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Cite this article.
Reviewer #1 (public review):, reviewer #2 (public review):, author response.
Version of Record: This is the final version of the article.
This study is convincing because they performed time-resolved X-ray crystallography under different pH conditions using active/inactive metal ions and PpoI mutants, as with the activity measurements in solution in conventional enzymatic studies. Although the reaction mechanism is simple and maybe a little predictable, the strength of this study is that they were able to validate that PpoI catalyzes DNA hydrolysis through "a single divalent cation" because time-resolved X-ray study often observes transient metal ions which are important for catalysis but are not predictable in previous studies with static structures such as enzyme-substrate analog-metal ion complexes. The discussion of this study is well supported by their data. This study visualized the catalytic process and mutational effects on catalysis, providing a new insight into the catalytic mechanism of I-PpoI through a single divalent cation. The authors found that His98, a candidate of proton acceptor in the previous experiments, also affects the Mg2+ binding for catalysis without the direct interaction between His98 and the Mg2+ ion, suggesting that "Without a proper proton acceptor, the metal ion may be prone for dissociation without the reaction proceeding, and thus stable Mg2+ binding was not observed in crystallo without His98". In the future, this interesting feature observed in I-PpoI should be investigated by biochemical, structural and computational analyses using other one metal-ion dependent nucleases.
Most polymerases and nucleases use two or three divalent metal ions in their catalytic functions. The family of His-Me nucleases, however, use only one divalent metal ion, along with a conserved histidine, to catalyze DNA hydrolysis. The mechanism has been studied previously but, according to the authors, it remained unclear. By use of time resolved X-ray crystallography, this work convincingly demonstrated that only one M2+ ion is involved in the catalysis of the His-Me I-PpoI 19 nuclease, and proposed concerted functions of the metal and the histidine.
This work performs mechanistic studies, including the number and roles of metal ion, pH dependence, and activation mechanism, all by structural analyses, coupled with some kinetics and mutagenesis. Overall, it is a highly rigorous work. This approach was first developed in Science (2016) for a DNA polymerase, in which Yang Cao was the first author. It has subsequently been applied to just 5 to 10 enzymes by different labs, mainly to clarify two versus three metal ion mechanisms. The present study is the first one to demonstrate a single metal ion mechanism by this approach.
Furthermore, on the basis of the quantitative correlation between the fraction of metal ion binding and the formation of product, as well as the pH dependence, and the data from site specific mutants, the authors concluded that the functions of Mg2+ and His are a concerted process. A detailed mechanism is proposed in Figure 6.
Even though there are no major surprises in the results and conclusions, the time-resolved structural approach and the overall quality of the results represent a significant step forward for the Me-His family of nucleases. In addition, since the mechanism is unique among different classes of nucleases and polymerases, the work should be of interest to readers in DNA enzymology, or even mechanistic enzymology in general.
Weaknesses:
Two relatively minor issues are raised here for consideration by the authors:
p. 4, last para, lines 1-2: "we next visualized the entire reaction process by soaking I-PpoI crystals in buffer....". This is a little over-stated. The structures being observed are not reaction intermediates. They are mixtures of substrates and products in the enzyme-bound state. The progress of the reaction is limited by the progress of soaking of the metal ion. Crystallography is just been used as a tool to monitor the reaction (and provide structural information about the product). It would be more accurate to say that "we next monitored the reaction progress by soaking...."
p. 5, beginning of the section. The authors on one hand emphasized the quantitative correlation between Mg ion density and the product density. On the other hand, they raised the uncertainty in the quantitation of Mg2+ density versus Na+ density, thus they repeated the study with Mn2+ which has distinct anomalous signals. This is a very good approach. However, still no metal ion density is shown in the key figure 2A. It will be clearer to show the progress of metal ion density in a figure (in addition to just plots), whether it is Mg or Mn.
Revised version: The authors have properly revised the paper in response to both questions raised in the weakness section. The first issue is an important clarification for others working on similar approaches also. For the second issue, the metal ion density is nicely shown in Fig. S4 now.
The following is the authors’ response to the original reviews.
Public Reviews: Reviewer #1 (Public Review): This study is convincing because they performed time-resolved X-ray crystallography under different pH conditions using active/inactive metal ions and PpoI mutants, as with the activity measurements in solution in conventional enzymatic studies. Although the reaction mechanism is simple and may be a little predictable, the strength of this study is that they were able to validate that PpoI catalyzes DNA hydrolysis through "a single divalent cation" because time-resolved X-ray study often observes transient metal ions which are important for catalysis but are not predictable in previous studies with static structures such as enzyme-substrate analog-metal ion complexes. The discussion of this study is well supported by their data. This study visualized the catalytic process and mutational effects on catalysis, providing new insight into the catalytic mechanism of I-PpoI through a single divalent cation. The authors found that His98, a candidate of proton acceptor in the previous experiments, also affects the Mg2+ binding for catalysis without the direct interaction between His98 and the Mg2+ ion, suggesting that "Without a proper proton acceptor, the metal ion may be prone for dissociation without the reaction proceeding, and thus stable Mg2+ binding was not observed in crystallo without His98". In future, this interesting feature observed in I-PpoI should be investigated by biochemical, structural, and computational analyses using other metal-ion dependent nucleases.
We appreciate the reviewer for the positive assessment as well as all the comments and suggestions.
Reviewer #2 (Public Review): Summary: Most polymerases and nucleases use two or three divalent metal ions in their catalytic functions. The family of His-Me nucleases, however, use only one divalent metal ion, along with a conserved histidine, to catalyze DNA hydrolysis. The mechanism has been studied previously but, according to the authors, it remained unclear. By use of a time resolved X-ray crystallography, this work convincingly demonstrated that only one M2+ ion is involved in the catalysis of the His-Me I-PpoI 19 nuclease, and proposed concerted functions of the metal and the histidine. Strengths: This work performs mechanistic studies, including the number and roles of metal ion, pH dependence, and activation mechanism, all by structural analyses, coupled with some kinetics and mutagenesis. Overall, it is a highly rigorous work. This approach was first developed in Science (2016) for a DNA polymerase, in which Yang Cao was the first author. It has subsequently been applied to just 5 to 10 enzymes by different labs, mainly to clarify two versus three metal ion mechanisms. The present study is the first one to demonstrate a single metal ion mechanism by this approach. Furthermore, on the basis of the quantitative correlation between the fraction of metal ion binding and the formation of product, as well as the pH dependence, and the data from site-specific mutants, the authors concluded that the functions of Mg2+ and His are a concerted process. A detailed mechanism is proposed in Figure 6. Even though there are no major surprises in the results and conclusions, the time-resolved structural approach and the overall quality of the results represent a significant step forward for the Me-His family of nucleases. In addition, since the mechanism is unique among different classes of nucleases and polymerases, the work should be of interest to readers in DNA enzymology, or even mechanistic enzymology in general.
Thank you very much for your comments and suggestions.
Weaknesses: Two relatively minor issues are raised here for consideration: p. 4, last para, lines 1-2: "we next visualized the entire reaction process by soaking I-PpoI crystals in buffer....". This is a little over-stated. The structures being observed are not reaction intermediates. They are mixtures of substrates and products in the enzyme-bound state. The progress of the reaction is limited by the progress of the soaking of the metal ion. Crystallography has just been used as a tool to monitor the reaction (and provide structural information about the product). It would be more accurate to say that "we next monitored the reaction progress by soaking....".
We appreciate the clarification regarding the description of our experimental approach. We agree that our structures do not represent reaction intermediates but rather mixtures of substrate and product states within the enzyme-bound environment. We have revised the text accordingly to more accurately reflect our methodology.
p. 5, the beginning of the section. The authors on one hand emphasized the quantitative correlation between Mg ion density and the product density. On the other hand, they raised the uncertainty in the quantitation of Mg2+ density versus Na+ density, thus they repeated the study with Mn2+ which has distinct anomalous signals. This is a very good approach. However, there is still no metal ion density shown in the key Figure 2A. It will be clearer to show the progress of metal ion density in a figure (in addition to just plots), whether it is Mg or Mn.
Thank you for your insightful comments. We recognize the importance of visualizing metal ion density alongside product density data. To address this, we included in Figure S4 to present Mg2+/Mn2+ and product densities concurrently.
Reviewer #1 (Recommendations For The Authors): (1) Figure 6. I understand that pre-reaction state (left panel) and Metal-binding state (two middle panels) are in equilibrium. But can we state that the Metal-binding state (two middle panels) and the product state (right panel) are in equilibrium and connected by two arrows?
Thank you for your comments. We agree that the DNA hydrolysis reaction process may not be reversible within I-Ppo1 active site. To clarify, we removed the backward arrows between the metal-binding state and product state. In addition, we thank the reviewer for giving a name for the middle state and think it would be better to label the middle state. We added the metal-binding state label in the revised Figure 6 and also added “on the other hand, optimal alignment of a deprotonated water and Mg2+ within the active site, labeled as metal-binding state, leads to irreversible bond breakage (Fig. 6a)” within the text.
(2) The section on DNA hydrolysis assay (Materials and Methods) is not well described. In this section, the authors should summarize the methods for the experiments in Figure 4 AC, Figure 5BC, Figure S3C, Figure S4EF, and Figure S6AB. The authors presented some graphs for the reactions. For clarity, the author should state in the legends which experiments the results are from (in crystallo or in solution). Please check and modify them.
Thank you for the suggestion. We have added four paragraphs to detail the experimental procedures for experiments in these figures. In addition, we have checked all of the figure legends and labeled them as “in crystallo or in solution.” To clarify, we also added “in crystallo” or “solution” in the corresponding panels.
(3) The authors showed the anomalous signals of Mn2+ and Tl+. The authors should mention which wavelength of X-rays was used in the data collections to calculate the anomalous signals.
Thank you for the suggestion. We have included the wavelength of the X-ray in the figure legends that include anomalous maps, which were all determined at an X-ray wavelength of 0.9765 Å.
(4) The full names of "His-Me" and "HNH" are necessary for a wide range of readers.
Thank you for the suggestion. We have included the full nomenclature for His-Me (histidine-metal) nucleases and HNH (histidine-asparagine-histidine) nuclease.
(5) The authors should add the side chain of Arg61 in Figure 1E because it is mentioned in the main text.
Thank you for the suggestion. We have added Arg61 to Figure 1E.
(6) Figure 5D. For clarity, the electron densities should cover the Na+ ion. The same request applies to WatN in Figure S3B.
Thank you for catching this detail. We have added the electron density for the Na+ ion in Figure 5D and WatN in Figure S3B.
(7) At line 269 on page 8, what is "previous H98A I-PpoI structure with Mn2+"? Is the structure 1CYQ? If so, it is a complex with Mg2+.
Thank you for catching this detail. We have edited the text to “previous H98A I-PpoI structure with Mg2+.”
(8) At line 294 on page 9, "and substrate alignment or rotation in MutT (66)." I think "alignment of the substrate and nucleophilic water" is preferred rather than "substrate alignment or rotation".
Thank you for the suggestion. We have edited the text to “alignment of the substrate and nucleophilic water.”
(9) At line 305 on page 9, "Second, (58, 69-71) single metal ion binding is strictly correlated with product formation in all conditions, at different pH and with different mutants (Figure 3a and Supplementary Figure 4a-c) (58)". The references should be cited in the correct positions.
Thank you for catching this typo. We have removed the references.
(10) At line 347 on page 10, "Grown in a buffer that contained (50 g/L glucose, 200 g/L α-lactose, 10% glycerol) for 24 hrs." Is this sentence correct?
Thank you for catching this detail. We have corrected the sentence.
(11) At line 395 on page 11, "The His98Ala I-PpoI crystals of first transferred and incubated in a pre-reaction buffer containing 0.1M MES (pH 6.0), 0.2 M NaCl, 1 mM MgCl2 or MnCl2, and 20% (w/v) PEG3350 for 30 min." In the experiments using this mutant, does a pre-reaction buffer contain MgCl2 or MnCl2?
Thank you for bringing this to our attention. We have performed two sets of experiments: (1) metal ion soaking in 1 mM Mn2+, which is performed similarly as WT and does not have Mn2+ in the pre-reaction buffer; (2) imidazole soaking, 1 mM Mn2+ was included in the pre-reaction buffer. We reasoned that the Mn2+ will not bind or promote reaction with His98Ala I-PpoI, but pre-incubation may help populate Mn2+ within the lattice for better imidazole binding. However, neither Mn2+ nor imidazole were observed. We have added experimental details for both experiments with His98Ala I-PpoI.
(12) In the figure legends of Figure 1, is the Fo-Fc omit map shown in yellow not in green? Please remove (F) in the legends.
We have changed the Fo-Fc map to be shown in violet. We have also removed (f) from the figure legends.
(13) I found descriptions of "MgCl". Please modify them to "MgCl2".
Thank you for catching these details. We have modified all “MgCl” to “MgCl2.”
(14) References 72 and 73 are duplicated.
We have removed the duplicated reference.
Reviewer #2 (Recommendations For The Authors): p. 9, first paragraph, last three lines: "Thus, we suspect that the metal ion may play a crucial role in the chemistry step to stabilize the transition state and reduce the electronegative buildup of DNA, similar to the third metal ion in DNA polymerases and RNaseH." This point is significant but the statement seems a little uncertain. You are saying that the single metal plays the role of two metals in polymerase, in both the ground state and the transition state. I believe the sentence can be stronger and more explicit.
Thank you for raising this point. We suspect the single metal ion in I-PpoI is different from the A-site or B-site metal ion in DNA polymerases and RNaseH, but similar to the third metal ion in DNA polymerases and nucleases. As we stated in the text,
(1) the metal ion in I-PpoI is not required for substrate alignment. The water molecule and substrate can be observed in place even in the presence of the metal ion. In contrast, the A-site or B-site metal ion in DNA polymerases and RNaseH are required for aligning the substrates.
(2) Moreover, the appearance of the metal ion is strictly correlated with product formation, similar as the third metal ion in DNA polymerase and RNaseH.
To emphasize our point, we have revised the sentence as
“Thus, similar to the third metal ion in DNA polymerases and RNaseH, the metal ion in I-PpoI is not required for substrate alignment but is essential for catalysis. We suspect that the single metal ion helps stabilize the transition state and reduce the electronegative buildup of DNA, thereby promoting DNA hydrolysis.”
Minor typos: p. 2, line 4 from bottom: due to the relatively low resolution...
Thank you for catching this. We have edited the text to “due to the relatively low resolution.”
Figure 4F: What is represented by the pink color?
The structures are color-coded as 320 s at pH 6 (violet), 160 s at pH 7 (yellow), and 20 s at pH 8 (green). We have included the color information in figure legend and make the labeling clearer in the panel.
p. 9, first paragraph, last line: ...similar to the third...
Thank you for catching this. We have edited the text.
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BMC Medical Education volume 24 , Article number: 856 ( 2024 ) Cite this article
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Motivational interviewing (MI) is a person-centred approach focused on empowering and motivating individuals for behavioural change. Medical students can utilize MI in patient education to engage with patients’ chronic health ailments and maladaptive behaviours. A current scoping review was conducted to 1) determine the types of MI (conventional, adapted, brief and group MI) education programs in medical schools, delivery modalities and teaching methods used; 2) classify educational outcomes on the basis of Kirkpatrick’s hierarchy; and 3) determine the key elements of MI education via the FRAMES (feedback, responsibility, advice, menu of options, empathy, self-efficacy) model.
This scoping review was conducted via the framework outlined by Arksey and O’Malley. Two online databases, CINAHL and MEDLINE Complete, were searched to identify MI interventions in medical education. Further articles were selected from bibliography lists and the Google Scholar search engine.
From an initial yield of 2019 articles, 19 articles were included. First, there appears to be a bimodal distribution of most articles published between the two time periods of 2004--2008 and 2019--2023. Second, all the studies included in this review did not use conventional MI but instead utilized a variety of MI adaptation techniques. Third, most studies used face-to-face training in MI, whereas only one study used online delivery. Fourth, most studies have used a variety of interactive experiences to teach MI. Next, all studies reported outcomes at Kirkpatrick’s Level 2, but only 4 studies reported outcomes at Kirkpatrick’s Level 3. According to the FRAMES model, all studies ( n =19; 100%) reported the elements of responsibility and advice. The element that was reported the least was self-efficacy ( n = 12; 63.1%).
Our findings suggest that motivational interviewing can be taught effectively in medical schools via adaptations to MI and a variety of teaching approaches. However, there is a need for further research investigating standardized MI training across medical schools, the adequate dose for training in MI and the implementation of reflective practices. Future studies may benefit from exploring and better understanding the relationship between MI and self-efficacy in their MI interventions.
Peer Review reports
Motivational interviewing (MI) is a person-centred approach that focuses on empowering and motivating individuals for behavioural change [ 1 ]. Undoubtedly, the empathetic approach of MI in clinical settings fosters a supportive environment that encourages discussion of the benefits of enhanced self-care [ 2 ]. In this context, MI practitioners utilize a set of essential skills encapsulated by the acronym “OARS”, which stands for O = open-ended questions, A = affirmations, R = reflections and S = summaries to promote active listening [ 3 ]. MI was developed primarily for the treatment of addiction disorders but has since progressed to include other physical and mental ailments as well [ 4 ]. In a study on MI interventions in alcoholism, Miller & Sanchez [ 68 ] identified six common motivational elements that should be covered, represented by the acronym “FRAMES”, where F = feedback (e.g., personalized feedback on the impacts of alcoholism on the client’s own experiences, as opposed to providing generic information); R = responsibility (e.g., empowering clients to make their own choices and take responsibility for their change process); A = advice (e.g., effectively given in a nondirective and noncoercive manner); M = menu (e.g., offering a variety of choices on transition methods and plans); E = empathy (e.g., rendering empathic, reassuring and reflective listening); and S = self-efficacy (e.g., supporting clients to succeed in a specified goal). This review used the FRAMES model to determine the key elements of MI education. FRAMES was a predecessor to MI and was initially designed to address drinking problems [ 5 ]; however, it is also used in other health issues, such as decreasing stroke risk [ 6 ], substance use screening and brief intervention [ 7 ]. The FRAMES model offers a structure that can be used to improve the delivery of MI by ensuring that key elements of MI are present in educational interventions.
Frey et al. [ 8 ] developed mechanisms of the motivational interviewing (MMI) framework and described the mechanisms of fidelity of practice in MI, including a technical component, a relational component and MI-inconsistent practices [ 8 ]. The technical component consists of the interviewer’s ability to evaluate the participant’s language relating to a specific behaviour change target and then build a conversation that evokes change talk. The relational component includes respect for the participant’s self-determination, appropriate empathy, and equal partnership. Non-MI consistent behaviours include confrontation, offering unsolicited advice, and persuasion. Additionally, it is important to identify and understand the mechanisms of change so that MI users and researchers can focus on these mechanisms during training, which can lead to improved outcomes and fidelity [ 8 ].
MI can be categorized into four types: conventional, adaptive, brief, and group. Conventional MI is an evidence-based approach and directive form of interviewing developed by Miller & Rollnick [ 9 ]. Throughout the course of MI, four important tasks occur: engaging (building mutual relationships), focusing (setting goals), evoking (developing clients’ motivations for change) and planning (negotiating change) [ 9 ]. In this review, the term conventional MI is defined as an approach that utilizes MI-consistent tasks and behaviours in multiple sessions that target an identified population of clients.
Adapted MI consists of culturally sensitive MI and digitally supported interventions that can be used as adjunct interventions to the primary behavioural program [ 10 ]. This review defines the term adapted MI to include any adaptations made to adapt MI culturally to the setting or delivered by technology through various types of technologies and content (e.g., computers, smartphones, applications, videos and audio). Additionally, it also includes adaptations made to structured curricula, such as using role plays or real patient interactions to facilitate the learning of MI.
Brief MI is a type of MI with varying lengths, ranging from 5--90 minutes in duration, emphasizing the lack of an accepted definition of brief MI [ 10 ]. This review defines the term brief MI as an MI that provides brief consultations centred on typically fewer sessions (e.g., 1--2 sessions) than conventional MI (e.g., 3--4 sessions or more).
Group MI can be defined as groups of clients that apply the MI spirit, processes and methods to increase motivation for change and promote beneficial collaboration among participants and practitioners in a shared location to encourage change [ 11 ]. This review defines the term group MI as MI that is adapted for group format and is MI consistent (e.g., applying MI principles, spirit and techniques in its delivery).
Additionally, MI can be used in patient education to help patients better handle their chronic health conditions and maladaptive behaviours. Therefore, behavioural change is vital in the recovery course of different mental and physical disorders, as a change to a healthier lifestyle has been shown to result in a significant decrease in chronic disease risk [ 12 ]. More than 120 studies have demonstrated the efficacy of MI in addressing a wide range of problematic behaviours, such as substance abuse and risky behaviour, as well as promoting healthy behaviours [ 13 ]. There is specific evidence regarding the effectiveness of MI across different health behaviours (substance abuse, risky behaviours and promoting health behaviours), according to the types of MI: conventional, adaptive, brief and group. For conventional MI, research has shown effectiveness in treating substance abuse [ 14 ], reducing risky behaviours in human immunodeficiency virus (HIV)-positive men [ 15 ] and promoting physical activity in older adults [ 16 ]. Adaptive MI has demonstrated its effectiveness in reducing alcohol problems in women [ 17 ], reducing risky sexual behaviours and psychological symptoms in HIV-positive older adults [ 18 ] and promoting self-management to reduce BMI and improve lifestyle adherence with a computer assistant [ 19 ]. Brief MI has been effective in reduction in alcohol misuse in college students with attention deficit hyperactivity disorder (ADHD) [ 20 ] and improvement in the engagement of physical activity in patients with low physical activity levels [ 21 ]. Research has revealed that group MI is effective in treating drug use among women [ 22 ], reducing risky sexual behaviour among adolescents [ 23 ] and improving self-efficacy and oral health behaviours among pregnant women [ 24 ].
Unhealthy lifestyle-linked behaviours characterize common preventable risk factors that lead to the majority of noncommunicable diseases and their associated mortality and morbidity [ 25 ]. MI provides an approach for healthcare providers to assist patients in investigating and resolving their ambivalence toward changing unhealthy lifestyle behaviour [ 27 ]. Studies have reported the effectiveness of teaching MI to medical students [ 4 , 26 , 28 , 29 , 30 ]. Therefore, considering the prevalence and widespread application of MI in health care settings, this underscores the importance of MI being taught in the initial stages of medical education.
In a recent systematic review, Kaltman and Tankersley [ 31 ] reviewed MI curricula in undergraduate medical education (UME) and revealed important findings. Their research findings suggest that generally being involved in an MI curriculum can be linked to enhanced MI-related knowledge and skills in the short term. Additionally, they noted that 1) the MI curricula were heterogeneous in nature; 2) the curricula were different in terms of timing, duration and number of sessions; 3) the curricula employed in studies were multiple pedagogies; and 4) the quality of the evaluations and research evidence varied. However, this review by Kaltman and Tankersley [ 31 ] was limited to reporting only on MI-specific outcomes such as knowledge, skills, attitudes towards, and self-efficacy in implementing MI. Kaltman and Tankersley [ 31 ] systematic review did not stratify and explore in detail studies on the types of MI (conventional, adaptive, brief, or group). Furthermore, the systematic review did not investigate the key elements of MI education as described by the FRAMES model. The scoping review aimed to bridge the knowledge gap on types of MI (conventional, adapted, brief, group MI) and key elements of MI education covered via the FRAMES model. Specifically, the objectives of this study were to 1) determine the types of MI education programs in medical schools, the delivery modalities, and the teaching methods used; 2) classify educational outcomes on the basis of Kirkpatrick’s hierarchy [ 32 ]; and 3) determine the key elements of MI education covered via the FRAMES model.
This study adopted the methodological 5-step framework of Arksey and O’Malley for this scoping review. The five steps are as follows: 1) define our research objectives; 2) identify relevant studies; 3) identify studies based on our selection criteria; 4) chart and analyse the data; and 5) collate, summarize, and disseminate the results.
Relevant peer-reviewed articles on MI studies conducted in medical education settings, published in academic journals only, in the English language, with no time limit imposed on the publication period, were identified. Studies involving nonmedical students as well as grey literature, such as conference proceedings, technical reports, videos, and informal communications, were excluded. Studies in languages other than English were also excluded. The search strategy was guided by the methodology of Aromataris and Riitano [ 33 ]. The Boolean operators and keywords used in this search strategy were ("medical education" OR "medical teaching*" OR "medical graduate*" OR "medical postgraduate*” OR “medical student*”) AND ("motivational interview*" OR "motivational enhanc*" OR "motivational chang*" OR "motivational behavior”) AND ("psycholog*" OR "health*"). The search utilized databases from the Medical Literature Analysis and Retrieval System Online (MEDLINE Complete) and Cumulative Index of Nursing and Allied Health Literature (CINAHL Complete) databases via the EBSCOHost database search query, covering all study designs (i.e., quantitative, qualitative, and mixed studies). The protocol was developed a priori before the search process was conducted, including establishing the objectives and eligibility criteria for determining the studies selected. The reference lists of the selected studies were further checked for additional sources, including traditional and systematic reviews. Articles that met the eligibility criteria were selected through a consensus among the authors and were charted according to the Preferred Reporting Items for Systematic reviews and Meta-analysis extension for Scoping Reviews (PRISMA-ScR) guidelines [ 34 ]. The first author conducted the searches and screened the articles using the search strategy and the inclusion and exclusion criteria stated above. This process resulted in the identification of 59 articles. The decision process resulted in 19 studies for inclusion in this review based on the inclusion and exclusion criteria. The data were extracted and charted by the first author. Notably, the following data were extracted: 1) the study characteristics of the identified articles (publication year, country of origin, type of MI, and medical student phase) and 2) a detailed description of the key findings of the articles (i.e., author, year, objectives, participants, delivery, duration, teaching methods, assessments, and educational outcomes based on Kirkpatrick’s hierarchy). Proforma was developed by all the authors and used to extract and chart the data. The study characteristics are then charted in Table 1 , and detailed descriptions of the key findings of the articles are charted in Table 2 . The other authors assisted in identifying specific data elements to be charted onto Tables 1 and 2 . All the authors contributed to analysing the charted data to ensure the consistency and accuracy of the analysis. The outcomes of educational intervention were classified under the four levels of Kirkpatrick’s hierarchy. Studies classified as Level 3 consists of simulations and observations of behaviours in activities (e.g., roleplay, standardized patients, real patients) after a learning activity such as a workshop. Although Level 3 is usually linked to students applying what they have acquired in training to job settings, our classification extends to controlled settings simulating real-life applications. The most recent search of MEDLINE Complete, CINAHL Complete and Google Scholar was carried out in October 2023.
From an initial pool of 2,019 articles, after removing duplicates and screening for relevance, 19 articles were included in this review. The detailed selection process is illustrated in the PRISMA flow diagram in Fig. 1 .
Prism flow diagram
The study characteristics, country of origin, and phase of study are presented in Table 1 . The detailed descriptions of the key findings of these articles (i.e., author, year, objectives, participants, delivery, duration, teaching methods, assessments, and educational outcomes based on Kirkpatrick’s hierarchy) are provided in Table 2 . Most of the studies were published between 2004–2008 and 2019–2023, with each period accounting for 31.5% of the total articles. The majority of MI studies originated from the US (57.8%).
With respect to the first research objective, none of the 19 studies in this scoping review conducted conventional MI. Rather, most studies in this scoping review used adapted MI ( n =8; 42.1%) [ 4 , 36 , 38 , 42 , 44 , 46 , 47 , 49 ], followed by group MI ( n =7; 36.8%) [ 26 , 29 , 35 , 40 , 45 , 48 , 39 ] and brief MI ( n =4; 21%) [ 37 , 41 , 43 , 50 ].
Adapted motivational interviewing was utilized in 8 studies. This approach includes any adaptations utilized to adjust MI culturally to the situation or facilitated by technology via different types of content and technologies (e.g., computers, smartphones, applications, videos and audio). Additionally, it also includes adaptations made to structured curricula, such as using role plays via standardized patients or real patient interactions to facilitate the learning of MI. Adapted MI was reported in 8 studies. Specifically, 5 studies [ 36 , 38 , 42 , 44 , 47 ] adapted their curricula to teach MI via role playing standardized patients or real patients. Additionally, 3 studies [ 4 , 46 , 49 ] utilized technological adaptations and blended learning (face-to-face and online) to teach motivational interviewing.
In group MI, this approach consists of MI that is adapted for group format and is MI consistent (e.g., applying MI principles, spirit and techniques in its delivery). Group MI was carried out in 7 studies. Two studies [ 26 , 45 ] used training workshops to teach and practice MI in smaller groups. The remaining 5 studies [ 29 , 35 , 39 , 40 , 48 ] used a small group format to teach MI skills consisting of lectures, roleplay, a case-based curriculum and demonstrations.
Brief MI provides brief consultations centred on typically shorter number sessions (e.g., 1--2 sessions) than conventional MI (e.g., 3--4 sessions or more). A brief MI was conducted in 4 studies. Two studies [ 41 , 51 ] delivered a single session of MI training within two hours. Another study [ 50 ] conducted four (10–15 minute) sessions teaching MI, with a total of less than 1 hour of training. Opheim et al. [ 43 ] conducted a four-hour workshop on MI, which is a relatively brief training intervention.
More than half of the studies focused on clinical medical students ( n =10; 52.6%) [ 4 , 35 , 37 , 38 , 41 , 42 , 43 , 45 , 46 , 49 ], and the least studied was the combination of preclinical and clinical students ( n =2; 10.5%) [ 40 , 47 ]. There was a diverse number of participants, ranging from 17 to 339 students. The median number of participants in these studies was 93. The most common delivery mode identified was face-to-face learning ( n =15; 78.9%) [ 26 , 29 , 35 , 36 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 47 , 48 , 51 ], followed by blended learning ( n =3; 15.7%) [ 4 , 46 , 49 ], and the least common delivery mode was online learning ( n =1, 5.2%) [ 50 ]. The duration of intervention for brief MI ( n =4; 21.0%) [ 37 , 41 , 43 , 50 ] ranged from 10 minutes to 2 hours per session. The duration of adapted MI ( n =8; 42.1%) [ 4 , 36 , 38 , 42 , 44 , 46 , 47 , 49 ] and group MI ( n =7; 36.8%) [ 26 , 29 , 35 , 40 , 39 , 45 , 48 ] ranged from 3 hours to 12 hours. The teaching methods include workshops, lectures, videos, role plays, demonstrations, interviews, interactive exercises, small and large group activities, simulated patients, and online forums.
With respect to the second research objective (i.e., classifying educational outcomes on the basis of Kirkpatrick’s hierarchy [ 32 ]), all 19 studies [ 4 , 26 , 29 , 35 , 36 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 ] were categorized at Kirkpatrick’s Level 2 (knowledge/skills/attitudes). This is followed by 16 out of 19 studies [ 4 , 26 , 29 , 35 , 36 , 39 , 40 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 ] categorized at Kirkpatrick’s Level 1. Only 4 out of 19 studies [ 35 , 38 , 41 , 47 ] are categorized at Kirkpatrick’s Level 3 (Behaviour). One of the studies [ 38 ] compared the effectiveness of standardized patients versus role plays from colleagues and reported that both were equally effective for teaching basic MI skills among medical students. The students were evaluated in a simulated environment and demonstrated their MI skills in terms of student roleplay or standardized patients. The study reported that standardized patient role play is as effective as student role play in teaching basic MI skills. The sessions focused on demonstrating skills in a simulated setting, suggesting that the student’s behaviour (i.e., adherence to MI skills) was evaluated and improved via the educational intervention. In another study, Bell et al. [ 35 ] investigated the use of a curriculum to teach medical students the principles of MI to increase their knowledge, skills and confidence in counselling patients with the aim of health behaviour change. The research indicated that video-recorded interactions between students and patients enabled students to effectively apply MI skills to real-life patients. None of the studies included reported outcomes at Level 4 (results).
With respect to the third research objective, all 6 elements in the FRAMES model were covered in 9 out of 19 studies [ 4 , 29 , 35 , 36 , 39 , 40 , 44 , 45 , 51 ], 5 elements were identified in another 4 studies [ 26 , 41 , 48 , 49 ], and 4 elements were identified in 4 studies [ 42 , 43 , 46 , 47 ]. The most reported element in all 19 studies was responsibility and advice ( n =19; 100%), and the least reported element was self-efficacy in only 12 studies ( n =12; 63.1%) [ 4 , 29 , 35 , 36 , 39 , 40 , 41 , 44 , 45 , 46 , 48 , 51 ]. Figure 2 shows additional details on the important elements present in the MI interventions.
Important elements of MI interventions ( n = 19) identified as “reported” via the FRAMES model
The primary assessment method used across the studies was the use of pre- and posttest surveys, which are used to measure knowledge ( n =10, 52.6%), skills ( n =5, 26.3%) and attitudes ( n =3, 15.8%) pertaining to MI. Moreover, the specific instruments employed for focused assessments were (1) MITI to measure fidelity of MI in 5 out of 19 studies ( n =5, 26.3%), (2) Video Assessment of Simulated Encounters (VASE-R) to measure MI skills in 2 out of 19 ( n =2, 10.5%) (3) Behaviour Change Counselling Index (BECCI) to measure practitioner’s skill and competence in delivering effective MI in 2 studies out of 19 ( n =2, 10.5%), (4) Objective Structured Clinical Examination (OSCE) to measure clinical competence in 2 studies out of 19 ( n =2, 10.5%), (5) Motivational Interviewing Knowledge and Attitudes Test (MIKAT) to measure the practitioner’s knowledge and attitude pertaining to MI in 1 study out of 19 ( n =1, 5.2%), (6) Motivational interviewing skill code (MISC) to measure adherence to MI in 1 study out of 19 ( n =1, 5.2%), (7) the Calgary-Cambridge Observation Guide (C-CG) to measure communication skills between practitioners and patients was used in 1 study out of 19 ( n =1, 5.2%), (8) Motivational interviewing confidence scale (MICS) to measure confidence in health behaviour change dialogues in 1 study out of 19 ( n =1, 5.2%) and (8) the Jefferson Scale of Physician Empathy (JSPE) to measure empathy in patient care among health practitioners in 1 study out of 19 ( n =1, 5.2%).
Our scoping review sheds light on the current trends and key findings to determine the types of MI education programs in medical schools, the delivery modalities and teaching methods used, classify educational outcomes on based on Kirkpatrick’s hierarchy [ 32 ] and determine the key elements of MI education covered via the FRAMES model. First, there appears to be a bimodal distribution of most articles published between the two time periods of 2004--2008 and 2019--2023. Second, all the studies included in this review did not use conventional MI but instead utilized a variety of MI adaptation techniques. Third, most studies used face-to-face training in MI, whereas only one study used online delivery. Fourth, most studies have used a variety of interactive experiences to teach MI. Next, all studies reported outcomes at Kirkpatrick’s Level 2, but only 4 studies reported outcomes at Kirkpatrick’s Level 3. Finally, the most covered elements of MI training in these studies were responsibility and advice ( n = 19; 100%), and the least covered element in MI training was self-efficacy ( n = 12; 63.1%) [ 4 , 29 , 35 , 36 , 39 , 40 , 41 , 44 , 45 , 46 , 48 , 51 ]. This review expands on the evidence of MI interventions among medical schools. The results of our findings generally suggest that MI can be effectively taught in medical schools. Furthermore, we have provided several recommendations for further research to improve the implementation of MI in medical schools.
There appears to be a bimodal distribution of published articles between the two time periods, i.e., between 2004 and 2008 and between 2019 and 2023. A decline in the number of articles published was observed between 2009 and 2019. This decline could be due to the shift in the applications of MI beyond treating addictive behaviours to include a broad range of other behavioural conditions [ 52 ], such as its expanded applications in school education [ 53 , 54 , 55 ], lifestyle coaching [ 56 , 57 , 58 ], probation and parole [ 59 , 60 ] and digital health care and telemedicine [ 61 , 62 ]. From 2019 onwards, however, there was an increasing trend in the number of published articles on MI training for medical students. This could be attributed to the MI Network of Trainers (MINT) making it mandatory to attend MI training during the COVID-19 pandemic to provide virtual training in 2020 and 2021 [ 52 ], which has facilitated remote participation.
All the studies included in this review did not use conventional MI but utilized a variety of MI adaptation techniques. Most studies [ 4 , 36 , 38 , 42 , 44 , 46 , 47 , 49 ] have used adapted MI to conduct their MI training, possibly because of the need to tailor MI programs to fit medical school curricula. Medical students have been linked to extensive academic responsibilities and clinical rotations [ 63 ], contributing to this adaptation of MI. In fact, the lack of harmonization of training methods among medical schools has led to challenges in understanding the optimal approach to teach MI among medical students [ 31 ]. Furthermore, there is no consensus on the standard dose of training in MI that is adequate or mandatory for learners to acquire sufficient skilfulness in the practice of MI [ 9 ]. Moreover, medical schools have time constraints and limited MI teaching opportunities because of their hectic medical curriculum schedules [ 41 ]. This may lead to a variety of adaptations of MI, as noted in this review. Future research can focus on addressing the lack of harmonization in MI training methods and emphasize building and employing standardized MI training with adequate dosing across medical schools.
In the present review, the delivery modalities used to train medical students in MI varied across the studies. Most studies [ 26 , 29 , 35 , 36 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 47 , 48 , 51 ] have focused on delivering face-to-face training on MI to clinical medical students. This aligns with the current literature, which suggests that MI is a complex communication skill [ 57 ] and is reported to be taught more effectively in face-to-face sessions [ 64 ]. In this review, only one study [ 50 ] used a fully online approach to teach MI to medical students. A systemic study suggested that for an online MI intervention to be effective, it requires significant emphasis on fidelity and training procedures [ 65 ]. In a recent comparative study, Schaper et al. [ 66 ] reported similar effects of training MI among general practitioners in both online and face-to-face training in MI skills and spirit. Future studies could focus on the implementation of online versus face-to-face training for medical students with an emphasis on fidelity and training procedures for MI.
A large proportion of the studies in this review report the use of a variety of teaching approaches (e.g., workshops, role-play, standardized patients, and small and large group sessions) to teach MI. This aligns with Kolb’s experiential learning cycle [ 67 ], where the process of learning occurs when knowledge is formed via the transformation of experience. This model is guided by four phases of the learning process: concrete experience (having an experience), reflective observation (reflecting on an experience), abstract conceptualization (learning from the experience), and active experimentation (experimenting what you have learned). Medical students who are given the opportunity to engage in Kolb’s learning cycle [ 67 ] via interactive activities, reflection and simulated or real-life settings are likely to develop good MI skills. Future research should underpin educational theories into MI training by implementing structured reflective exercises in MI education.
Our review shows that all studies reported outcomes at Kirkpatrick’s Level 2, suggesting that medical students have acquired the intended knowledge, skills, and attitudes. There are only 4 studies that reported outcomes at Kirkpatrick’s Level 3, which evaluates the degree to which the students apply their learning to simulated or real-world settings. The first 3 studies [ 38 , 41 , 47 ] showed their improvement in behaviour by showing their learned skills in realistic settings, which included observing students’ behaviour in standardized patients or real patients. The last study [ 35 ] revealed improvements in the MI skills of real patients in diverse settings, such as traditional health behaviour interventions, such as alcohol, tobacco and weight loss interventions. Future studies should include longitudinal evaluations of the effectiveness of MI skills.
According to the FRAMES model [ 68 ], all included studies reported the elements of responsibility and advice ( n =19; 100%) in the training of MI. The element responsibility is the shared responsibility of the learner’s growth by the learner and teacher. This could be attributed to the move towards competency-based medical education, which emphasizes shared responsibility among students while incorporating student-centric learning techniques and formative assessment as a vital element of the learning process [ 69 ]. In other words, the high reporting of ‘responsibility’ and ‘advice’ suggest that the present MI training significantly emphasizes medical students taking ownership of their learning and decision-making processes (‘responsibility’). Moreover, from a patient education perspective, empowering patients to take ownership of their health [ 70 ] and effectively guiding patients toward positive behavioural changes through good advice in a nonconfrontational approach is a basic tenet of MI (‘advice’).
The least reported element found in training for MI in our included studies [ 4 , 29 , 35 , 36 , 39 , 40 , 41 , 44 , 45 , 46 , 48 , 51 ] was self-efficacy. This may be due to MI training focusing less on self-efficacy and instead emphasizing other elements, such as empathy, open-ended questioning and reflective listening. An educational theory that is linked to the element of self-efficacy is social cognitive theory. Social cognitive theory can be defined as a person’s belief in their ability to determine the behaviours required to reach their desired goals and their perceptions of their ability and skills to manage their environment [ 71 , 72 ]. Continued research into integrating social cognitive theory into MI training could assist practitioners in comprehending the role and importance of self-efficacy in behaviour change and reflective practice. The lower reporting of ‘self-efficacy’ might also indicate a potential gap in MI training. Self-efficacy is essential because it relates to the practitioner’s confidence in their ability to effectively implement MI techniques and facilitate behaviour change in patients. Addressing this gap in future research could lead to more competent and confident practitioners who are better equipped to address challenging patient interactions and support positive health outcomes. Future studies can also utilize FRAMES to guide research design and interventions and investigate which aspects of FRAMES in the training of MI are most effective within the limited time frame of medical curricula.
This scoping review is subject to several limitations. We included only English-language studies in which medical students were the target participants. We did not include articles that are categorized as grey literature or other forms of nonpeer review articles, which might have resulted in biased outcomes. Most of the studies focused on evaluating learner knowledge and skills in MI, which might have limited the practical applications of MI to real patients. The first author conducted the search and screening of the articles. This may lead to selection bias and reduce the reliability of the study selection process. The protocol for this review was developed before the search was initiated but was not registered or published online, which increases the risk of selective reporting. The database search was limited to MEDLINE Complete and CINAHL Complete, which were accessed via EBSCOhost and the search engine Google Scholar. Although a comprehensive search was conducted, other databases that were relevant to the review, such as the PsycINFO and ERIC databases, were not included, potentially resulting in missing relevant articles. Kirkpatrick’s hierarchy was utilized to assess educational outcomes in this review. This approach may neglect other core aspects of educational interventions. Furthermore, although we have extensively searched various countries, most of the studies reported are from the USA ( n =11; 57.8%) or Germany ( n =4; 21.0%). A lack of diversity among studies in other regions may lead to biased outcomes.
Based on our review, the findings suggest that motivational interviewing can be taught effectively in medical schools via adaptations of MI and a variety of teaching approaches. However, there is a need for further research investigating standardized MI training across medical schools, the adequate dose for training in MI and the implementation of reflective practices that are supported by educational learning theories. Furthermore, longitudinal studies can assess the effectiveness of MI. Future studies may benefit from exploring and better understanding the relationship between MI and self-efficacy in their MI interventions. The FRAMES model can be used to guide research and explore which aspects of FRAMES are optimally delivered within the limited time frame of medical curricula.
All data generated or analysed during this study are included in this published article.
Attention-deficit/hyperactivity disorder
Behaviour Change Counselling Index
Brief motivational interviewing
Course Experience Questionnaire
Calgary-Cambridge Observation Guide
Cumulative Index of Nursing and Allied Health Literature
Feedback, Responsibility, Advice, Menu of Options, Empathy, Self-Efficacy
Human immunodeficiency virus
Helpful response questionnaire
Jefferson Scale of Physician Empathy
Large Group Activities
Learning Outcomes Questionnaire
Medical Literature Analysis and Retrieval System Online
Motivational Interviewing Confidence Scale
Motivational Interviewing Knowledge and Attitudes Test
Motivational interviewing network of trainers
Motivational interviewing skill code
Motivational interviewing treatment integrity
Mechanisms of Motivational Interview
O = open-ended questions, A = affirmations, R = reflections, and S = summaries to promote active listening
Objective Structured Clinical Examination
Preferred Reporting Items for Systematic reviews and Meta-analysis extension for Scoping Reviews guidelines
Small Group Activities
Simulated Patient
Tabacco Intervention Basic Skills
Theory of Planned Behaviour
Video Assessment of the Simulated Encounter
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Leonard Yik Chuan Lei, Keng Sheng Chew, Chee Shee Chai & Yoke Yong Chen
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LLYC, the first author, made significant contributions to developing the idea, the searches, conducting analysis and was responsible for drafting the manuscript. KSC and CYY contributed significantly to the conceptualization, alignment and reviewing of the manuscript. KSC and CYY and CCS participated in the analysis and writing of the manuscript. All authors have read and approved the final manuscript.
Correspondence to Leonard Yik Chuan Lei .
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Different professionals working in healthcare organizations (e.g., physicians, veterinarians, pharmacists, biologists, engineers, etc.) must be able to properly manage scarce resources to meet increasingly complex needs and demands. Due to the lack of specific courses in curricular university education, particularly in the field of medicine, management training programs have become an essential element in preparing health professionals to cope with global challenges. This study aims to examine factors influencing the effectiveness of management training programs and their outcomes in healthcare settings, at middle-management level, in general and by different groups of participants: physicians and non-physicians, participants with or without management positions.
A survey was used for gathering information from a purposive sample of professionals in the healthcare field attending management training programs in Italy. Factor analysis, a set of ordinal logistic regressions and an unpaired two-sample t-test were used for data elaboration.
The findings show the importance of diversity of pedagogical approaches and tools and debate, and class homogeneity, as effectiveness factors. Lower competencies held before the training programs and problems of dialogue and discussion during the course are conducive to innovative practice introduction. Interpersonal and career outcomes are greater for those holding management positions.
The study reveals four profiles of participants with different gaps and needs. Training programs should be tailored based on participants’ profiles, in terms of pedagogical approaches and tools, and preserve class homogeneity in terms of professional backgrounds and management levels to facilitate constructive dialogue and solution finding approach.
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Several healthcare systems worldwide have identified management training as a precondition for developing appropriate strategies to address global challenges such as, on one hand, poor health service outcomes in front of increased health expenditure, particularly for pharmaceuticals, personnel shortages and low productivity, and on the other hand in terms of unbalanced quality and equal access to healthcare across the population [ 1 ]. The sustainability of health systems itself seems to be associated with the presence of leaders, at all levels of health organizations, who are able to correctly manage scarce resources to meet increasingly complex health needs and demands, at the same time motivating health personnel under an increasing amount of stress and steering their behaviors towards the system’s goals, in order to drive the transition towards more decentralized, interorganizational and patient-centered care models [ 2 ].
Recently, professional training as an activity aimed at increasing learning of new capabilities (reskilling) and improving existing ones (upskilling) during the lifetime of individuals (lifelong learning) has been identified by the European Commission as one of the seven flagship programs to be developed in the National Recovery and Resilience Plans (NRRP) to support the achievement of European Union’s goals, such as green and digital transitions, innovation, economic and social inclusion and occupation [ 3 ]. As a consequence, many member states have implemented training programs to face current and future challenges in health, which often represents a core mission in their NRRPs.
The increased importance of developing management training programs is also related to the rigidity and focalization of university degree courses in medicine, which do not provide physicians with the basic tools for fulfilling managerial roles [ 4 ]. Furthermore, taking on these roles does not automatically mean filling existing gaps in management capabilities and skills [ 5 ]. Several studies have demonstrated that, in the health setting, management competencies are influenced by positions and management levels as well as by organization and system’s features [ 6 , 7 ]. Hence, training programs aimed at increasing management competencies cannot be developed without considering these differences.
To date, few studies have focused on investigating management training programs in healthcare [ 8 ]. In particular, much more investigation is required on methods, contents, processes and challenges determining the effectiveness of training programs addressed to health managers by taking into account different environments, positions and management levels [ 1 ]. A gap also exists in the assessment of management training programs’ outcomes [ 9 ]. This study aims to examine factors influencing the effectiveness and outcomes of management training, at the middle-management level, in healthcare. It intends to answer the following research questions: which factors influence the management training process? Which relationships exist between management competencies held before the program, factors of effectiveness, critical issues encountered, and results achieved or prefigured at the end of the program? Are there differences, in terms of factors of effectiveness, challenges and outcomes, between the following groups of management training programs’ participants: physicians and non-physicians, participants with or without management positions?
Currently, there is a wide debate about the added value of management to health organizations [ 10 ] and thus about the importance of spreading management competencies within health organizations to improve their performance. Through a systematic review, Lega et al. [ 11 ] highlighted four approaches to examine the impact of management on healthcare performance, focusing on management practices, managers’ characteristics, engagement of professionals in performance management and organizational features and management styles.
Although findings have not always been univocal, several studies suggest a positive relationship between management competencies and practices and outcomes in healthcare organizations, both from a clinical and financial point of view [ 12 ]. Among others, Vainieri et al. [ 13 ] found, in the Italian setting, a positive association between top management’s competencies and organizational performance, assessed through a multidimensional perspective. This study also reveals the mediating effect of information sharing, in terms of strategy, results and organization structure, in the relationship between managerial competencies and performance.
The key role of management competencies clearly emerges for health executives, who have to turn system policies into a vision, and then articulate it into effective strategies and actions within their organizations to steer and engage professionals [ 14 , 15 , 16 , 17 , 18 , 19 ]. However, health systems are increasingly complex and continually changing across contexts and health service levels. This means the role of health executives is evolving as well and identifying the capacities they need to address current and emerging issues becomes more difficult. For instance, a literature review conducted by Figueroa et al. [ 20 ] sheds light on priorities and challenges for health leadership at three structural levels: macro context (international and national), meso context (organizations) and micro context (individual healthcare managers).
Doctor-managers are requested to carry both clinical tasks and tasks related to budgeting, goal setting and performance evaluation. As a consequence, a growing stream of research has speculated whether managers with a clinical background actually affect healthcare performance outcomes, but studies have produced inconclusive findings. In relation to this topic, Sarto and Veronesi [ 21 ] carried out a literature review showing a generally positive impact of clinical leadership on different types of outcome measures, with only a few studies reporting negative impacts on financial and social performance. Morandi et al. [ 22 ] focused on doctor-managers who have become middle managers and investigated the potential bias in performance appraisal due to the mismatch between self-reported and official performance data. At the individual level, the role played by managerial behavior, training, engagement, and perceived organizational support was analyzed. Among others indications they suggested that training programs should be revised to reduce bias in performance appraisal. Tasi et al. [ 23 ] conducted a cross-sectional analysis of the 115 largest U.S. hospitals, divided into physician-led and non-physician-led, which revealed that physician-led hospital systems have higher quality ratings across all specialities and more inpatient days per hospital bed than non-physician-led hospitals. No differences between the groups were found in total revenue and profit margins. The main implication of their study is that hospital systems may benefit from the presence of physician leadership to improve the quality and efficiency of care delivered to patients as long as education and training are able to adequately prepare them. The main issue, as also observed by others [ 4 , 24 ], is that university education in medicine still includes little focus on aspects such as collaborative management, communication and coordination, and leadership skills. Such a circumstance motivates the call for further training. Regarding the implementation of training programs, Liang et al. [ 1 ] have recently shown how it is hindered, among others, by a lack of sufficient knowledge about needed competencies and existing gaps. Their analysis, which focuses on senior managers from three categories in Chinese hospitals, shows that before commencing the programs senior managers had not acquired adequate management competencies either through formal or informal training. It is worth noticing that significant differences exist between hospital categories and management levels. For this reason, they recommend using a systemic approach to design training programs, which considers different hospital types, management levels and positions. Yarbrough et al. [ 6 ] examined how competence training worked in healthcare organizations and the competencies needed for leaders at different points of their careers at various organizational levels. They carried out a cross-sectional survey of 492 US hospital executives, whose most significant result was that competence training is effective in healthcare organizations.
Walston and Khaliq [ 25 ], from a survey of 2,001 hospital CEOs across the US concluded that the greatest contribution of continuing education is to keep CEOs updated on technological and market changes that impact their current job responsibilities. Conversely, it does not seem to be valued for career or succession planning. About the methods of continuing education, an increasing use of some internet-based tools was found. Walston et al. [ 26 ] identified the factors affecting continuing education, finding, among others, that CEOs from for-profit and larger hospitals tend to take less continuing education, whereas senior managers' commitment to continuing education is influenced by region, gender, the CEO's personal continuing education hours and the focus on change.
Furthermore, the principles that inspire modern healthcare models, such as dehospitalization, horizontal coordination and patient-centeredness, imply the increased importance of middle managers, within single structures but also along clinical pathways and projects, to create and sustain high performances [ 27 , 28 , 29 ].
Whaley and Gillis [ 8 ] investigated the development of training programs aimed at increasing managerial competencies and leadership of middle managers, both from clinical and nonclinical backgrounds, in the US context. By adopting the top managers’ perspective, they found a widespread difficulty in aligning training needs and program contents. A 360° assessment of the competencies of Australian middle-level health service managers from two public hospitals was then conducted by Liang et al. [ 7 ] to identify managerial competence levels and training and development needs. The assessment found competence gaps and confirmed that managerial strengths and weaknesses varied across management groups from different organizations. In general, several studies have shown that leading at various organizational levels, in healthcare, does not necessarily require the same levels and types of competencies.
Liang et al. [ 30 ] explored the core competencies required for middle to senior-level managers in Victorian public hospitals. By adopting mixed methods, they confirmed six core competencies and provided guidance to the development of the competence-based educational approach for training the current and future management workforce. Liang et al. [ 31 ] then focused on the poorly investigated area of community health services, which are one of the main solutions to reducing the increasing demand for hospital care in general, and, in particular, in the reforms of the Australian health system. Their study advanced the understanding of the key competencies required by senior and mid-level managers for effective and efficient community health service delivery. A following cross-sectional study by AbuDagga et al. [ 32 ] highlighted that some community health services, such as home healthcare and hospice agencies, also need specific cultural competence training to be effective, in terms of reducing health disparities.
Using both qualitative and quantitative methods, Liang et al. [ 33 ] developed a management competence framework. Such a framework was then validated on a sample of 117 senior and middle managers working in two public hospitals and five community services in Victoria, Australia [ 34 ]. Fanelli et al. [ 35 ] used mixed methods to identify the following specific managerial competencies, which healthcare professionals perceive as crucial to improve their performance: quality evaluation based on outcomes, enhancement of professional competencies, programming based on process management, project cost assessment, informal communication style and participatory leadership.
Loh [ 5 ], through a qualitative analysis conducted in Australian hospitals, examined the motivation behind the choice of medically trained managers to undertake postgraduate management training. Interesting results stemming from the analysis include the fact that doctors often move into management positions without first undertaking training, but also that clinical experience alone does not lead to required management competencies. It is also interesting to remark that effective postgraduate management training for doctors requires a combination of theory and practice, and that doctors choose to undertake training mostly to gain credibility.
Ravaghi et al. [ 36 ] conducted a literature review to assess the evidence on the effectiveness of different types of training and educational programs delivered to hospital managers. The analysis identifies a set of aspects that are impacted by training programs. Training programs focus on technical, interpersonal and conceptual skills, and positive effects are mainly reported for technical skills. Numerous challenges are involved in designing and delivering training programs, including lack of time, difficulty in employing competencies in the workplace, also due to position instability, continuous changes in the health system environment, and lack of support by policymakers. One of the more common flaws concerns the fact that managers are mainly trained as individuals, but they work in teams. The implications of the study are that increased investments and large-scale planning are required to develop the knowledge and competencies of hospital managers. Another shortage concerns the outcome measurement of training programs, which is a usually neglected issue in the literature [ 9 ]. It also emerges that the training programs performing best are specific, structured and comprehensive.
Kakemam and Liang [ 2 ] conducted a literature review to shed light on the methods used to assess management competencies, and, thus, professional development needs in healthcare. Their analysis confirms that most studies focus on middle and senior managers and demonstrate great variability in methods and processes of assessment. As a consequence, they elaborate a framework to guide the design and implementation of management competence studies in different contexts and countries.
In the end, the literature has long pointed out that developing and strengthening the competencies and skills of health managers represent a core goal for increasing the efficiency and effectiveness of health systems, and management training is crucial for achieving such a goal [ 37 ]. The reasons can be summarized as follows: university education has scarcely been able to provide physicians and, in general, health operators, with adequate, or at least basic, managerial competencies and skills; over time, professionals have been involved in increasingly complex and rapidly changing working environments, requiring increased management responsibilities as well as new competencies and skills; in many settings, for instance in Italy, delays in the enforcement of law requiring the attendance of specific management training courses to take up a leadership position, hindered the acquisition of new competencies and the improvement of existing ones by those already managing health organizations, structures and services.
For the purposes of this study, management competencies refer to the possession and ability to use skills and tools for service organization and service planning, control and evaluation, evidence-informed decision-making and human resource management in the healthcare field.
The reform of the Italian National Health System (INHS), implemented by Legislative Decree No. 502/1992 and inspired by neo-managerial theories, introduced the role of the general manager and assigned new responsibilities to managers.
However, the inadequate performance achieved in the first years of the application of the reform highlighted the cultural gap that made the normative adoption of managerial approach and tools unproductive on the operational level. Legislation evolved accordingly, and in order to hold management positions, management training became mandatory. Decree-Law No. 583/1996 (converted into Law No. 4/1997) provided that the requirements and criteria for access to the top management level were to be determined. Therefore, Presidential Decree No. 484/1997 determined these requirements and also the requirements and criteria to access the middle-management level of INHS’ healthcare authorities. This regulation also imposed the acquisition of a specific management training certificate, dictated rules concerning the duration, contents, and teaching methods of management training courses issuing this certificate, and indicated the requirements for attendance. Immediately afterwards, Legislative Decree No. 229/1999 amended the discipline of medical management and health professions and promoted continuous training in healthcare. It also regulated management training, which became an essential requirement for the appointments of health directors and directors of complex structures in the healthcare authorities, for the categories of physicians, dentists, veterinarians, pharmacists, biologists, chemists, physicists and psychologists.
The second pillar of the INHS reform was the regionalization of the INHS. Therefore, the Regions had to organize the courses to achieve management training certificates on the basis of specific agreements with the State, which regulated the contents, the methodology, the duration and the procedures for obtaining certification. The State-Regions Conference approved the first interregional agreement on management training in July 2003, whereas the State-Regions Agreement of 16 May 2019 regulated the training courses. The mandatory contents of the management training outlined the skills and behaviors expected from general managers and other top management key players (Health Director, Administrative Director and Social and Health Director), but also for all middle managers.
A survey was used to gather information from a purposive sample of professionals in the healthcare field taking part in management training programs. In particular, a structured questionnaire was submitted to 140 participants enrolled in two management programs organized by an Italian university: a second-level specializing master course and a training program carried out in collaboration with the Region. The programs awarded participants the title needed to be appointed as a director of a ward or administrative unit in a public healthcare organization, and share the same scientific committee, teaching staff, administrative staff and venue. The respondents’ profile is shown in Table 1 .
It is worth pointing out that the teaching staff is characterized by diversity: teachers have different educational and professional backgrounds, are practitioners or academics, and come from different Italian regions.
The questionnaire was submitted and completed in presence and online between November 2022 and February 2023. All participants decided to take part in the analysis spontaneously and gave their consent, being granted total anonymity.
The questionnaire, which was developed for this study and based on the literature, consisted of 64 questions shared in the following five sections: participant profile (10 items), management competencies held by participants before the training program (4 items), effectiveness factors of the training program (23 items), challenges to effectiveness (10 items), and outcomes of the training program (17 items) (an English language version of the questionnaire is attached to this paper as a supplementary file). In particular, the second section aimed to shed light on the participants’ situation regarding management competencies held before the start of the training program and how they were acquired; the third section aimed to collect participants’ opinions regarding how the program was conducted and the factors influencing its effectiveness; the fourth section aimed to collect participants’ opinions regarding the main obstacles encountered during the program; and the fifth section aimed to reveal the main outcomes of the program in terms of knowledge, skills, practices and career.
Except for those of the first section, which collected personal information, all the items of the next four categories – management competencies, effectiveness factors, challenges and outcome — were measured through a 5-point Likert scale. To ensure that the content of the questionnaire was appropriate, clear and relevant, a pre-testing was conducted in October 2022 by asking four academics and four practitioners, both physicians and not, with and without management positions, to fill it out. The aim was to understand whether the questionnaire really addressed the information needs behind the study and was easily and correctly understood by respondents. Therefore, the four individuals involved in the pre-testing were asked to fill it out simultaneously but independently, and at the end of the compilation, a focus group that included them and the three authors was used to collect their opinions and suggestions. After this phase, the following changes were made: in the ‘Participant profile’ section, ‘Veterinary medicine’ was added to the fields accounting for the ‘Educational background’ (item 3); in Sect. 2, it was decided to modify the explanation given to ‘basic management competencies’ and align it to what required by Presidential Decree No. 484/1997; in Sect. 3, item 25 was added to catch a missing aspect that respondents considered important, and brackets were added to the description of items 15, 16 and 29 to clarify the concepts of mixed and homogenous class and pedagogical approaches and tools; in Sect. 4, in the description of item 40, the words ‘find the energy required’ were added to avoid confusion with items 38 and 39, whereas brackets were added to items 41 and 45 to provide more explanation; in Sect. 5, brackets were added to the description of item 51 to increase clarity, and the last item was divided into two (now items 63 and 64) to distinguish the training program’s impact on career at different times.
With reference to the methods, first, a factor analysis based on the principal component method was conducted within each section of the questionnaire (except for the first again), in order to reduce the number of variables and shed light on the factors influencing the management training process. Bartlett's sphericity test and the Kaiser–Meyer–Olkin (KMO) value were performed to assess sampling adequacy, whereas factors were extracted following the Kaiser criterion, i.e., eigenvalues greater than unity, and total variance explained. The rotation method used was the Varimax method with Kaiser normalization, except for the second section (i.e., management competencies held by participants before the training program) that), which did not require rotation since a single factor emerged from the analysis. Bartlett's sphericity test was statistically significant ( p < 0.001) in all sections, KMO values were all greater than 0.65 (average value 0.765), and the total variances explained were all greater than 65% (average value of approximately 70.89%), which are acceptable values for such analysis.
Second, a set of ordinal logistic regressions were performed to assess the relationships existing between management competencies held before the start of the course, effectiveness factors, challenges, and outcomes of the training program.
The factors that emerged from the factor analysis were used as independent variables, whereas some significant outcome items accounting for different performance aspects were selected as dependent variables: improved management competencies, innovation practices, professional relationships, and career prospects. Ordered logit regressions were used because the dependent variables (outcomes) were measured on ordinal scales. Some control variables for the respondent profiles were included in the regression models: age, gender, educational background, management position, and working in the healthcare field.
With the aim of understanding which explanatory variables could exert an influence, a backward elimination method was used, adopting a threshold level of significance values below 0.20 ( p < 0.20). Table 4 shows the results of regressions with independent variables obtained following the criterion mentioned above. All four models respected the null hypothesis, which means that the proportional odds assumption behind the ordered logit regressions had not been rejected ( p > 0.05). Third and last, an unpaired two-sample t-test was used to examine the differences between groups of participants in the management training programs selected based on two criteria: physicians and non-physicians, and participants with or without management positions.
First, descriptive statistics is useful for understanding the aspects participants considered the most and least important by category. This can be done by focusing on the items of the four sections of the questionnaire (except for the first one depicting participant profiles) that were given the highest and lowest scores at the sample level and by different groups of participants (physicians and non-physicians, participants with or without management positions). Table 2 summarizes the mean values and standard deviations by group of these higher and lower scores. Focusing on management competencies, all groups reported having mainly acquired them through professional experience, except for non-physicians who attributed major significance to postgraduate training programs, with a mean value of 3.05 out of 5. All groups agreed on the poor role of university education in providing management competencies, with mean values for the sample and all four groups below 2.5. It is worth noting that this item exhibits the lowest value for physicians (1.67) and the highest for non-physicians (2.37). In addition, physicians are the group attributing the lowest values to postgraduate education and professional experience for acquiring management competencies. In reference to factors of effectiveness, all groups also agree on the necessity of mixing theoretical and practical lessons during the training program with mean values of well above 4.5, whereas exclusive use of self-assessment is generally viewed as the most ineffective practice, except for non-physician, who attribute the lowest value to remote lessons (mean 1.82). Among the challenges, the whole sample and physicians and participants without management positions see the lack of financial support from their organization as the main problem (mean 4.10), while non-physicians and participants with management positions believe this is represented by a lack of time, with mean values, respectively, of 3.75 and 4. All agree that dialogue and discussion during the course have been the least relevant of the problems, with mean values below 1.5. Outcomes show generally high values, as revealed by the fact that the lowest values exhibit mean values around 3.5. It is worth noting that an increased understanding of the healthcare systems has been the main benefit gained from the program, with mean values equal to or higher than 4.50. The lowest positive impact is attributed by all attendees to improved relationships with superiors and top management, with mean values between 3.44 and 3.74, with the exception of participants without management positions who mention improved career prospects.
To shed light on the factors influencing the management training process, the findings of the factor analyses conducted by category are reported. Starting from the management competencies held before the training program, the following single factor was extracted from the four items, named and interpreted as follows:
Basic management competencies, which measures the level of management competencies acquired by participants through higher education, post-graduate training and professional experience.
The effectiveness factors are then grouped into six factors, named and explained as follows:
Diversity and debate, which aggregates five items assessing the importance of diversity in participants’ and teachers’ educational and professional backgrounds and pedagogical approaches and tools, as well as level of participant engagement and discussion during lessons and in carrying out the project work required to complete the program.
Specialization, which includes three items accounting for a robust knowledge of healthcare systems by focusing on teachers’ profiles and lessons’ theoretical approaches.
Lessons in presence, which groups three items explaining that in-presence lessons increase learning outcomes and discussion among participants.
Final self-assessment, made up of three items asserting that learning outcomes should be assessed by participants themselves at the end of the course.
Written intermediate assessment, composed of two items explaining that mid-terms assessment should only be written.
Homogeneous class, which is made up of a single component accounting for participants’ similarity in terms of professional backgrounds and management levels, tasks and responsibilities.
The challenges are aggregated into the following four factors:
Lack of time, which includes three items reporting scarce time and energy for lessons and study.
Problems of dialogue and discussion, which groups three items focusing on difficulties in relating to and debating with other participants and teachers.
Low support from organization, which is made up of two items reporting poor financial support and low value given to the initiative from participants’ own organizations.
Organizational issues, which aggregates two items demonstrating scarce flexibility and collaboration by superiors and colleagues of participants’ own organizations and unfamiliarity to study.
Table 3 shows the component matrix with saturation coefficients and factors obtained for the management competencies held before the training program (unrotated), effectiveness factors (rotated), and challenges (rotated).
A set of ordinal logistic regressions was performed to examine the relationships between management competencies held before the start of the course, effectiveness factors, challenges and outcomes of the training program. The results, shown in Table 4 , are articulated into four models, one for each selected outcome. In relation to model 1, the factors ‘diversity and debate’ ( p < 0.001), ‘written intermediate assessment’ ( p < 0.05) and ‘homogeneous class’ ( p < 0.001) have a significant positive impact on the improvement of management competencies, which is also increased by low values attributed to ‘problems of dialogue and discussion’ ( p < 0.01). In model 2, the change of professional practices in light of lessons learned during the program, selected as an innovation outcome, is then positively affected by ‘diversity and debate’ ( p < 0.001), ‘homogeneous class’ ( p < 0.05) and ‘organizational issues’ ( p < 0.01), while it was negatively influenced by a high value of ‘basic management competencies’ held before the course ( p < 0.05). Regarding model 3, ‘Diversity and debate’ ( p < 0.001) and ‘homogeneous class’ ( p < 0.01) have a significant positive effect on the improvement of professional relationships as well, whereas the same is negatively affected by ‘lessons in presence’ ( p < 0.05). Finally, concerning model 4, the outcome career prospects benefit from ‘diversity and debate’ ( p < 0.05) and ‘homogeneous class’ ( p < 0.01), since both factors exert a positive effect. ‘Low support from organization’ negatively influences career prospects ( p < 0.001). Table 4 also shows that the LR test of proportionality of odds across the response categories cannot be rejected (all four p > 0.05).
Finally, it is worth noting that none of the control variables reflecting the respondent profiles (age, gender, management position, working in the healthcare field, and educational background) was found to be statistically significant. These variables are not reported in Table 4 because regression models were obtained following a backward elimination method, as explained in the method section.
In the end, the t-test reveals significant differences between physicians and non-physicians, as well as between participants with or without management positions. Table 5 shows only figures of t-test statistically significant with regards to competencies held before the attendance of the course, the factors of effectiveness, challenges of the training program, and outcomes achieved. In the first comparison, non-physicians show higher management competencies at the start of the program, with a mean value of 0.31, while physicians suffer from less support from their own organization with a mean value of 0.13 compared to -0.18, the mean value of the non-physicians. Concerning the second comparison, participants with management positions have higher management competencies at the start of the program (0.19 versus -0.13) and suffer more from lack of time, with higher mean values compared to participants without managerial positions, respectively 0.23 and -0.16. For what concerns the factors related to the effectiveness of the training program, participants with management positions exhibit a lower mean value in relation to written mid-term assessments, -0.24 versus 0.17, reported by participants with management positions. Differently, the final self-assessment at the end of the program is higher for participants with management positions, 0.24 compared to -0.17, the mean value of the participants without management positions. This latter category feels more the problem of low support from their organizations, with a mean value of 0.16 compared to -0.23, and is slightly less motivated by possible career improvement, with a mean value of 3.31 compared to 3.73 reported by participants with management positions.
The results stemming from the different analyses are now considered and interpreted in the light of the extant literature. Personal characteristics such as gender and age, differently from what was found by Walston et al. [ 26 ] for executives’ continuing education, and professional characteristics such as seniority and working in public or private sectors, do not seem to affect participation in management training programs.
The findings clearly show the outstanding importance of ‘diversity and debate’ and ‘class homogeneity’ as factors of effectiveness, since they positively impact all outcomes: competencies, innovation, professional relationships and career. These factors capture two key aspects complementing each other: on the one hand, participants and teachers’ different backgrounds provide the class with a wider pool of resources and expertise, whereas the use of pedagogical tools fostering discussion enriches the educational experience and stimulates creativity. On the other hand, due to the high level of professionalism in the setting, sharing common management levels means similar tasks and responsibilities, as well as facing similar problems. Consequently, speaking the same language leads to deeper knowledge and effective technical solutions.
In relation to the improvement of management competencies, it also emerges the critical role of a good class atmosphere, that is, the absence of problems of dialogue and discussion. ‘Diversity and debate’ and ‘class homogeneity’, as explained before, seem to contribute to this, since they enhance freedom of expression and fair confrontation, leading to improved learning outcomes. It is interesting to notice that the problems of dialogue and discussion turned out to be the least relevant challenge across the sample.
Two interesting points come from the factors affecting innovation. First, it seems that lower competencies before the training programs lead to the development of more innovative practices. The reason is that holding fewer basic competencies means a greater scope for action once new capabilities are learned: the spirit of openness is conducive to breaking down routines, and innovative practices hindered by a lack of knowledge and tools can thus be introduced. The reason is that holding fewer basic competencies means greater scope for action once new capabilities are learned: the spirit of openness is conducive to breaking down routines, and innovative practices hindered by a lack of knowledge and tools can thus be introduced. This extends the findings of previous studies since the employment of competencies in the workplace is influenced by the starting competence equipment of professionals [ 36 ], and those showing gaps have more room to recover, also in terms of motivation to change, that is, understanding the importance of meeting current and future challenges [ 26 ]. Second, more innovative practices are introduced by participants perceiving more organizational issues. This may reveal, on the one side, a stronger individual motivation towards professional growth of participants who suffer from lack of flexibility and collaboration from their own superiors and colleagues. In this regard, poor tolerance, flexibility and permissions in their workplace act as a stimulus to innovation, which can be viewed as a way of challenging the status quo. On the other side, in line with the above-mentioned concept, this confirms that unfamiliarity with the study increases the innovative potential of participants. Since this study reveals that physicians are neither adequately educated from a management point of view nor incentivized to attend post-graduation training programs, it points out how important is extending continuing education to all health professional categories [ 25 , 26 ].
The topic of competencies held by different categories needs more attention. The study reveals that physicians and participants without management positions start the program with less basic competencies. At the sample level, higher education is viewed as the most ineffective tool to provide such competencies, whereas professional experience is seen as the best way to gather them. Actually, non-physicians give the highest value to postgraduate education, which suggests they are those more interested or incentivized to take part in continuing education. Although holding managerial positions does not automatically mean having higher competencies [ 5 ], it is evident that such a professional experience contributes to filling existing gaps. Physicians stand out as the category for which university education, postgraduate education and professional experience exert the lowest impact on management competence improvement. Considering the relationship between competence held before the course and innovation, as described above, engaging physicians in training programs, even more if they do not have management responsibilities, has a major impact on health organizations’ development prospects. The findings also point out that effective management training requires a combination of theory and practice for all categories of professionals, not just for physicians, as observed by Loh [ 5 ].
The main outcome, in general and for all participant categories, is an increased understanding of how healthcare systems work, which anticipates increased competencies. This confirms the importance of knowledge on the healthcare environment [ 31 ], and clarifies the order of aspects impacted by training programs as reported by Ravaghi et al. [ 36 ]: first conceptual, then technical, and finally interpersonal. However, interpersonal outcomes are by far greater for those holding management positions, which extends the findings by Liang et al. [ 31 ]. In particular, participants already managing units report the greatest impacts in terms of ability to understand colleagues’ problems, improvement of professional relationships and collaboration with colleagues from other units. Obviously, participants with management positions, more than others, feel the lack of collaborative and communication skills, which represents one of the main flaws of university education in the field of medicine [ 4 ] and is also often neglected in management training [ 36 ]. This also confirms that different management levels show specific competence requirements and education needs [ 6 , 7 ].
It is then important to discuss the negative effect of lessons in presence on the improvement of professional relationships. At first glance, it may sound strange, but its real meaning emerges from a comprehensive interpretation of all the findings. First, it does not mean that remote lessons are more effective, as revealed by the fact that they, as a factor of effectiveness, are attributed very low values and, for all categories of participants, lower values than those attributed to lessons in presence and hybrid lessons. Non-physicians, in particular, attribute them the lowest value at all. At most, remote lessons are viewed as convenient rather than effective. The negative influence of lessons in presence can be explained by the fact that a specific category, i.e., those with management positions, rate this aspect much more important than other participants and, as reported above, find much more benefits in terms of improved relationships from management training. Participants with management positions, due to their tasks and responsibilities, suffer more than others from lack of time to be devoted to course participation. For them, as for the category of non-physicians, lack of time represents the main challenge to effectively attending the course. In the literature, such a problem is well considered, and lack of time is also viewed as a challenge to apply the skills learned during the course [ 36 ]. Considering that class discussion and homogeneity contribute to fostering relationships, a comprehensive reading of the findings reveals that due to workload, participants with management positions see particularly convenient and still effective remote lessons. Furthermore, if the class is formed by participants sharing similar professional backgrounds and management levels, debate is not precluded and interpersonal relationships improved as a consequence. From the observation of single items, it can be concluded that participants with management positions and in general those with higher basic management competencies at the start of the program, prefer more flexible and leaner training programs: intermediate assessment through conversation, self-assessment at the end of the course, more concentrated scheduled lessons and greater use of remote lessons.
Differently from what was found by Walston and Khaliq [ 25 ], the findings highlight that participants with management positions value the impact of management training on career prospects positively. These participants are also those more supported by their own organizations. Conversely, the lack of support, especially in terms of inadequate funds devoted to these initiatives, strongly affects physicians and participants without management positions, which clarifies what this challenge is about and who is mainly affected by it [ 36 ]. Low incentives mean having attended fewer training programs in the past, which, together with less management experience, explains why they have developed less competencies. Among the outcomes of the training program, the little attention paid by organizations is also testified by the lowest values attributed by all categories, except for participants without management positions, to the improvement of relationships with superiors and top management.
In general, the study contributes to a better understanding of the outcomes of management training programs in healthcare and their determinants [ 9 ]. In particular, it sheds light on gaps and education needs [ 1 ] by category of health professionals [ 2 ]. The research findings have major implications for practice, which can be drawn after identifying the four profiles of participants revealed by the study. All profiles share common characteristics, such as value given to debate, diversity of pedagogical approaches and tools and class homogeneity, rather than the need for a deeper comprehension of healthcare systems. However, they present characteristics that determine specific issues and education gaps, which are summarized as follows:
Physicians without management positions: low competencies at the start of the program and scarce incentives for attending the course from their own organization;
Physicians with management positions: they partially compensate for competence gaps through professional experience, suffer from lack of time, and are motivated by the chance to improve their career prospects;
Non-physicians without management positions: they partially fill competence gaps through postgraduate education, suffer from lack of time, and have scarce incentives for attending the course from their own organization;
Non-physicians with management positions: they partially bridge competence gaps through postgraduate education and professional experience, are the most affected by a lack of time, and are motivated by the chance to improve their career prospects.
Recommendations are outlined for different levels of action:
For policymakers, it is suggested to strengthen the ability of higher education courses in medicine and related fields to advance the understanding of healthcare systems’ structure and operation, as well as their current and future challenges. Such a new approach in the design curricula should then have as a main goal the provision of adequate management competencies.
For healthcare organizations, it is suggested to incentivize the acquisition of management competencies by all categories of professionals through postgraduate education and training programs. This means supporting them from both financial and organizational point of view, for instance, in terms of more flexible working conditions. Special attention should be paid to physicians who, even without executive roles, manage resources and directly impact the organization's effectiveness and efficiency levels through their day-by-day activity, and are the players holding the greatest innovative potential within the organization. Concerning the executives, especially in the current changing context of healthcare systems, much higher attention should be paid to fostering interpersonal skills, in terms of communication and cooperation.
For those designing training programs, it is suggested to tailor courses on the basis of participants’ profiles, using different pedagogical approaches and tools, for instance, in terms of teacher composition, lesson delivery methods and learning assessment methods, while preserving class homogeneity in terms of professional backgrounds and management levels to facilitate constructive dialogue and solution finding approaches. Designing ad hoc training programs would give the possibility to meet the needs of participants from an organizational point of view as well as, for instance, in terms of program length and lesson concentration.
This study has some limitations, which pave the way for future research. First, it is context-specific by country, since it is carried out within the INHS, which mandatorily requires health professionals to attend management training programs to hold certain positions. It is then context-specific by training program, since it focuses on management training programs providing participants with the title to be appointed as a director of a ward or administrative unit in a public healthcare organization. This determines the kind of management competencies included in the study, which are those mandatorily required for such a middle-management category. Therefore, there is a need to extend research and test these findings on different types of management training programs, participants and countries. Second, this study is based on a survey of participants’ perceptions, which causes two kinds of unavoidable issues: although based on the literature and pre-tested, the questionnaire could not be able to measure what it intends to or capture detailed and nuanced insights from respondents, and responses may be affected by biases due to reactive effects. Third, a backward elimination method was adopted to select variables in model building. Providing a balance between simplicity and fit of models, this variable selection technique is not consequences-free. Despite advantages such as starting the process with all variables included, removing the least important early, and leaving the most important in, it also has some disadvantages. The major is that once a variable is deleted from the model, it is not included anymore, although it may become significant later [ 38 ]. For these reasons, it is intended to reinforce research with new data sources, such as teachers’ perspectives and official assessments, and different variable selection strategies. A combination of qualitative and quantitative methods for data elaboration could then be used to deepen the analysis of the relationships between motivations, effectiveness factors and outcomes. Furthermore, since the investigation of competence development, acquisition of new competencies and the transfer of acquired competencies was beyond the purpose of this study, a longitudinal approach will be used to collect data from participants attending future training programs to track changes and identify patterns.
An English-language version of the questionnaire used in this study is attached to this paper as a supplementary file. The raw data collected via the questionnaire are not publicly available due to privacy and other restrictions. However, datasets generated and analyzed during the current study may be available from the corresponding author upon reasonable request.
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Although all the authors have made substantial contributions to the design and drafting of the manuscript: LG and FR conceptualized the study, FR and NF conducted the analysis and investigation and wrote the original draft; LG, FR and NF reviewed and edited the original draft, and LG supervised the whole process. All the authors read and approved the final manuscript.
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Giovanelli, L., Rotondo, F. & Fadda, N. Management training programs in healthcare: effectiveness factors, challenges and outcomes. BMC Health Serv Res 24 , 904 (2024). https://doi.org/10.1186/s12913-024-11229-z
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