedom to explore the design space helps teams maximize their options, not only regarding potential solutions but also about how they understand the problem itself.  

Author and Human-Computer Interactivity Expert, Professor Alan Dix explains some techniques that are helpful for divergent thinking:  

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Convergent Thinking

This is the complementary half of the equation. In this ideation mode, designers analyze, filter, evaluate, clarify and modify the ideas they generated during divergent thinking. They use analytical, vertical and linear thinking to isolate novel and useful ideas, understand the design space possibilities and get nearer to potential solutions that will work best. The purpose with convergent thinking is to carefully and creatively:  

Look past logical norms (which people use in everyday critical thinking). 

Examine how an idea stands in relation to the problem.  

Understand the real dimensions of that problem.    

Professor Alan Dix explains convergent thinking in this video:  

What are the Benefits of Creative Problem Solving?

Design teams especially can benefit from this creative approach to problem solving because it:  

Empowers teams to arrive at a fine-grained definition of the problem they need to ideate over in a given situation.  

Gives a structured, learnable way to conduct problem-solving activities and direct them towards the most fruitful outcomes.  

Involves numerous techniques such as brainstorming and SCAMPER, so teams have more chances to explore the problem space more thoroughly.  

Can lead to large numbers of possible solutions thanks to a dedicated balance of divergent and convergent thinking.  

Values and nurtures designers and teams to create innovative design solutions in an accepting, respectful atmosphere.  

Is a collaborative approach that enables multiple participants to contribute—which makes for a positive environment with buy-in from those who participate.  

Enables teams to work out the most optimal solution available and examine all angles carefully before they put it into action.  

Is applicable in various contexts—such as business, arts and education—as well as in many areas of life in general.  

It’s especially crucial to see the value of creative problem solving in how it promotes out-of-the-box thinking as one of the valuable ingredients for teams to leverage.   

Watch as Professor Alan Dix explains how to think outside the box:  

How to Conduct Creative Problem Solving Best?

It’s important to point out that designers should consider—and stick to—some best practices when it comes to applying creative problem solving techniques. They should also adhere to some “house rules,” which the facilitator should define in no uncertain terms at the start of each session. So, designers and design teams should:  

Define the chief goal of the problem-solving activity: Everyone involved should be on the same page regarding their objective and what they want to achieve, why it’s essential to do it and how it aligns with the values of the brand. For example, SWOT analysis can help with this. Clarity is vital in this early stage.  Before team members can hope to work on ideating for potential solutions, they must recognize and clearly identify what the problem to tackle is.  

Have access to accurate information: A design team must be up to date with the realities that their brand faces, realities that their users and customers face, as well as what’s going on in the industry and facts about their competitors. A team must work to determine what the desired outcome is, as well as what the stakeholders’ needs and wants are. Another factor to consider in detail is what the benefits and risks of addressing a scenario or problem are—including the pros and cons that stakeholders and users would face if team members direct their attention on a particular area or problem.   

Suspend judgment: This is particularly important for two main reasons. For one, participants can challenge assumptions that might be blocking healthy ideation when they suggest ideas or elements of ideas that would otherwise seem of little value through a “traditional” lens. Second, if everyone’s free to suggest ideas without constraints, it promotes a calmer environment of acceptance—and so team members will be more likely to ideate better. Judgment will come later, in convergent thinking when the team works to tighten the net around the most effective solution. So, everyone should keep to positive language and encourage improvisational tactics—such as “yes…and”—so ideas can develop well.  

Balance divergent and convergent thinking: It’s important to know the difference between the two styles of thinking and when to practice them. This is why in a session like brainstorming, a facilitator must take control of proceedings and ensure the team engages in distinct divergent and convergent thinking sessions.  

Approach problems as questions: For example, “How Might We” questions can prompt team members to generate a great deal of ideas. That’s because they’re open-ended—as opposed to questions with “yes” or “no” answers. When a team frames a problem so freely, it permits them to explore far into the problem space so they can find the edges of the real matter at hand.  

An illustration showing the How Might We Formula with an example.

UX Strategist and Consultant, William Hudson explains “How Might We” questions in this video:  

Use a variety of ideation methods: For example, in the divergent stage, teams can apply methods such as random metaphors or bad ideas to venture into a vast expanse of uncharted territory. With random metaphors, a team prompts innovation by drawing creative associations. With bad ideas, the point is to come up with ideas that are weird, wild and outrageous, as team members can then determine if valuable points exist in the idea—or a “bad” idea might even expose flaws in conventional ways of seeing problems and situations.  

Professor Alan Dix explains important points about bad ideas:  

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What Special Considerations Should Designers Have for CPS?

Creative problem solving isn’t the only process design teams consider when thinking of potential risks. Teams that involve themselves in ideation sessions can run into problems, especially if they aren’t aware of them. Here are the main areas to watch:  

Bias is natural and human. Unfortunately, it can get in the way of user research and prevent a team from being truly creative and innovative. What’s more, it can utterly hinder the iterative process that should drive creative ideas to the best destinations. Bias takes many forms. It can rear its head without a design team member even realizing it. So, it’s vital to remember this and check it. One team member may examine an angle of the problem at hand and unconsciously view it through a lens. Then, they might voice a suggestion without realizing how they might have framed it for team members to hear. Another risk is that other team members might, for example, apply confirmation bias and overlook important points about potential solutions because they’re not in line with what they’re looking for.  

Professor Alan Dix explains bias and fixation as obstacles in creative problem solving examples, and how to overcome them:  

Conventionalism

Even in the most hopeful ideation sessions, there’s the risk that some team members may slide back to conventional ways to address a problem. They might climb back inside “the box” and not even realize it. That’s why it’s important to mindfully explore new idea territories around the situation under scrutiny and not merely toy with the notion while clinging to a default “traditional” approach, just because it’s the way the brand or others have “always done things.”   

Dominant Personalities and Rank Pulling

As with any group discussion, it’s vital for the facilitator to ensure that everyone has the chance to contribute. Team members with “louder” personalities can dominate the discussions and keep quieter members from offering their thoughts. Plus, without a level playing field, it can be hard for more junior members to join in without feeling a sense of talking out of place or even a fear of reprisal for disagreeing with senior members.  

Another point is that ideation sessions naturally involve asking many questions, which can bring on two issues. First, some individuals may over-defend their ideas as they’re protective of them. Second, team members may feel self-conscious as they might think if they ask many questions that it makes them appear frivolous or unintelligent. So, it’s vital for facilitators to ensure that all team members can speak up and ask away, both in divergent thinking sessions when they can offer ideas and convergent thinking sessions when they analyze others’ ideas.  

Premature Commitment

Another potential risk to any creativity exercise is that once a team senses a solution is the “best” one, everyone can start to shut off and overlook the chance that an alternative may still arise. This could be a symptom of ideation fatigue or a false consensus that a proposed solution is infallible. So, it’s vital that team members keep open minds and try to catch potential issues with the best-looking solution as early as possible. The key is an understanding of the need for iteration—something that’s integral to the design thinking process, for example.   

A diagram of the 5-stage Design Thinking Process.

Overall, creative problem solving can help give a design team the altitude—and attitude—they need to explore the problem and solution spaces thoroughly. Team members can leverage a range of techniques to trawl through the hordes of possibilities that exist for virtually any design scenario. As with any method or tool, though, it takes mindful application and awareness of potential hazards to wield it properly. The most effective creative problem-solving sessions will be ones that keep “creative,” “problem” and “solving” in sharp focus until what emerges for the target audience proves to be more than the sum of these parts.  

Learn More About Creative Problem Solving

Take our course, Creativity: Methods to Design Better Products and Services . 

Watch our Master Class Harness Your Creativity To Design Better Products with Alan Dix, Professor, Author and Creativity Expert. 

Read our piece, 10 Simple Ideas to Get Your Creative Juices Flowing . 

Go to Exploring the Art of Innovation: Design Thinking vs. Creative Problem Solving by Marcino Waas for further details. 

Consult Creative Problem Solving by Harrison Stamell for more insights.  

Read The Osborn Parnes Creative Problem-Solving Process by Leigh Espy for additional information.  

See History of the creative problem-solving process by Jo North for more on the history of Creative Problem Solving. 

Questions about Creative Problem Solving

To start with, work to understand the user’s needs and pain points. Do your user research—interviews, surveys and observations are helpful, for instance. Analyze this data so you can spot patterns and insights. Define the problem clearly—and it needs to be extremely clear for the solution to be able to address it—and make sure it lines up with the users’ goals and your project’s objectives. 

You and your design team might hold a brainstorming session. It could be a variation such as brainwalking—where you move about the room ideating—or brainwriting, where you write down ideas. Alternatively, you could try generating weird and wonderful notions in a bad ideas ideation session. 

There’s a wealth of techniques you can use. In any case, engage stakeholders in brainstorming sessions to bring different perspectives on board the team’s trains of thought. What’s more, you can use tools like a Problem Statement Template to articulate the problem concisely. 

Take our course, Creativity: Methods to Design Better Products and Services . 

Watch as Author and Human-Computer Interaction Expert, Professor Alan Dix explains important points about bad ideas:  

Some things you might try are:  1. Change your environment: A new setting can stimulate fresh ideas. So, take a walk, visit a different room, or work outside. 

2. Try to break the problem down into smaller parts: Focus on just one piece at a time—that should make the task far less overwhelming. Use techniques like mind mapping so you can start to visualize connections and come up with ideas. 

3. Step away from work and indulge in activities that relax your mind: Is it listening to music for you? Or how about drawing? Or exercising? Whatever it is, if you break out of your routine and get into a relaxation groove, it can spark new thoughts and perspectives. 

4. Collaborate with others: Discuss the problem with colleagues, stakeholders, or—as long as you don’t divulge sensitive information or company secrets—friends. It can help you to get different viewpoints, and sometimes those new angles and fresh perspectives can help unlock a solution. 

5. Set aside dedicated time for creative thinking: Take time to get intense with creativity; prevent distractions and just immerse yourself in the problem as fully as you can with your team. Use techniques like brainstorming or the "Six Thinking Hats" to travel around the problem space and explore a wealth of angles. 

Remember, a persistent spirit and an open mind are key; so, keep experimenting with different approaches until you get that breakthrough. 

Watch as Professor Alan Dix explains important aspects of creativity and how to handle creative blocks: 

Read our piece, 10 Simple Ideas to Get Your Creative Juices Flowing . 

Watch as Professor Alan Dix explains the Six Thinking Hats ideation technique. 

Creative thinking is about coming up with new and innovative ideas by looking at problems from different angles—and imagining solutions that are truly fresh and unique. It takes an emphasis on divergent thinking to get “out there” and be original in the problem space. You can use techniques like brainstorming, mind mapping and free association to explore hordes of possibilities, many of which might be “hiding” in obscure corners of your—or someone on your team’s—imagination. 

Critical thinking is at the other end of the scale. It’s the convergent half of the divergent-convergent thinking approach. In that approach, once the ideation team have hauled in a good catch of ideas, it’s time for team members to analyze and evaluate these ideas to see how valid and effective each is. Everyone strives to consider the evidence, draw logical connections and eliminate any biases that could be creeping in to cloud judgments. Accuracy, sifting and refining are watchwords here. 

Watch as Professor Alan Dix explains divergent and convergent thinking: 

The tools you can use are in no short supply, and they’re readily available and inexpensive, too. Here are a few examples: 

Tools like mind maps are great ways to help you visualize ideas and make connections between them and elements within them. Try sketching out your thoughts and see how they relate to each other—you might discover unexpected gems, or germs of an idea that can splinter into something better, with more thought and development. 

The SCAMPER technique is another one you can try. It can help you catapult your mind into a new idea space as you Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse aspects of the problem you’re considering. 

The “5 Whys” technique is a good one to drill down to root causes with. Once you’ve spotted a problem, you can start working your way back to see what’s behind it. Then you do the same to work back to the cause of the cause. Keep going; usually five times will be enough to see what started the other problems as the root cause. 

Watch as the Father of UX Design, Don Norman explains the 5 Whys technique: 

Read all about SCAMPER in our topic definition of it. 

It’s natural for some things to get in the way of being creative in the face of a problem. It can be challenging enough to ideate creatively on your own, but it’s especially the case in group settings. Here are some common obstacles: 

1. Fear of failure or appearing “silly”: when people worry about making mistakes or sounding silly, they avoid taking risks and exploring new ideas. This fear stifles creativity. That’s why ideation sessions like bad ideas are so valuable—it turns this fear on its head. 

2. Rigid thinking: This can also raise itself as a high and thick barrier. If someone in an ideation session clings to established ways to approach problems (and potential solutions), it can hamper their ability to see different perspectives, let alone agree with them. They might even comment critically to dampen what might just be the brightest way forward. It takes an open mind and an awareness of one’s own bias to overcome this. 

3. Time pressure and resource scarcity: When a team has tight deadlines to work to, they may rush to the first workable solution and ignore a wide range of possibilities where the true best solution might be hiding. That’s why stakeholders and managers should give everyone enough time—as well as any needed tools, materials and support—to ideate and experiment. The best solution is in everybody’s interest, after all.  

It takes a few ingredients to get the environment just right for creative problem solving:  

Get in the mood for creativity: This could be a relaxing activity before you start your session, or a warm-up activity in the room. Then, later, encourage short breaks—they can rejuvenate the mind and help bring on fresh insights.  

Get the physical environment just right for creating problem solving: You and your team will want a comfortable and flexible workspace—preferably away from your workstations. Make sure the room is one where people can collaborate easily and also where they can work quietly. A meeting room is good as it will typically have room for whiteboards and comfortable space for group discussion. Note: you’ll also need sticky notes and other art supplies like markers. 

Make the atmosphere conducive for creative problem solving: Someone will need to play facilitator so everyone has some ground rules to work with. Encourage everyone to share ideas, that all ideas are valuable, and that egos and seniority have no place in the room. Of course, this may take some enforcement and repetition—especially as "louder" team members may try to dominate proceedings, anyway, and others may be self-conscious about sounding "ridiculous." 

Make sure you’ve got a diverse team: Diversity means different perspectives, which means richer and more innovative solutions can turn up. So, try to include individuals with different backgrounds, skills and viewpoints—sometimes, non-technical mindsets can spot ideas and points in a technical realm, which experienced programmers might miss, for instance. 

Watch our Master Class Harness Your Creativity To Design Better Products with Alan Dix, Professor, Author and Creativity Expert. 

Ideating alone? Watch as Professor Alan Dix gives valuable tips about how to nurture creativity: 

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Research plays a crucial role in any kind of creative problem solving, and in creative problem solving itself it’s about collecting information about the problem—and, by association, the users themselves. You and your team members need to have a well-defined grasp of what you’re facing before you can start reaching out into the wide expanses of the idea space.  

Research helps you lay down a foundation of knowledge and avoid reinventing the wheel. Also, if you study existing solutions and industry trends, you’ll be able to understand what has worked before and what hasn't.  

What’s more, research is what will validate the ideas that come out of your ideation efforts. From testing concepts and prototypes with real users, you’ll get precious input about your creative solutions so you can fine-tune them to be innovative and practical—and give users what they want in a way that’s fresh and successful. 

Watch as UX Strategist and Consultant, William Hudson explains important points about user research: 

First, it’s crucial for a facilitator to make sure the divergent stage of the creative problem solving is over and your team is on to the convergent stage. Only then should any analysis happen.  

If others are being critical of your creative solutions, listen carefully and stay open-minded. Look on it as a chance to improve, and don’t take it personally. Indeed, the session facilitator should moderate to make sure everyone understands the nature of constructive criticism.  

If something’s unclear, be sure to ask the team member to be more specific, so you can understand their points clearly. 

Then, reflect on what you’ve heard. Is it valid? Something you can improve or explain? For example, in a bad ideas session, there may be an aspect of your idea that you can develop among the “bad” parts surrounding it. 

So, if you can, clarify any misunderstandings and explain your thought process. Just stay positive and calm and explain things to your critic and other team member. The insights you’ve picked up may strengthen your solution and help to refine it. 

Last—but not least—make sure you hear multiple perspectives. When you hear from different team members, chances are you’ll get a balanced view. It can also help you spot common themes and actionable improvements you might make. 

Watch as Todd Zaki Warfel, Author, Speaker and Leadership Coach, explains how to present design ideas to clients, a valuable skill in light of discussing feedback from stakeholders. 

Lateral thinking is a technique where you approach problems from new and unexpected angles. It encourages you to put aside conventional step-by-step logic and get “out there” to explore creative and unorthodox solutions. Author, physician and commentator Edward de Bono developed lateral thinking as a way to help break free from traditional patterns of thought. 

In creative problem solving, you can use lateral thinking to come up with truly innovative ideas—ones that standard logical processes might overlook. It’s about bypassing these so you can challenge assumptions and explore alternatives that point you and your team to breakthrough solutions. 

You can use techniques like brainstorming to apply lateral thinking and access ideas that are truly “outside the box” and what your team, your brand and your target audience really need to work on. 

Professor Alan Dix explains lateral thinking in this video: 

1. Baer, J. (2012). Domain Specificity and The Limits of Creativity Theory . The Journal of Creative Behavior, 46(1), 16–29.   John Baer's influential paper challenged the notion of a domain-general theory of creativity and argued for the importance of considering domain-specific factors in creative problem solving. This work has been highly influential in shaping the understanding of creativity as a domain-specific phenomenon and has implications for the assessment and development of creativity in various domains. 

2. Runco, M. A., & Jaeger, G. J. (2012). The Standard Definition of Creativity . Creativity Research Journal, 24(1), 92–96.   Mark A. Runco and Gerard J. Jaeger's paper proposed a standard definition of creativity, which has been widely adopted in the field. They defined creativity as the production of original and effective ideas, products, or solutions that are appropriate to the task at hand. This definition has been influential in providing a common framework for creativity research and assessment. 

1. Fogler, H. S., LeBlanc, S. E., & Rizzo, B. (2014). Strategies for Creative Problem Solving (3rd ed.). Prentice Hall. 

This book focuses on developing creative problem-solving strategies, particularly in engineering and technical contexts. It introduces various heuristic problem-solving techniques, optimization methods, and design thinking principles. The authors provide a systematic framework for approaching ill-defined problems, generating and implementing solutions, and evaluating the outcomes. With its practical exercises and real-world examples, this book has been influential in equipping professionals and students with the skills to tackle complex challenges creatively. 

2. De Bono, E. (1985). Six Thinking Hats . Little, Brown and Company.   

Edward de Bono's Six Thinking Hats introduces a powerful technique for parallel thinking and decision-making. The book outlines six different "hats" or perspectives that individuals can adopt to approach a problem or situation from various angles. This structured approach encourages creative problem-solving by separating different modes of thinking, such as emotional, logical, and creative perspectives. De Bono's work has been highly influential in promoting lateral thinking and providing a practical framework for group problem solving. 

3. Osborn, A. F. (1963). Applied Imagination: Principles and Procedures of Creative Problem-Solving (3rd ed.). Charles Scribner's Sons.  

Alex F. Osborn's Applied Imagination is a pioneering work that introduced the concept of brainstorming and other creative problem-solving techniques. Osborn emphasized how important it is to defer judgment and generate a large quantity of ideas before evaluating them. This book laid the groundwork for many subsequent developments in the field of creative problem-solving, and it’s been influential in promoting the use of structured ideation processes in various domains. 

Answer a Short Quiz to Earn a Gift

What is the first stage in the creative problem-solving process?

  • Implementation
  • Idea Generation
  • Problem Identification

Which technique is commonly used during the idea generation stage of creative problem-solving?

  • Brainstorming
  • Prototyping

What is the main purpose of the evaluation stage in creative problem-solving?

  • To generate as many ideas as possible
  • To implement the solution
  • To assess the feasibility and effectiveness of ideas

In the creative problem-solving process, what often follows after implementing a solution?

  • Testing and Refinement

Which stage in the creative problem-solving process focuses on generating multiple possible solutions?

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Literature on Creative Problem Solving

Here’s the entire UX literature on Creative Problem Solving by the Interaction Design Foundation, collated in one place:

Learn more about Creative Problem Solving

Take a deep dive into Creative Problem Solving with our course Creativity: Methods to Design Better Products and Services .

The overall goal of this course is to help you design better products, services and experiences by helping you and your team develop innovative and useful solutions. You’ll learn a human-focused, creative design process.

We’re going to show you what creativity is as well as a wealth of ideation methods ―both for generating new ideas and for developing your ideas further. You’ll learn skills and step-by-step methods you can use throughout the entire creative process. We’ll supply you with lots of templates and guides so by the end of the course you’ll have lots of hands-on methods you can use for your and your team’s ideation sessions. You’re also going to learn how to plan and time-manage a creative process effectively.

Most of us need to be creative in our work regardless of if we design user interfaces, write content for a website, work out appropriate workflows for an organization or program new algorithms for system backend. However, we all get those times when the creative step, which we so desperately need, simply does not come. That can seem scary—but trust us when we say that anyone can learn how to be creative­ on demand . This course will teach you ways to break the impasse of the empty page. We'll teach you methods which will help you find novel and useful solutions to a particular problem, be it in interaction design, graphics, code or something completely different. It’s not a magic creativity machine, but when you learn to put yourself in this creative mental state, new and exciting things will happen.

In the “Build Your Portfolio: Ideation Project” , you’ll find a series of practical exercises which together form a complete ideation project so you can get your hands dirty right away. If you want to complete these optional exercises, you will get hands-on experience with the methods you learn and in the process you’ll create a case study for your portfolio which you can show your future employer or freelance customers.

Your instructor is Alan Dix . He’s a creativity expert, professor and co-author of the most popular and impactful textbook in the field of Human-Computer Interaction. Alan has worked with creativity for the last 30+ years, and he’ll teach you his favorite techniques as well as show you how to make room for creativity in your everyday work and life.

You earn a verifiable and industry-trusted Course Certificate once you’ve completed the course. You can highlight it on your resume , your LinkedIn profile or your website .

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15 Provocative Questions for Creative Problem-Solving

Increased curiosity triggers innovation..

Posted December 18, 2023 | Reviewed by Hara Estroff Marano

  • The ability to be curious generally declines in adulthood.
  • Curiosity is a portal to increased innovation.
  • Curiosity can be relearned with the right questions
  • Today's curiosity shapes tomorrow's breakthroughs.

Jeremiah Lawrence/Unsplash

As toddlers, the constant repetition of the question "Why?" marks the exuberance of curiosity, a trait that, over time, tends to wane in the face of weary parents providing half-hearted answers or steering conversations elsewhere, just to give themselves a brief reprieve. Unfortunately, as adults, many of us lose touch with the pervasive urge to ask 'why?' Our innate curiosity becomes buried, forgotten. This is a missed opportunity, for today's curiosity is tomorrow's innovation.

Consider the technological marvels of our time— the iPhone, Amazon, and Google—all born from the fertile ground of curiosity. Curiosity is the driving force behind innovation. But how does one rekindle curiosity? For those already predisposed to curiosity, can it be harnessed for innovation?

Embracing curiosity is a personal journey and a pathway to expanding our comprehension of the world and nurturing mental well-being. It fosters a mindset that thrives on continuous learning, resilience , and a profound sense of fulfillment. Opening your mind to new knowledge allows you to forge connections others have yet to envision.

15 questions to trigger curiosity

Here are 15 questions designed to trigger curiosity and encourage innovative thinking or problem-solving:

  • What if we approached this problem from a completely different perspective? What might we discover?
  • How have other industries or fields tackled similar challenges, and what lessons can we draw from their approaches?
  • If we were to remove all constraints, what bold and unconventional solutions could we explore?
  • What assumptions are we making about this situation, and how might challenging those assumptions open up new possibilities?
  • How can we leverage emerging technologies or trends to address this issue more effectively?
  • What insights might we gain if we were to involve customers or end-users in the problem-solving process? What might they reveal?
  • How can we turn this challenge into an opportunity for growth or improvement?
  • What are the underlying causes of this problem, and how can we address them to create lasting solutions?
  • If time and resources were not limited, what audacious goals could we set to solve this problem, and how might we achieve them?
  • What were our failures? What did we learn from them?
  • What failures occurred in other industries, and how can we apply those lessons to our challenges for a more innovative approach?
  • What if we built in constraints—fewer or no resources? How creative could we be? What would we do differently? What would we omit?
  • If we consistently ask "why" at each stage of our problem-solving process, how might it help us get to the root causes and generate more innovative solutions?
  • What if we asked people from different generations or cultures about what they see as the real problem or potential solution?
  • How can we challenge the status quo?

These questions are designed to provoke thought, challenge assumptions, and inspire creative thinking , fostering a mindset that can lead to innovative solutions and effective problem-solving.

In the journey from incessant childhood questioning to adulthood's diminishing curiosity, the true potential of innovation often remains untapped. These questions serve as catalysts, sparking curiosity and guiding individuals and teams toward innovative thinking and problem-solving, illustrating that the path to innovation begins with the simple act of asking why.

Ruth Gotian Ed.D., M.S.

Ruth Gotian, Ed.D., is an associate professor of education at Weill Cornell Medicine and author of The Success Factor and Financial Times Guide to Mentoring.

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What are creative problem solving skills (and how to improve yours).

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I think we’re all familiar with that feeling of needing to solve a problem, trying way too hard, getting frustrated, and then throwing our hands up in defeat. For example, when my editor assigned me this topic, the structure and concept of the piece weren’t instantly clear to me. I had to problem-solve to figure out how to even begin. But problem-solving isn’t quite so linear. It’s not just a matter of brute force. You can’t just muscle your way through. This is where creative problem solving comes in.

Creative problem solving is about using what we know about how the brain works to come up with outside-the-box solutions to creative problems. Sure, we can do things the same way we’ve always done them. Or we can try creative problem solving, which means we spend time ideating (a.k.a. brainstorming), collaborating, ruminating, and refining to land on better and more novel solutions than we could have if we tried to force or rush a solution.

Table of Contents

1. ideating/brainstorming, 2. collaboration, an example of creative problem solving, bottom line, more about creative problem solving, stages of creative problem solving.

There’s no right or wrong way to try creative problem solving, but there are some stages that can help you integrate it into your creative process. Here are the 4 stages of creative problem solving

If we’re using creative problem solving, we’re not just going with the first idea that pops into our heads. Brainstorming is crucial to come up with more novel solutions.

One of the most important things to keep in mind during brainstorming is that this is not the time to evaluate or judge ideas. The goal of ideating is to come up with as many ideas as possible.

There’s an improvisation rule called “Yes, And” or the rule of agreement that can help you get the most out of your brainstorming sessions. [1] The idea is simple. If you’re brainstorming in a group and someone tells you an idea, you need to go along with that idea. That’s the “Yes” part of “Yes, And.” Then, you can take it a step further by trying to add to that person’s idea.

Let’s say you and your team are trying to figure out how to rebrand your shoe company. Your colleague says you could use a mascot. If you’re using improv’s “Yes, And” rule, you might agree and say that the mascot could be a shoe or a sock or a lonely sock looking for a shoe.

During the ideation stage, no one should be worried about which ideas are good and which are bad. Everyone is trying to come up with as many ideas as possible, and everyone should be trying to make the most of everyone else’s ideas.

“Yes, And” can also work if you’re creative problem solving alone. Instead of discarding ideas, you should be saying yes to your ideas, writing them all down, and trying to make all of them as workable as possible. But before you get too far in your creative process, it’s important to run your ideas by someone else.

I know sometimes you don’t want to share your ideas with other people. Maybe you’re self-conscious or you just don’t think that your idea is ready for prime time. However, it’s important to step out of your comfort zone and let other people join your creative process if you want to reach the best possible creative solution.

When we’re working in a team, it’s important to not judge each other’s ideas until we’re safely in the final stage of the creative problem-solving process. That means no critiques, no evaluations, and no snarky comments. Not yet, at least.

The reason to hold off on evaluating ideas at this stage is that some people tend to shut down if their ideas are judged too early. There’s a concept called creative suppression that occurs when people stop a creative pursuit temporarily due to feeling judged, shamed, or embarrassed. [2] Even worse, creative mortification is when judgment, shame, or embarrassment makes you quit your creative pursuit altogether.

When you’re collaborating with others while creative problem solving, you don’t want to shut anyone down. The more people who are actively engaged in the creative process the better.

In improv, there’s something called “group mind.” The basic idea is that a group can come up with a better solution than any single individual. It makes sense since each person in the group enters the creative process with their own strengths, knowledge, background, experience, and ideas. That means that when the group is working harmoniously, the best contributions of each individual will be reflected in the team’s solution, making that solution far better than what any individual could have come up on their own.

So, find someone you trust and lay the ground rules for your collaboration. Tell each other that you won’t be judging each other’s work just yet to bring out the best and make it as creative and effective as possible.

It can seem counterintuitive to pause during the creative process. But to tap into the creative unconscious parts of your brain, you need to stop forcing it and let your mind wander.

The part of your brain that you’re using to understand this article right now is not necessarily the part that’s going to come up with the most novel solution to your problem. To start using your creative unconscious brain , you need to take a break.

Have you ever had that experience of struggling with a problem and then effortlessly figuring it out while you were showering or walking the dog? That’s your unconscious brain doing the heavy lifting.

This part of the brain can’t be forced into creative problem solving, so stop consciously obsessing about your problem for a while. Take a walk. Go for a drive. Let your mind wander. Dream. This gives your unconscious mind a chance to sort information and come up with some truly novel solutions.

The bonus to letting your unconscious take over is that it’s effortless. Conscious thought requires you to burn lots of energy, while unconscious doesn’t. So, stop trying so hard and let ideas come to you.

At some point, you’re going to have to start evaluating, eliminating, and refining your ideas to get to the best solution. But if you’ve brainstormed, collaborated, and ruminated enough, you should have plenty of material to work with.

I think it’s helpful to walk through an example of creative problem-solving in action. Let’s go back to the example of me writing this article.

First, I was presented with the problem, so I started brainstorming and “Yes, And”-ing myself. I thought about everything I already know about creative problem solving and did some preliminary research, but I still didn’t have a structure or theme to tie my ideas together.

Once the problem was marinating in my mind, I started talking to people. I talked to an old friend about my initial ideas about the article, but I still didn’t have any words on the page just yet.

Then, one morning, the article seemed to come fully formed while I was showering. I could see which examples would work best and how to structure the article. So, I sat down to write and refine the ideas. During the refining stage, I swung back to the collaboration stage when my editor further refined and improved my ideas.

It’s important to remember that these four stages of creative problem solving aren’t linear. They’re circular. After I refine an idea, I can go back to brainstorming, collaborating, and pausing as needed to develop and improve that idea.

Creative problem solving is, first and foremost, creative. You have to give yourself time and space to be able to reflect and ruminate. It’s also important to collaborate as necessary to improve your ideas with the help of other people.

The most important thing to keep in mind is that you can’t force creative problem-solving. Forcing it only leads to frustration and failure, so give yourself some time and a team you trust to come up with the best possible solution to your problem.

  • Creative Problem Solving: Create Meaning from Contradictory Ideas
  • 30 Tips to Rejuvenate Your Creativity
  • 6 Effective Ways To Train Your Creative Mind
  • How to Be Creative When You’ve Hit a Creative Block

Featured photo credit: Per Lööv via unsplash.com

[1]^Play Your Way Sane:
[2]^Psychology Today:

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Creative Thinking Definition

Creative thinking examples, why is creative thinking important, how to include creative thinking skills in a job application, how to build creativity, what is creative thinking definition and examples.

Zoe Kaplan

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Table of Contents

Creative thinking is the ability to come up with unique, original solutions. Also known as creative problem-solving, creative thinking is a valuable and marketable soft skill in a wide variety of careers. Here’s what you need to know about creative thinking at work and how to use it to land a job. 

Creative thinking is all about developing innovative solutions to problems. Creative thinkers brainstorm not only a large number of ideas but also a variety and range of them. In the workplace, creative thinking is highly valuable because employers look to hire innovative employees who can help them solve the company’s problems.

So, what does creative thinking in the workplace look like? First, a creative person brainstorms their ideas, then they’ll experiment with them. They look at ideas from multiple perspectives and examine how their solutions fit into the scope of what they’re working on. Creative thinkers aren’t afraid to take risks and try new ideas. In fact, this ability to develop, test, and implement original solutions makes them a valuable asset to just about any workplace. 

Creative thinking in the workplace might look like:

  • Holding an interactive brainstorm to gather initial thoughts on a project
  • Evaluating a current process and offering suggestions on how to improve it
  • Researching other ways to market a product and leading experiments on new marketing channels
  • Developing an innovative way to reach out to prospective clients
  • Identifying a unique opportunity to promote the company brand and developing a strategy to do so
  • Discovering a new way to measure a product initiative’s success and using learnings to iterate on the next version

Finding patterns in a company’s revenue growth and using data trends to strategize a new sales plan  

Creative thinking includes the process of innovative problem-solving — from analyzing the facts to brainstorming to working with others. Creative thinking examples include analytical skills, innovation, and collaboration.

creativity and problem solving

Analytical Skills

Analytical skills are problem-solving skills that help you sort through facts, data, and information to develop rational solutions. These skills aid you in the first part of the creative thinking process as you brainstorm and start to generate ideas. 

Analytical skills include:

  • Data analysis
  • Forecasting
  • Interpreting
  • Communication

Innovation is the ability to come up with something new; however, you don’t need to develop the first flying car to be an innovative thinker. “Something new” at work might mean a method you haven’t tried before or experimenting with an unfamiliar process. Innovators in the workplace aren’t afraid to step away from tradition and explore something original, even if it might fail. 

Innovation skills include:

  • Risk-taking
  • Brainstorming
  • Critical thinking

Collaboration

Creative thinking doesn’t have to happen alone; you might have your most creative ideas when bouncing your work off others. Collaboration skills ensure you consider multiple perspectives and ways of thinking when you develop and refine ideas.

Collaboration skills include:

  • Written and verbal communication
  • Active listening
  • Inclusivity

A soft skill like creative thinking will always be valuable to employers, whether you’re looking for a marketing job or trying to land a career in finance . Employers need employees who can develop and experiment with new ideas to help them solve complex problems. 

“Many employers seek candidates that are analytical and outside-the-box thinkers which are iterations of creative thinking skills,” says Alejandra Garcia, manager, alumni college and career success at Code2College and Forage content development partner. “Thus, creative thinking, creative problem solving, innovative thinking, and analytical skills are all valuable in the current workplace — these skills are especially important in our ever-changing workplaces with new emerging technologies.”

The data supports this idea, too. According to the World Economic Forum’s 2023 Future of Jobs report , creative thinking is the second most important skill for workers in 2023, preceded only by analytical skills. Other top skills include soft skills like resilience, flexibility and agility, motivation and self-awareness, and curiosity and lifelong learning .

“The ability to navigate new challenges quickly can benefit any workplace!” Laura Fontenot, resume writing expert, ACRW, and CPRW, says. “The current world of work is fast-paced, technically driven, and constantly changing. Being intuitive, creative, driven, and a problem solver are key.”

If creative thinking is one of the top soft skills employers look for, how do you show you have it in a job application? The key is to prove these skills through examples of how you’ve used them rather than just naming them.

On a Resume

While creative thinking is a skill employers might look for, you don’t necessarily need to write “creative thinking” on your resume to show you have this skill. Instead, it’s better to demonstrate how you’ve used creative thinking skills to drive results.

“Think of your best mental strengths,” says Fontenot. “Are you a great problem solver? Do you understand how to phrase things differently? Can you learn a new skill quickly? Those questions can help you find great words for the resume . Consider adding things like problem-solving, intuition, collaboration, fast learner, organized, or communication.”

Log in to view and download a customizable resume template with examples of how to include creative thinking skills:

creativity and problem solving

On Your Professional Profiles

You can show these skills outside of your resume in creative ways — including on your LinkedIn profile and website (if you have one!).

“Early professionals can make creative thinking a part of their professional brand by explicitly adding creative thinking or creative problem solving to their list of skills on their resumes and LinkedIn profiles — this will help with ATS optimizations,” Garcia advises. 

Yet beyond just listing this skill, Garcia adds that you can provide real proof of your creativity online, too.

“Consider adding projects or an online portfolio website link to your resume and LinkedIn where you can showcase projects you’ve worked on that demonstrate their problem-solving skills.”

In the Interview

In the interview , make sure you can describe your workflow and process for these projects or any other situation when you’ve used creative thinking. Elaborate how you brainstormed ideas, what range of ideas you had, how you tested and experimented, and how you decided on a final solution. 

It’s best to use the STAR method to structure your answers. This will ensure you clearly explain the situation and the results you brought by using your creative thinking skills.

>>MORE: Prepare to speak about your soft skills by practicing answers to commonly asked behavioral interview questions .

1. Put Yourself in a Box

Creative thinking is about “thinking outside the box,” but putting limitations on your problem-solving can help you think more freely and innovatively. For example, if someone tells you to make dinner, you may struggle to come up with a meal you don’t always cook. Yet if they ask you to make a hot dinner with three specific ingredients and two spices, you’ll more likely come up with something original. 

Putting yourself inside a box can help expand your thinking, whether that’s by telling yourself you need to include three charts in your presentation or giving yourself a strict word count for an article.

2. Switch up Your Routine

Routine can be a great productivity booster, but it also can get in the way of your creativity. So, switch up your routine for one project, day, or even an hour. This can be something as small as where you’re physically sitting when you do your work or something as big as your process for approaching projects. Challenging yourself to do something different will help you find creative ways to adapt to your new environment.

3. Challenge What’s Currently Working

Think about how you might expand or improve upon a current process. What would you do if you had more resources, whether that’s time, money, or another expert? What would you do if you had fewer resources? If this project was taking place at a different time of year? If the target audience was different? Imagining these different potential scenarios will force you to problem-solve and adjust for various (very possible!) circumstances. 

4. Find Inspiration

Creative thinking doesn’t happen in a bubble. It’s vital to ask for others’ opinions and ideas. Creative thinkers consider multiple perspectives and are curious about how others think. Ask your colleague about their work processes, whether it’s how they research for a client deliverable or how they approach meeting an external buyer. 

5. Ask for Feedback

The best way to improve a skill is to get feedback from others on how you’re using it — and you don’t need to set up a formal feedback session to do so. Instead, ask questions when you’re working with others about your work. Keep these questions open-ended and lead with curiosity instead of looking for a specific answer. What did they think of how you led the brainstorm? What would they have done differently? What strikes them about the final product? Keep an open mind and remember not to take the feedback personally. It’s an opportunity to grow, and growing those skills might just help you land your next job!

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Learning Mind

What Is Creative Problem-Solving and How to Master It with These 8 Strategies

  • Post author: Kirstie Pursey
  • Post published: May 17, 2018
  • Reading time: 5 mins read
  • Post category: Brain Power / Self-Improvement / Success Skills

Often when we have a problem, we try to solve it in the same way we did before. However, some issues cannot be solved with existing ideas and solutions. In this case, we need to turn to our creative side for problem-solving strategies.

Creative problem-solving is a way of moving beyond predictable and obvious solutions to problems . When we have a creative approach to problem-solving, we expand our thinking out from what we already know about a problem, and from solutions that we have used in the past, to generate innovative and effective solutions.

Here are 8 creative problem-solving strategies you could try to bring creativity and fresh ideas to bear on any problem you might have.

1. counterfactual thinking.

Counterfactual thinking involves considering what would have happened if the events in the past had happened slightly differently. In essence, it is asking ‘what if’ questions about the past.

So for example, you might ask ‘ What would have happened if I had moved to San Francisco instead of New York ?’ This helps you to break free of current constraints and consider the paths not taken.

2. Creativity of Constraints

We often think that constraints inhibit creativity because they reduce the number of possible solutions. However, constraints can actually generate new creative ideas as we have to be more creative to overcome the limitations. For example, creating a meal for less than $5 dollars reduces the potential ingredients you can use but may encourage you to use basic ingredients in more innovative ways.

The painter Pablo Picasso used constraints in his Blue Period between 1901 and 1904 when he painted almost entirely in shades of blue and green. Within these constraints, he found new ways to represent the world in paint.

3. Brainstorming

Most of us need no introduction to brainstorming. The key element of this strategy is to remove inhibitions that normally cause people to edit their creative ideas and dismiss them before they have really had a chance to examine them. When brainstorming, the most essential feature is that no idea is too ridiculous for consideration.

4. Questioning Assumptions

We all have assumptions about just about everything. We make assumptions about what is and isn’t possible and what things can and can’t be. This strategy asks you to think about all the assumptions made about a product or idea and then to question whether these are really true. This can spark truly innovative ideas.

5. Thought Experiment

A thought experiment is when you consider in the imagination a hypothesis that cannot easily be tested. For example, Einstein’s thought experiment ‘what would happen if you chased a beam of light as it moved through space’ led to the development of his special theory of relativity.

It is not necessary for the experiment to be impossible to perform – it is just that the experiment takes place only in the mind.

6. Forced Connections

Using forced connections can create new ideas. You simply bring two objects together to create an entirely new product or concept. Examples include the sofa-bed and the Apple watch which both combined two existing products to create something new. Genres in fiction often use this approach of combining two genres to create a new one such as in historical romance or comic fantasy.

To practice this technique, simply place some random objects or a list of random objects in a bag and pull out two, then try to make connections between them and see how they could be combined to create a new idea.

Using this technique allows your imagination to run riot. Think of the most outlandish and unattainable and impractical solutions. This is the opposite of the constraints strategy, but it can also work surprisingly well.

Once you have come up with a few ‘ wishes ,’ you can try to create a solution by scaling back these ideas into something more attainable.

8. Creative Intuition

Often creative thinking happens when we least expect it and doesn’t feel like ‘thinking’ at all. This is the flash of insight that comes when we stop thinking about a problem and are doing something else that doesn’t require much conscious attention, such as taking a shower or driving.

The most famous example is Archimedes’ ‘Eureka’ moment when in a sudden flash of inspiration he worked out how to work out if the King’s crown was made entirely of gold. When he found his solution he famously cried “Eureka” from Greek heurēka meaning ‘ I have found it ‘.

So next time you are stuck on a problem, take a break and a bath.

Closing thoughts

In our modern ever-changing world, often old-style solutions simply don’t work. Practising using creative problem-solving strategies can keep you ahead in a fast-changing environment.

We’d love to hear if you rely on your creative thinking and what problem-solving strategies you use. Please share them with us in the comments below.

References :

  • wikipedia.org

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creativity and problem solving

The simple fact is that many people try doing the same thing over and over again and expect a different result. Doesn’t work that way. All of these 8 ideas are well thought out and should be considered when confronted with a problem. It seems that when you solve one problem, two more come along. Life is, in some ways, a problem we all have to solve. Some resolutions work better than other. Looking for new solutions to old problems is what makes us human.

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American Psychological Association Logo

The science behind creativity

Psychologists and neuroscientists are exploring where creativity comes from and how to increase your own

Vol. 53 No. 3 Print version: page 40

  • Neuropsychology
  • Creativity and Innovation

young person standing on a rock outcropping with their arms up looking out at mountains in the distance

Paul Seli, PhD, is falling asleep. As he nods off, a sleep-tracking glove called Dormio, developed by scientists at the Massachusetts Institute of Technology, detects his nascent sleep state and jars him awake. Pulled back from the brink, he jots down the artistic ideas that came to him during those semilucid moments.

Seli is an assistant professor of psychology and neuroscience at the Duke Institute for Brain Sciences and also an artist. He uses Dormio to tap into the world of hypnagogia, the transitional state that exists at the boundary between wakefulness and sleep. In a mini-experiment, he created a series of paintings inspired by ideas plucked from his hypnagogic state and another series from ideas that came to him during waking hours. Then he asked friends to rate how creative the paintings were, without telling them which were which. They judged the hypnagogic paintings as significantly more creative. “In dream states, we seem to be able to link things together that we normally wouldn’t connect,” Seli said. “It’s like there’s an artist in my brain that I get to know through hypnagogia.”

The experiment is one of many novel—and, yes, creative—ways that psychologists are studying the science of creativity. At an individual level, creativity can lead to personal fulfillment and positive academic and professional outcomes, and even be therapeutic. People take pleasure in creative thoughts, research suggests—even if they don’t think of themselves as especially creative. Beyond those individual benefits, creativity is an endeavor with implications for society, said Jonathan Schooler, PhD, a professor of psychological and brain sciences at the University of California, Santa Barbara. “Creativity is at the core of innovation. We rely on innovation for advancing humanity, as well as for pleasure and entertainment,” he said. “Creativity underlies so much of what humans value.”

In 1950, J. P. Guilford, PhD, then president of APA, laid out his vision for the psychological study of creativity ( American Psychologist , Vol. 5, No. 9, 1950). For half a century, researchers added to the scientific understanding of creativity incrementally, said John Kounios, PhD, an experimental psychologist who studies creativity and insight at Drexel University in Philadelphia. Much of that research focused on the personality traits linked to creativity and the cognitive aspects of the creative process.

But in the 21st century, the field has blossomed thanks to new advances in neuroimaging. “It’s become a tsunami of people studying creativity,” Kounios said. Psychologists and neuroscientists are uncovering new details about what it means to be creative and how to nurture that skill. “Creativity is of incredible real-world value,” Kounios said. “The ultimate goal is to figure out how to enhance it in a systematic way.”

Creativity in the brain

What, exactly, is creativity? The standard definition used by researchers characterizes creative ideas as those that are original and effective, as described by psychologist Mark A. Runco, PhD, director of creativity research and programming at Southern Oregon University ( Creativity Research Journal , Vol. 24, No. 1, 2012). But effectiveness, also called utility, is a slippery concept. Is a poem useful? What makes a sculpture effective? “Most researchers use some form of this definition, but most of us are also dissatisfied with it,” Kounios said.

Runco is working on an updated definition and has considered at least a dozen suggestions from colleagues for new components to consider. One frequently suggested feature is authenticity. “Creativity involves an honest expression,” he said.

Meanwhile, scientists are also struggling with the best way to measure the concept. As a marker of creativity, researchers often measure divergent thinking—the ability to generate a lot of possible solutions to a problem or question. The standard test of divergent thinking came from Guilford himself. Known as the alternate-uses test, the task asks participants to come up with novel uses for a common object such as a brick. But measures of divergent thinking haven’t been found to correlate well with real-world creativity. Does coming up with new uses for a brick imply a person will be good at abstract art or composing music or devising new methods for studying the brain? “It strikes me as using way too broad a brush,” Seli said. “I don’t think we measure creativity in the standard way that people think about creativity. As researchers, we need to be very clear about what we mean.”

One way to do that may be to move away from defining creativity based on a person’s creative output and focus instead on what’s going on in the brain, said Adam Green, PhD, a cognitive neuroscientist at Georgetown University and founder of the Society for the Neuroscience of Creativity . “The standard definition, that creativity is novel and useful, is a description of a product,” he noted. “By looking inward, we can see the process in action and start to identify the characteristics of creative thought. Neuroimaging is helping to shift the focus from creative product to creative process.”

That process seems to involve the coupling of disparate brain regions. Specifically, creativity often involves coordination between the cognitive control network, which is involved in executive functions such as planning and problem-solving, and the default mode network, which is most active during mind-wandering or daydreaming (Beaty, R. E., et al., Cerebral Cortex , Vol. 31, No. 10, 2021). The cooperation of those networks may be a unique feature of creativity, Green said. “These two systems are usually antagonistic. They rarely work together, but creativity seems to be one instance where they do.”

Green has also found evidence that an area called the frontopolar cortex, in the brain’s frontal lobes, is associated with creative thinking. And stimulating the area seems to boost creative abilities. He and his colleagues used transcranial direct current stimulation (tDCS) to stimulate the frontopolar cortex of participants as they tried to come up with novel analogies. Stimulating the area led participants to make analogies that were more semantically distant from one another—in other words, more creative ( Cerebral Cortex , Vol. 27, No. 4, 2017).

Green’s work suggests that targeting specific areas in the brain, either with neuromodulation or cognitive interventions, could enhance creativity. Yet no one is suggesting that a single brain region, or even a single neural network, is responsible for creative thought. “Creativity is not one system but many different mechanisms that, under ideal circumstances, work together in a seamless way,” Kounios said.

In search of the eureka moment

Creativity looks different from person to person. And even within one brain, there are different routes to a creative spark, Kounios explained. One involves what cognitive scientists call “System 1” (also called “Type 1”) processes: quick, unconscious thoughts—aha moments—that burst into consciousness. A second route involves “System 2” processes: thinking that is slow, deliberate, and conscious. “Creativity can use one or the other or a combination of the two,” he said. “You might use Type 1 thinking to generate ideas and Type 2 to critique and refine them.”

Which pathway a person uses might depend, in part, on their expertise. Kounios and his colleagues used electroencephalography (EEG) to examine what was happening in jazz musicians’ brains as they improvised on the piano. Then skilled jazz instructors rated those improvisations for creativity, and the researchers compared each musician’s most creative compositions. They found that for highly experienced musicians, the mechanisms used to generate creative ideas were largely automatic and unconscious, and they came from the left posterior part of the brain. Less-experienced pianists drew on more analytical, deliberative brain processes in the right frontal region to devise creative melodies, as Kounios and colleagues described in a special issue of NeuroImage on the neuroscience of creativity (Vol. 213, 2020). “It seems there are at least two pathways to get from where you are to a creative idea,” he said.

Coming up with an idea is only one part of the creative process. A painter needs to translate their vision to canvas. An inventor has to tinker with their concept to make a prototype that actually works. Still, the aha moment is an undeniably important component of the creative process. And science is beginning to illuminate those “lightbulb moments.”

Kounios examined the relationship between creative insight and the brain’s reward system by asking participants to solve anagrams in the lab. In people who were highly sensitive to rewards, a creative insight led to a burst of brain activity in the orbitofrontal cortex, the area of the brain that responds to basic pleasures like delicious food or addictive drugs ( NeuroImage , Vol. 214, 2020). That neural reward may explain, from an evolutionary standpoint, why humans seem driven to create, he said. “We seem wired to take pleasure in creative thoughts. There are neural rewards for thinking in a creative fashion, and that may be adaptive for our species.”

The rush you get from an aha moment might also signal that you’re onto something good, Schooler said. He and his colleagues studied these flashes of insight among creative writers and physicists. They surveyed the participants daily for two weeks, asking them to note their creative ideas and when they occurred. Participants reported that about a fifth of the most important ideas of the day happened when they were mind-wandering and not working on a task at hand ( Psychological Science , Vol. 30, No. 3, 2019). “These solutions were more likely to be associated with an aha moment and often overcoming an impasse of some sort,” Schooler said.

Six months later, the participants revisited those ideas and rated them for creative importance. This time, they rated their previous ideas as creative, but less important than they’d initially thought. That suggests that the spark of a eureka moment may not be a reliable clue that an idea has legs. “It seems like the aha experience may be a visceral marker of an important idea. But the aha experience can also inflate the meaningfulness of an idea that doesn’t have merit,” Schooler said. “We have to be careful of false ahas.”

Boosting your creativity

Much of the research in this realm has focused on creativity as a trait. Indeed, some people are naturally more creative than others. Creative individuals are more likely than others to possess the personality trait of openness. “Across different age groups, the best predictor of creativity is openness to new experiences,” said Anna Abraham, PhD, the E. Paul Torrance Professor and director of the Torrance Center for Creativity and Talent Development at the University of Georgia. “Creative people have the kind of curiosity that draws them toward learning new things and experiencing the world in new ways,” she said.

We can’t all be Thomas Edison or Maya Angelou. But creativity is also a state, and anyone can push themselves to be more creative. “Creativity is human capacity, and there’s always room for growth,” Runco said. A tolerant environment is often a necessary ingredient, he added. “Tolerant societies allow individuals to express themselves and explore new things. And as a parent or a teacher, you can model that creativity is valued and be open-minded when your child gives an answer you didn’t expect.”

One way to let your own creativity flow may be by tapping into your untethered mind. Seli is attempting to do so through his studies on hypnagogia. After pilot testing the idea on himself, he’s now working on a study that uses the sleep-tracking glove to explore creativity in a group of Duke undergrads. “In dream states, there seems to be connectivity between disparate ideas. You tend to link things together you normally wouldn’t, and this should lead to novel outcomes,” he said. “Neurally speaking, the idea is to increase connectivity between different areas of the brain.”

You don’t have to be asleep to forge those creative connections. Mind-wandering can also let the ideas flow. “Letting yourself daydream with a purpose, on a regular basis, might allow brain networks that don’t usually cooperate to literally form stronger connections,” Green said.

However, not all types of daydreams will get you there. Schooler found that people who engage in more personally meaningful daydreams (such as fantasizing about a future vacation or career change) report greater artistic achievement and more daily inspiration. People who are prone to fantastical daydreaming (such as inventing alternate realities or imaginary worlds) produced higher-quality creative writing in the lab and reported more daily creative behavior. But daydreams devoted to planning or problem-solving were not associated with creative behaviors ( Psychology of Aesthetics, Creativity, and the Arts , Vol. 15, No. 4, 2021).

It’s not just what you think about when you daydream, but where you are when you do it. Some research suggests spending time in nature can enhance creativity. That may be because of the natural world’s ability to restore attention, or perhaps it’s due to the tendency to let your mind wander when you’re in the great outdoors (Williams, K. J. H., et al., Journal of Environmental Psychology , Vol. 59, 2018). “A lot of creative figures go on walks in big, expansive environments. In a large space, your perceptual attention expands and your scope of thought also expands,” Kounios said. “That’s why working in a cubicle is bad for creativity. But working near a window can help.”

Wherever you choose to do it, fostering creativity requires time and effort. “People want the booster shot for creativity. But creativity isn’t something that comes magically. It’s a skill, and as with any new skill, the more you practice, the better you get,” Abraham said. In a not-yet-published study, she found three factors predicted peak originality in teenagers: openness to experience, intelligence, and, importantly, time spent engaged in creative hobbies. That is, taking the time to work on creative pursuits makes a difference. And the same is true for adults, she said. “Carve out time for yourself, figure out the conditions that are conducive to your creativity, and recognize that you need to keep pushing yourself. You won’t get to where you want to go if you don’t try.”

Those efforts can benefit your own sense of creative fulfillment and perhaps lead to rewards on an even grander scale. “I think everyday creativity is the most important kind,” Runco said. “If we can support the creativity of each and every individual, we’ll change the world.”

How to become more creative

1. Put in the work: People often think of creativity as a bolt of inspiration, like a lightbulb clicking on. But being creative in a particular domain—whether in the arts, in your work, or in your day-to-day life—is a skill. Carve out time to learn and practice.

2. Let your mind wander: Experts recommend “daydreaming with purpose.” Make opportunities to let your daydreams flow, while gently nudging them toward the creative challenge at hand. Some research suggests meditation may help people develop the habit of purposeful daydreaming.

3. Practice remote associations: Brainstorm ideas, jotting down whatever thoughts or notions come to you, no matter how wild. You can always edit later.

4. Go outside: Spending time in nature and wide-open spaces can expand your attention, enhance beneficial mind-wandering, and boost creativity.

5. Revisit your creative ideas: Aha moments can give you a high—but that rush might make you overestimate the merit of a creative idea. Don’t be afraid to revisit ideas to critique and tweak them later.

Further reading

Creativity: An introduction Kaufman, J. C., and Sternberg, R. J. (Eds.), Cambridge University Press, 2021

The eureka factor: Aha moments, creative insight, and the brain Kounios, J., & Beeman, M., Random House, 2015

Creativity anxiety: Evidence for anxiety that is specific to creative thinking, from STEM to the arts Daker, R. J., et al., Journal of Experimental Psychology: General , 2020

Predictors of creativity in young people: Using frequentist and Bayesian approaches in estimating the importance of individual and contextual factors Asquith, S. L., et al., Psychology of Aesthetics, Creativity, and the Arts , 2020

Recommended Reading

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Creative Education Foundation

What is CPS?

Cps = c reative p roblem s olving, cps is a proven method for approaching a problem or a challenge in an imaginative and innovative way. it helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action..

creativity and problem solving

Why does CPS work?

CPS begins with two assumptions:

  • Everyone is creative in some way.
  • Creative skills can be learned and enhanced.

Osborn noted there are two distinct kinds of thinking that are essential to being creative:

Divergent thinking.

Brainstorming is often misunderstood as the entire Creative Problem Solving process.   Brainstorming is the divergent thinking phase of the CPS process.   It is not simply a group of people in a meeting coming up with ideas in a disorganized fashion. Brainstorming at its core is generating lots of ideas.  Divergence allows us to state and move beyond obvious ideas to breakthrough ideas. (Fun Fact: Alex Osborn, founder of CEF, coined the term “brainstorm.” Osborn was the “O” from the ad agency BBDO.)

Convergent Thinking

Convergent thinking applies criteria to brainstormed ideas so that those ideas can become actionable innovations.  Divergence provides the raw material that pushes beyond every day thinking, and convergence tools help us screen, select, evaluate, and refine ideas, while retaining novelty and newness.

To drive a car, you need both the gas and the brake.

But you cannot use the gas and brake pedals at the same time — you use them alternately to make the car go. Think of the gas pedal as Divergence , and the brake pedal as Convergence . Used together you move forward to a new destination.

Each of us use divergent and convergent thinking daily, intuitively. CPS is a deliberate process that allows you to harness your natural creative ability and apply it purposefully to problems, challenges, and opportunities.

creativity and problem solving

The CPS Process

Based on the osborn-parnes process, the cps model uses plain language and recent research., the basic structure is comprised of four stages with a total of six explicit process steps. , each step uses divergent and convergent thinking..

creativity and problem solving

Learner’s Model based on work of G.J. Puccio, M. Mance, M.C. Murdock, B. Miller, J. Vehar, R. Firestien, S. Thurber, & D. Nielsen (2011)

Explore the Vision.   Identify the goal, wish, or challenge.

Gather Data.   Describe and generate data to enable a clear understanding of the challenge.

Formulate Challenges. Sharpen awareness of the challenge and create challenge questions that invite solutions.

Explore Ideas. Generate ideas that answer the challenge questions.

Formulate Solutions. To move from ideas to solutions. Evaluate, strengthen, and select solutions for best “fit.”

Formulate a Plan.  Explore acceptance and identify resources and actions that will support implementation of the selected solution(s).

Explore Ideas. Generate ideas that answer the challenge question

Core Principles of Creative Problem Solving

  • Everyone is creative.
  • Divergent and Convergent Thinking Must be Balanced.  Keys to creativity are learning ways to identify and balance expanding and contracting thinking (done separately), and knowing  when  to practice them.
  • Ask Problems as Questions.  Solutions are more readily invited and developed when  challenges and problems are restated as open-ended questions  with multiple possibilities. Such questions generate lots of rich information, while closed-ended questions tend to elicit confirmation or denial. Statements tend to generate limited or no response at all.
  • Defer or Suspend Judgment.  As Osborn learned in his early work on brainstorming, the  instantaneous judgment in response to an idea shuts down idea generation . There is an appropriate and necessary time to apply judgement when converging.
  • Focus on “Yes, and” rather than “No, but.”  When generating information and ideas, language matters.  “Yes, and…” allows continuation and expansion , which is necessary in certain stages of CPS. The use of the word “but” – preceded by “yes” or “no” – closes down conversation, negating everything that has come before it.

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Creative problem solving tools and skills for students and teachers

creativity and problem solving

Creative Problem Solving: What Is It?

Creative Problem Solving, or CPS ,  refers to the use of imagination and innovation to find solutions to problems when formulaic or conventional processes have failed.

Despite its rather dry definition – creative problem-solving in its application can be a lot of fun for learners and teachers alike.

Why Are Creative Problem-Solving Skills Important?

creativity and problem solving

By definition, creative problem-solving challenges students to think beyond the conventional and to avoid well-trodden, sterile paths of thinking.

Not only does this motivate student learning, encourage engagement, and inspire deeper learning, but the practical applications of this higher-level thinking skill are virtually inexhaustible.

For example, given the rapidly changing world of work, it is hard to conceive of a skill that will be more valuable than the ability to generate innovative solutions to the unique problems that will arise and that are impossible to predict ahead of time.

Outside the world of work, in our busy daily lives, the endless problems arising from day-to-day living can also be overcome by a creative problem-solving approach.

When students have developed their creative problem-solving abilities effectively, they will have added a powerful tool to attack problems that they will encounter, whether in school, work, or in their personal lives.

Due to its at times nebulous nature, teaching creative problem-solving in the classroom poses its own challenges. However, developing a culture of approaching problem-solving in a creative manner is possible.

In this article, we will take a look at a variety of strategies, tools, and activities that can help students improve their creative problem-solving skills.

creativity and problem solving

The Underlying Principles of CPS

Before we take a look at a process for implementing creative problem solving, it is helpful to examine a few of the underlying principles of CPS. These core principles should be encouraged in the classroom. They are:

●       Assume Nothing

Assumptions are the enemy of creativity and original thinking. If students assume they already have the answer, they will not be creative in their approach to solving a problem.

●       Problems Are Opportunities

Rather than seeing problems as difficulties to endure, a shift in perspective can instead view problems as challenges that offer new opportunities. Encourage your students to shift their perspectives to see opportunities where they once saw problems.

●       Suspend Judgment

Making immediate judgments closes down the creative response and the formation of new ideas. There is a time to make judgments, but making a judgment too early in the process can be very detrimental to finding a creative solution.

Cognitive Approaches: Convergent vs Divergent Thinking

“It is easier to tame a wild idea than it is to push a closer-in idea further out.”

— Alex Osborn

The terms divergent and convergent thinking, coined by psychologist J.P. Guilford in 1956, refer to two contrasting cognitive approaches to problem-solving.

Convergent Thinking can be thought of as linear and systematic in its approach. It attempts to find a solution to a problem by narrowing down multiple ideas into a single solution. If convergent thinking can be thought of as asking a single question, that question would be ‘ Why ?’

Divergent Thinking focuses more on the generation of multiple ideas and on the connections between those ideas. It sees problems as design opportunities and encourages the use of resources and materials in original ways. Divergent thinking encourages the taking of creative risks and is flexible rather than analytical in its approach. If it was a single question, it’d be ‘ Why not ?’

While it may appear that these two modes of thinking about a problem have an essentially competitive relationship, in CPS they can work together in a complementary manner.

When students have a problem to solve and they’re looking for innovative solutions, they can employ divergent thinking initially to generate multiple ideas, then convergent thinking to analyze and narrow down those ideas.

Students can repeat this process to continue to filter and refine their ideas and perspectives until they arrive at an innovative and satisfactory solution to the initial problem.

Let’s now take a closer look at the creative problem-solving process.

The Creative Problem-Solving Process

creativity and problem solving

CPS helps students arrive at innovative and novel solutions to the problems that arise in life. Having a process to follow helps to keep students focused and to reach a point where action can be taken to implement creative ideas.

Originally developed by Alex Osborn and Sid Parnes, the CPS process has gone through a number of revisions over the last 50 or so years and, as a result, there are a number of variations of this model in existence.

The version described below is one of the more recent models and is well-suited to the classroom environment.

However, things can sometimes get a little complex for some of the younger students. So, in this case, it may be beneficial to teach the individual parts of the process in isolation first.

1. Clarify:

Before beginning to seek creative solutions to a problem, it is important to clarify the exact nature of that problem. To do this, students should do the following three things:

i. Identify the Problem

The first step in bringing creativity to problem-solving is to identify the problem, challenge, opportunity, or goal and clearly define it.

ii. Gather Data

Gather data and research information and background to ensure a clear understanding.

iii. Formulate Questions

Enhance awareness of the nature of the problem by creating questions that invite solutions.

Explore new ideas to answer the questions raised. It’s time to get creative here. The more ideas generated, the greater the chance of producing a novel and useful idea. At this stage in particular, students should be engaged in divergent thinking as described above.

The focus here shifts from ideas to solutions. Once multiple ideas have been generated, convergent thinking can be used to narrow these down to the most suitable solution. The best idea should be closely analyzed in all its aspects and further ideas generated to make subsequent improvements. This is the stage to refine the initial idea and make it into a really workable solution.

4. Implement

Create a plan to implement the chosen solution. Students need to identify the required resources for the successful implementation of the solution. They need to plan for the actions that need to be taken, when they need to be taken, and who needs to take them.

Summary of Creative Problem Solving Process

In each stage of the CPS Process, students should be encouraged to employ divergent and convergent thinking in turn. Divergent thinking should be used to generate multiple ideas with convergent thinking then used to narrow these ideas down to the most feasible options. We will discuss how students go about this, but let’s first take a quick look at the role of a group facilitator.

creativity and problem solving

The Importance of Group Facilitator

CPS is best undertaken in groups and, for larger and more complex projects, it’s even more effective when a facilitator can be appointed for the group.

The facilitator performs a number of useful purposes and helps the group to:

  • Stay focused on the task at hand
  • Move through the various stages efficiently
  • Select appropriate tools and strategies

 A good facilitator does not generate ideas themselves but instead keeps the group focused on each step of the process.

Facilitators should be objective and possess a good understanding of the process outlined above, as well as the other tools and strategies that we will look at below.

The Creative Problem-Solving Process: Tools and Strategies

There are several activities available to help students move through each stage. These will help students to stay on track, remove barriers and blocks, be creative, and reach a consensus as they progress through the CPS process.

  The following tools and strategies can help provide groups with some structure and can be applied at various stages of the problem-solving process. For convenience, they have been categorized according to whether they make demands on divergent or convergent thinking as discussed earlier.

Divergent Thinking Tools:

  ●       Brainstorming

Defined by Alex Osborn as “a group’s attempt to find a solution for a specific problem by amassing ideas ”, this is perhaps the best-known tool in the arsenal of the creative problem solver.

To promote a creative collaboration in a group setting, simply share the challenge with everyone and challenge them to come up with as many ideas as possible. Ideas should be concise and specific. For this reason, it may be worth setting a word limit for recording each idea e.g. express in headline form in no more than 5 words. Post-it notes are perfect for this.

You may also set a quota on the number of ideas to generate or introduce a time limit to further encourage focus. When completed, members of the group can share and compare all the ideas in search of the most suitable.

●       5 W’s and an H

The 5 W’s and an H are Who , What , Where , Why , and How . This strategy is useful to effectively gather data. Students brainstorm questions to ask that begin with each of the question words above in turn. They then seek to gather the necessary information to answer these questions through research and discussion.

creativity and problem solving

●       Reverse Assumptions

This activity is a great way to explore new ideas. Have the students begin by generating a list of up to 10 basic assumptions about the idea or concept. For each of these, students then explore the reverse of the assumption listing new insights and perspectives in the process.

The students can then use these insights and perspectives to generate fresh ideas. For example, an assumption about the concept of a restaurant might be that the food is cooked for you. The reverse of that assumption could be a restaurant where you cook the food yourself. So, how about a restaurant where patrons select their own recipes and cook their own food aided by a trained chef?

Convergent Thinking Tools

●       How-How Diagram

This is the perfect activity to use when figuring out the steps required to implement a solution.

Students write the solution on the left-hand side of a page turned landscape. Working together, they identify the individual steps required to achieve this solution and write these to the right of the solution.

When they have written these steps, they go through each step one-by-one identifying in detail each stage of achieving that step. These are written branching to the right of each step.

Students repeat this process until they have exhausted the process and ended up with a comprehensive branch diagram detailing each step necessary for the implementation of the solution.

●       The Evaluation Matrix

Making an evaluation matrix creates a systematic way of analyzing and comparing multiple solutions. It allows for a group to evaluate options against various criteria to help build consensus.

An evaluation matrix begins with the listing of criteria to evaluate potential solutions against. These can then be turned into the form of a positive question that allows for a Yes or No answer. For example, if the budget is the criteria, the evaluation question could be ‘ Is it within budget? ’

Make a matrix grid with a separate column for each of the key criteria. Write the positive question form of these criteria as headings for these columns. The different options can then be detailed and listed down the left-most column.

Students then work through each of the criteria for each option and record whether it fulfills, or doesn’t fulfill, each criteria. For more complex solutions, students could record their responses to each of the criteria on a scale from 0 to 5.

For example:

creativity and problem solving

Using the example matrix above, it becomes very clear that Option 1 is the superior solution given that it completely fulfills all the criteria, whereas Option 2 and Option 3 fulfill only 2 out of the 3 criteria each.

 ●       Pair & Share

This activity is suitable to help develop promising ideas. After making a list of possible solutions or questions to pursue, each individual student writes down their top 3 ideas.

Once each student has their list of their 3 best ideas, organize students into pairs. In their pairs, students discuss their combined 6 ideas to decide on the top 3 out of the 6. Once they have agreed on these, they write the new top 3 ideas on a piece of paper.

Now, direct the pairs of students to join up with another pair to make groups of 4. In these groups of 4, students discuss their collective 6 ideas to come up with a new list of the top 3 ideas.

Repeat this process until the whole class comes together as one big group to agree on the top 3 ideas overall.

Establish a Culture of Creative Problem Solving in the Classroom

Approaching problems creatively is about establishing a classroom culture that welcomes innovation and the trial and error that innovation demands. Too often our students are so focused on finding the ‘right‘ answer that they miss opportunities to explore new ideas.

It is up to us as teachers to help create a classroom culture that encourages experimentation and creative playfulness.

To do this we need to ensure our students understand the benefits of a creative approach to problem-solving.

We must ensure too that they are aware of the personal, social, and organizational benefits of CPS.

CPS should become an integral part of their approach to solving problems whether at school, work, or in their personal lives.

As teachers, it is up to us to help create a classroom culture that encourages experimentation and creative playfulness.

To do this, we must ensure our students understand the benefits of a creative approach to problem-solving.

CPS should become an integral part of their approach to solving problems, whether at school, work or in their personal lives.

Empowering Tomorrow’s Leaders: The Crucial Role of Computational and Systems Thinking in Education

the importance of systems thinking and computational thinking strategies for students cannot be overstated, as these skills are integral to navigating the complexities of our rapidly evolving digital landscape. Computational thinking, characterized by algorithmic problem-solving and logical reasoning, equips students with the ability to approach challenges systematically. In an era dominated by technology, these skills are not limited to coding but extend to critical thinking, enabling students to dissect problems, identify patterns, and devise efficient solutions. As our world becomes increasingly interconnected and data-driven, computational thinking provides a foundational framework for students to make sense of information, fostering a generation adept at leveraging technology for innovation.

Simultaneously, systems thinking is indispensable in comprehending the intricate web of relationships within various contexts. It encourages students to view issues holistically, understanding the interdependence of components and the ripple effects of decisions. In an era marked by global challenges, such as climate change and socio-economic disparities, systems thinking instills a proactive mindset. Students equipped with these skills are better prepared to analyze multifaceted problems, appreciate diverse perspectives, and collaborate on sustainable solutions.

Together, computational and systems thinking empower students to navigate an ever-changing world with confidence, adaptability, and a profound understanding of the interconnected systems that shape our future. These skills are not just academic; they are the building blocks of a resilient, innovative, and forward-thinking society.

be sure to check out our great video guides to teaching systems thinking and computational thinking below.

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Teamwork can be hard! Have you ever been frustrated with a team member and how they approach a task? Why they problem-solve differently than you? Why some people think “inside the box” and others can’t even “see the box”? The Kirton Adaption-Innovation Inventory (KAI) is a way to look at an individual’s problem-solving style and creativity. This training will enhance your understanding of team dynamics in problem-solving and increase group cohesion, effectiveness, and team building.

Objectives:

  • Learn more about Kirton’s Adaption-Innovation Theory
  • Explore your own problem-solving style
  • Brainstorm how this can help you in your workplace and even in your personal life.

Beth Flynn is facilitating this workshop.

Please note, if you are unable to attend you may send someone else in your place. Cancellations made prior to the day of the workshop will be refunded minus a $5 cancellation fee. No refunds will be made for no-shows/cancellations the day of the workshop. Certificates of participation are available for individuals seeking professional development hours. If you have questions, contact the OSU Leadership Center at 614-292-3114 or e-mail Jennifer Pettibone  [email protected] .

If you require an accommodation such as live captioning or interpretation to participate in this event, please contact Jennifer Pettibone at  [email protected]  or 614-292-3114. Requests made 10 days prior to the event will generally allow us to provide seamless access, but the university will make every effort to meet requests made after this date.  In person workshops venues are wheelchair accessible.  Automated captions will be available to all virtual participants and the Zoom platform is accessible.  Click  here  for the accessibility form.

How to Improve Problem Solving Skills

how to improve problem solving skills

Quick Summary

  • Problem-solving skills are essential for personal growth, career advancement, and tackling life’s challenges. 62% of recruiters seek people who can solve complex problems.
  • Learning how to improve problem solving skills will help you applying these skills to various situations from debugging to organizing schedules.
  • Core techniques include breaking problems down, analyzing systematically, and applying creative thinking are essential strategies in different fields. Continuous practice, embracing challenges, and learning from mistakes helps to improve problem-solving abilities.

Table of Contents

Picture this situation

“You’re faced with a tricky situation at work, a challenging coding problem, or a complex personal decision. Your heart races, your palms get sweaty, and your mind goes completely blank. Sound familiar?”

That’s where solid problem-solving skills come in handy. They’re not just for math whzzes or tech gurus – they’re essential tools for everyone, every day.

According to Abraham Lincoln “ Give me six hours to chop down a tree and I will spend the first four sharpening the axe. “  

This famous quote depicts the importance of problem solving skills. 

How to improve problem solving skills isn’t just about acing tests or impressing your boss (though those are nice perks). It’s about growing as a person, boosting your confidence, and opening doors to new opportunities you might never have imagined. Currently, 62% of recruiters are seeking people who can solve complex things. 

Whether you’re debugging code that refuses to cooperate, engineering the next big thing that could change the world, or just figuring out how to organise your chaotic schedule, these skills are your trusty sidekick.

So, let’s roll up our sleeves and get into the nitty-gritty of becoming a problem-solving pro.

Core Problem Solving Techniques

At the heart of how to improve problem solving skills lies a set of core techniques. These are your go-to strategies, applicable across various fields and situations. Think of them as the Swiss Army knife in your mental toolkit – versatile, reliable, and always ready when you need them.

  • Break it down

When faced with a big, scary problem, your first instinct might be to run for the hills. Instead, take a deep breath and start slicing that monster into smaller, more manageable chunks. It’s like eating an elephant – one bite at a time. This approach makes even the most daunting tasks seem doable.

Here’s where you let your imagination run wild. Let your ideas flow freely, no matter how crasy they might seem. No judgment, just pure creativity. You never know which wild idea might lead to the perfect solution. Remember, some of the world’s greatest inventions started as “crasy” ideas.

Once you have a list of potential solutions, it’s time to put on your critic’s hat. Weigh the pros and cons of each option. Consider factors like feasibility, resources required, potential outcomes, and possible obstacles. This step helps you separate the wheat from the chaff.

Choose the best solution and put it into action. Remember, a good plan today is better than a perfect plan tomorrow. Don’t get stuck in analysis paralysis – sometimes, you need to take the plunge and learn as you go.

After implementing your solution, take a step back and assess the results. What worked? What didn’t? This reflection is crucial for continuous improvement. It’s not just about solving the current problem, but also about becoming better at problem-solving in general.

Problem-solving is rarely a one-and-done deal. Use what you’ve learned to refine your approach and tackle similar problems more effectively in the future. Each problem you solve is a stepping stone to becoming a better problem solver.

Improving Problem Solving Skills in Different Fields

Now, let’s explore how to improve problem solving skills in specific areas. Whether you’re a budding programmer dreaming of creating the next big app, an aspiring engineer with visions of innovative designs, or a student preparing for competitive exams, we’ve got you covered.

Programming Problem Solving Skills

In the fast-paced world of technology, knowing how to improve problem solving skills in programming is like having a superpower. Here’s how you can level up your coding game:

  • Code regularly: Practice makes perfect, and coding is no exception. Set aside time each day to write code, even if it’s just for fun. The more you code, the more natural it becomes.
  • Take on challenges: Platforms like LeetCode, HackerRank, and CodeWars offer coding pussles that will put your skills to the test. Start with easier problems and gradually work your way up to more complex ones.
  • Learn algorithms: Understanding different algorithms and data structures is like adding new tools to your programming toolkit. They help you solve problems more efficiently and elegantly.
  • Pair program: Two heads are better than one. Collaborate with fellow coders to tackle problems together. You’ll learn new approaches and perspectives while improving your communication skills .
  • Review and refactor: Look back at your old code. Can you make it more efficient? Cleaner? This process will sharpen your skills over time and help you develop a keen eye for quality code.

Engineering Problem Solving Skills

For those wondering how to improve problem solving skills in engineering , here are some targeted strategies:

  • Think analytically: Break down complex engineering problems into smaller, solvable components. This approach helps you tackle even the most daunting projects step by step.
  • Use simulations: Leverage software tools to model and test your solutions before implementation. This can save time, resources, and prevent costly mistakes.
  • Stay updated: Engineering practices evolve rapidly. Keep learning to stay ahead of the curve. Attend workshops, read journals, and engage with the engineering community.
  • Cross-disciplinary approach: Don’t limit yourself to one field. Often, the best engineering solutions come from combining knowledge from different areas. Biology might inspire a mechanical design, or psychology could inform a user interface.

Tips to Improve General Problem-Solving Skills

Wondering how to improve solving problem skills in general? Here are some universal tips that apply across all fields:

  • Identify and define the problem clearly: Start by pinpointing the exact issue at hand. Ask yourself, “What’s the real problem here?” Often, what seems to be the problem is just a symptom of a deeper issue. Take time to articulate the problem in clear, specific terms. This clarity will guide your entire problem-solving process.
  • Gather all relevant information and data: Before jumping to solutions, collect as much pertinent information as possible. This might involve research, asking questions, or analysing data. The more informed you are, the better equipped you’ll be to find an effective solution.
  • Brainstorm multiple solutions without judgment: Let your creativity flow freely. Generate as many potential solutions as you can, no matter how outlandish they might seem at first. This divergent thinking can lead to innovative approaches you might not have considered otherwise.
  • Evaluate and compare potential solutions: Once you have a list of possible solutions, critically assess each one. Consider factors such as feasibility, resources required, potential outcomes, and possible obstacles. This analytical approach helps you narrow down your options to the most promising ones.
  • Break the problem down into smaller, manageable steps: Large, complex problems can be overwhelming. By breaking them down into smaller components, you make them more approachable and easier to tackle. This method also helps you identify specific areas that might need more attention or resources.
  • Develop a step-by-step action plan: Once you’ve chosen a solution, create a detailed plan for implementation. Outline the specific steps you’ll take, set deadlines, and allocate resources. This roadmap will keep you focused and organised throughout the problem-solving process.
  • Implement the chosen solution with confidence: With your plan in place, it’s time to take action. Move forward decisively, trusting in the thought process that led you to this solution. Remember, even if things don’t go perfectly, you can always adjust your approach.
  • Monitor progress and make adjustments as needed: Regularly assess how well your solution is working. Be prepared to make tweaks or even significant changes if you encounter unexpected challenges. Flexibility is key in effective problem-solving.
  • Reflect on the outcome to learn from the experience: Once you’ve resolved the problem, take time to review the entire process. What worked well? What could have been done differently? This reflection helps you refine your problem-solving skills for future challenges.
  • Practice problem-solving regularly to build skills and confidence: Like any skill, problem-solving improves with practice. Seek out opportunities to solve problems in your daily life, work, or even through pussles and brain teasers. The more you practice, the more natural and effective your problem-solving abilities will become.

Specific Techniques for Enhancing Problem Solving Skills

Let’s dive deeper into how to improve analytical and problem solving skills, how to improve complex problem solving skills, and more.

Analytical and Logical Reasoning

To learn how to improve logical reasoning and problem solving skills, and boost your analytical prowess, follow the tips below:

  • Play strategy games: Chess, Sudoku, and similar games can sharpen your analytical skills. They force you to think several steps ahead and consider multiple possibilities.
  • Practice logical pussles: Engage in logic problems regularly to strengthen your reasoning abilities. Crosswords, riddles, and brain teasers are great for this.
  • Study mathematics: Math is the language of logic. Improving your math skills will naturally enhance your analytical thinking. Even if you’re not a “math person,” basic mathematical concepts can significantly boost your problem-solving abilities.

Creative Problem Solving

Wondering how to improve creative problem solving skills? Try these techniques:

  • Brainstorm without limits: Let your imagination run wild. The crasiest ideas often lead to innovative solutions. Use techniques like mind mapping or free writing to get your creative juices flowing.
  • Use mind mapping: Visualise problems and potential solutions to spark creativity. This technique helps you see connections you might have missed otherwise.
  • Take breaks: Sometimes, stepping away from a problem allows your subconscious to work its magic. Ever noticed how great ideas often come to you in the shower or while taking a walk? That’s your subconscious at work.

Critical Thinking and Decision Making

For those pondering how to improve critical thinking and problem solving skills or how to improve decision making and problem solving skills, consider these strategies:

  • Question assumptions: Don’t take things at face value. Always ask “why?” Challenging assumptions can lead to breakthrough solutions.
  • Consider multiple perspectives: Look at problems from different angles to develop a well-rounded view. Try to put yourself in others’ shoes to gain new insights.
  • Use decision-making frameworks: Tools like SWOT analysis, decision matrices, or the Eisenhower Box can help structure your thinking and lead to better decisions.

Enhancing Problem Solving Skills for Specific Exams

Preparing for exams requires a targeted approach. Here’s how to fine-tune your skills for specific tests:

If you’re wondering how to improve problem solving skills for JEE, try these tips:

  • Understand the syllabus: Know what topics are covered and focus your efforts accordingly. This will help you prioritise your study time effectively.
  • Practice time management: JEE is as much about speed as it is about accuracy. Learn to pace yourself and know when to move on from a difficult question.
  • Join study groups: Collaborative learning can expose you to different problem-solving approaches. Explaining concepts to others can also reinforce your own understanding.

For those wondering how to improve problem solving skills in physics:

  • Master the fundamentals: A strong grasp of basic principles will help you tackle complex problems. Make sure you have a solid foundation before moving on to advanced topics.
  • Use mnemonics: Create memory aids to recall important formulas and concepts quickly. This can be a lifesaver during exams when time is of the essence.
  • Solve problems daily: Consistent practice is key to improving your physics problem-solving skills. Set aside time each day to work on physics problems, gradually increasing the difficulty level.

Mastering Problem-Solving Skills: A Lifelong Journey

Mastering how to improve problem solving skills is a lifelong journey. It’s not just about acing exams or excelling at work – it’s about equipping yourself with the tools to navigate life’s challenges with confidence and creativity.

Remember, every problem you face is an opportunity to grow. Whether you’re debugging stubborn code, tackling a tough engineering problem, or just figuring out your daily schedule, each challenge helps you build your problem-solving muscles.

So, keep practicing, stay curious, and don’t be afraid to make mistakes. Embrace challenges as opportunities to learn and grow. After all, some of the world’s greatest discoveries came from problem-solving gone “wrong.” Who knows? Your next “failed” solution might just lead to an incredible breakthrough that changes the world.

As you continue on your journey to become a master problem solver, remember that the skills you’re developing are invaluable in every aspect of life. They’ll help you in your career, in your personal relationships, and in achieving your goals. So keep pushing yourself, keep learning, and never stop asking “How can I solve this?”

Frequently Added Questions (FAQs)

What are the key techniques to improve problem-solving skills.

The core techniques include breaking down problems into manageable parts, brainstorming a wide range of solutions, carefully evaluating options, implementing the best solution, reviewing the outcomes, and iterating based on what you’ve learned. Regular practice and exposure to diverse problems also play a crucial role.

How can I enhance my problem-solving skills in programming?

To improve your programming problem-solving skills, practice coding regularly, tackle coding challenges on platforms like LeetCode or HackerRank, learn and apply various algorithms and data structures, engage in pair programming, and regularly review and refactor your code. Additionally, working on personal projects can provide real-world problem-solving experience.

What role do problem-solving skills play in the workplace?

Problem-solving skills are crucial in the workplace for handling daily tasks, managing projects, resolving conflicts, and driving innovation. They help employees navigate challenges, make informed decisions, and contribute to the overall success of the organisation. Strong problem-solving skills can also lead to career advancement opportunities.

How can I improve my analytical and logical reasoning abilities?

To boost analytical and logical reasoning skills, engage in activities like solving pussles (e.g., Sudoku, crosswords), playing strategy games (e.g., chess), practicing logical reasoning problems, and studying mathematics. Reading books on logic and critical thinking can also be beneficial. Regular practice and challenging yourself with increasingly difficult problems is key.

What are some ways to boost creative problem-solving skills?

To enhance creative problem-solving, engage in open-ended brainstorming sessions, use mind mapping techniques to visualise problems and solutions, practice lateral thinking exercises, and allow time for ideas to incubate. Exposing yourself to diverse experiences and perspectives can also stimulate creativity. Remember, sometimes the most innovative solutions come from combining ideas from different fields.

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COMMENTS

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  6. Creative problem-solving

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