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The Importance of Effective Listening and The Army Leader

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Published: Sep 19, 2019

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effective listening and the leader army essay

Army Effective Listening: Empowering Leadership

This essay will discuss the importance of effective listening in military leadership. It will explore how active listening skills can enhance command efficacy, improve team dynamics, and foster a respectful environment. The piece will provide insights into the application of listening skills in the Army. Additionally, PapersOwl presents more free essays samples linked to Cognition.

How it works

  • 1.1 Communication Mastery: The Power of Effective Listening
  • 1.2 Crafting Marketable Resumes: Elevating Professional Appeal
  • 1.3 Embarking on Leadership Journeys: Public Speaking and Team Dynamics
  • 2.0.1 References:

Mastering Effective Listening: A Vital Communication Skill

Over a few weeks of the Basic Leader Course (BLC), I learned many useful skills that can help me become a better leader. The purpose of this essay is to inform future soldiers of the process of becoming a great leader. As a beginner in the course, learning about some of the requirements to pass seemed difficult, but I overcame them and became a more confident leader by the end of the course.

Communication Mastery: The Power of Effective Listening

One of the best lessons I learned was how to listen effectively.

In the Army, communication is an especially important concept. Without proper communication to get your message across, missions will most likely fail. However, to communicate effectively, we must first learn to be an effective listener. Proper listening means to fully understanding the speaker verbally and nonverbally. It is important to use effective listening skills. Once you become an effective listener, you will be able to communicate information without misguiding others.

Crafting Marketable Resumes: Elevating Professional Appeal

Another lesson that I enjoyed was learning how to write a marketable resume. I think writing a resume effectively is an essential skill that everyone should know. Knowing how to successfully write a resume not only helps you find a job but also makes you more marketable in comparison to other job applicants. So, knowing how to write a resume with proper keywords and format is important.

Embarking on Leadership Journeys: Public Speaking and Team Dynamics

In addition, I learned the qualities of being a great public speaker and learning how to conduct individual training. Public speaking usually makes me nervous, but once I am familiar with the information I am about to brief, it is easier. Rehearsing the information made it easier for me to stray away from the podium and able to walk around the class. It also taught me about time management and being able to share information in the allotted time. Prior to BLC, I would not have considered myself a great public speaker.

The most memorable part of the entire course was being in a leadership position. I had the opportunity to lead a squad through physical readiness training, drills, and ceremonies and conduct individual training classes. Leading the physical activities showed how simple it seems from the student’s point of view, but teaching a class is a challenging task.

One thing I realized through the course is as individuals, we all have strengths and weaknesses. We all came from various places of the world, not knowing each other, but were able to work as a team. We were able to work together and correct each other when needed respectfully. In areas where others fell short, we took time to rehearse or help with physical activities and written assignments. Working as a team, we accomplished more and built trust in each other.

Conclusion: A Transformational Journey

In conclusion, the Basic Leader Course was a success. There is ample information that soldiers can learn to apply to both military and civilian life. You would not know how capable you are of succeeding until you are challenged to show your worth. All the things I told myself I would not be able to carry out, I achieved on my own. I gained knowledge and skills that I can report to my unit to become a great leader. I can guide my squad and unit on how to become better, effective leaders. I can guide them on how to do things correctly by always referring to the Army regulations.   

References:

  • U.S. Army. (n.d.). Basic Leader Course (BLC). Retrieved from https://www.army.mil/blc/
  • Krauss, S. E. (2005). Research paradigms and meaning making: A primer. The Qualitative Report, 10(4), 758-770.
  • Johnson, D. W., & Johnson, R. T. (2009). An educational psychology success story: Social interdependence theory and cooperative learning. Educational Researcher, 38(5), 365-379.
  • Adler, R. B., & Elmhorst, J. M. (2015). Communicating at work: Principles and practices for business and the professions. McGraw-Hill Higher Education.
  • Ellis, A., & Miller, W. R. (2002). Motivational interviewing in the treatment of psychological problems. Guilford Press.
  • Lambert, M. J., & Barley, D. E. (2002). Research summary on the therapeutic relationship and psychotherapy outcome. Psychotherapy: Theory, Research, Practice, Training, 38(4), 357-361.
  • O’Hair, D., Wiemann, M., & Fritz, J. (2015). Real communication: An introduction. Macmillan Higher Education.
  • Lucas, S. E. (2012). The art of public speaking. McGraw-Hill Education.
  • Zigarmi, D., Blanchard, K. H., & O’Connor, M. (2018). Leadership and the One Minute Manager: Increasing effectiveness through situational leadership II. William Morrow.
  • Bass, B. M., & Riggio, R. E. (2006). Transformational leadership. Psychology Press.

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Effective Listening in Military essay

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The Field Grade Leader

Organizational leadership in the us army, the eight essential characteristics of army officership: listen.

Listen

An officer who understands mission command and commander’s intent is worth 10 officers who don’t. When you are given a legal and lawful order, execute and stay within your limits. When a commander decides on a course of action, it is not your place to second guess. We advise and make recommendations, commanders make decisions, and assume the risks.

CHAPTER 2 LISTEN

Successful officers are good listeners. They use effective listening skills to gain perspective from their subordinates and listen to their Soldiers to build a foundation of trust. Officers who do this are more effective in leading their teams than those who do not. This essay will enable better understanding by discussing three topics: listening to gain perspective on assigned missions or tasks; listening to build trust in the team and; some tips for improving listening skills.

Listening to gain perspective on assigned missions or tasks

An officer who demonstrates by their actions an attitude of willingness to listen will have a more cohesive team and greater mission accomplishment. Because it is up to the officer to make the final decision at their level, listening does not necessarily mean you must follow all given counsel. However, those who keep an open mind and seek advice will likely succeed in mission planning and execution ahead of their peers.

Effective listeners are humble and teachable. Remember, the rank you hold requires that your orders be followed, but does not necessarily mean your idea is the best one. Before you make any final decisions on a course of action, ask for feedback and consider the counsel offered with an open mind. Officers should not be emotionally attached to their ideas. If a better one comes along it should be embraced enthusiastically.

Listening means getting out of your office and spending time with your team. Today’s officer corps often feel tethered to their computers and email. To combat this, an officer should have time dedicated in their personal battle rhythm to being out and moving around. Try not to be the officer who nobody sees all day. That is a recipe for disaster.

Listening to build trust in the team

Perhaps more importantly, officers who are approachable professionally are by extension showing themselves to be approachable personally. Consequently, they will be much more effective in their role of leading Soldiers. You cannot lead those who do not trust you, and one of the best ways to build trust is by listening to and caring about your team.

Officers should remember that feeling heard is one of the most important desires people have emotionally and that Soldiers are human beings under their uniforms. The officer NCO relationship is in many ways like a marriage. If your NCO counterpart feels like their opinion is sought and valued, they will move mountains for you. By the same token, if they feel as if you are not interested in their experience or opinion, your partnership will quickly fall apart.

Soldiers only bring their problems to leaders who have shown through their actions that they care and are willing to listen. Make it a point to give your Soldiers an opportunity to talk to you. This can be accomplished through formal counseling sessions or by simply taking the opportunity to ask them how they are doing. Follow up questions are also important. Don’t just ask “how was your weekend” and walk away. Find out what they did and with whom. Learn the names of spouses and children. Approaching your Soldiers in this manner will work wonders in the difficult moments when you must ask a little bit more from your team. Those moments come both on the battlefield and in the garrison. If your team knows you listen and knows you care, they will follow you wherever you lead them.

Some tips for improving listening skills

So how does one become an effective listener? For starters, it takes lots of practice. Effective leaders master the art of “listening to understand” as opposed to “listening to respond.” A concerted effort is required to hone this skill. For starters, try to focus on what someone is saying overall before you formulate a response. Let them finish their thought and then take some time to think through your answer. In other words, don’t be afraid of a few moments of silence. Be careful with knee-jerk reactions to what you are hearing. The tradition of “holding questions until the end of a brief” stems from the fact that many questions are answered in due course if we allow others time to fully explain their ideas.

It is also important to use active listening skills. That means communicating back to the person you are speaking with that you understand what they have been saying. For example, if a Soldier comes to you with a problem, after listening to all they have to say, repeat back to them a summary of the problem as you heard them communicate it. This gives them the opportunity to clarify or confirm your understanding. Once you have reached a point of mutual understanding, you can begin to come up with a solution to the problem together.

Not everyone starts out as a good listener. Officers should not expect to be immediately proficient at the techniques and efforts discussed here. More leaders are made than born. Remember that fact and keep moving forward.  As you strive to humble yourself and improve your skills at active listening your team will support you with counsel and follow your orders no matter how difficult the circumstance.

Major Nathan Player is currently serving as the Raleigh Recruiting Battalion Executive Officer. He has 15 years of combined enlisted and officer service, has taught ROTC, commanded, and served in various Joint Staff, USAREC, and Special Operations assignments.

Effective Listening And The Leader Army

Army leaders must be effective communicators in order to lead effectively. This means being able to listen as well as speak. Listening is a critical part of communication, and it is especially important in the military.

Why is listening so important in the military? First, the military is a hierarchy. Army leaders need to be able to understand orders from their superiors and communicate those orders to their subordinates. Second, the military is a very fast-paced environment. There is often little time for lengthy explanations or back-and-forth discussion. Army leaders need to be able to listen quickly and accurately in order to make decisions in a timely manner.

Finally, lives may literally depend on effective communication in the military. In combat situations, Army leaders need to be able to listen to and understand critical information from their fellow soldiers. This information could be about enemy movements, changes in the battlefield, or other important matters. If Army leaders cannot listen effectively, they put themselves and their men at risk.

Listening is a skill that can be learned and improved with practice. Army leaders who take the time to improve their listening skills will be more effective communicators and better leaders overall.

With the above in mind, it’s important to discuss how a leader can engender motivation inside and outside of the chain of command. (ADP 6-22, p. 1) The distinction between listening and hearing is that listening involves our other senses to assist us understand what is said whereas hearing involves only our ears. To be an effective Army Leader, you must not merely listen to your troops but also be a good listener. It means paying attention to the words spoken by the speaker and their meaning.

Listening also involves attending to and understanding the speaker’s nonverbal cues. This can be difficult at times because as humans we are not always honest with our words, however, if we take the time to listen to what is being said and not just hear the words we can be more effective Army Leaders.

There are four different levels of listening that Army Leaders use; they are:

1) Preoccupied- The Army Leader is thinking about something else while the soldier is talking and not really paying attention to what is being said.

2) Selective- The Army Leader hears some of what the soldier is saying but is only focusing on certain parts of the conversation.

3) Attentive- The Army Leader is fully engaged in the conversation and is taking in everything that is being said.

4) Empathic- The Army Leader not only hears what the soldier is saying but also understand how the soldier is feeling.

The most effective Army Leaders are able to use all four levels of listening depending on the situation they are in. Being an effective listener requires Army Leaders to be patient and to be respectful of their soldiers. It also requires Army Leaders to withhold judgment and refrain from interrupting. Lastly, Army Leaders must be able to ask questions when they do not understand something.

There are many benefits to Army Leaders being effective listeners. Some of those benefits are:

– Helps build trust between the Army Leader and the soldiers

– Army Leaders are able to collect more information

– Army Leaders can show they care about their soldiers

– Army Leaders can better understand their soldiers’ needs

Army leaders who are effective listeners are able to build trust with their soldiers. When Army Leaders take the time to listen to their soldiers it shows that they value what the soldier has to say. This in turn helps build trust between the Army Leader and the soldier. Army Leaders who are effective listeners are also able to collect more information from their soldiers. This is because when Army Leaders listen attentively they are able to pick up on the nonverbal cues that the soldier is giving off.

These nonverbal cues can provide Army Leaders with information that the soldier may not be saying with their words. Army Leaders who are effective listeners can also show they care about their soldiers. When Army Leaders take the time to listen to their soldiers it shows that the Army Leader is interested in what the soldier has to say and that the Army Leader cares about the soldier as a person.

Lastly, Army Leaders who are effective listeners can better understand their soldiers’ needs. When Army Leaders take the time to listen to their soldiers it allows them to get to know the soldier on a more personal level. This can help Army Leaders better understand what their soldiers need both personally and professionally.

It is a technique of active listening in which the listener assumes responsibility for comprehending the message and sentiment being spoken, and then inquires with the speaker to verify that he/she heard correctly. When someone is speaking, you should demonstrate content, feelings, procedure, and clarification. Make sure you stay attentive to the attitude as well as the environment. To be paying attention, there must be a response from the listener.

The Army Values are always there to help you with the right attitude. You should also be aware of the time, place and situation. All this together will make sure you are an effective listener in the military.

Some Army values that can help when listening are “Respect,” “Dignity,” and “Integrity.” As a leader in the Army, it is essential that you listen to your subordinates. They may have information or ideas that could be vital to the mission. Listening also shows that you care about what they have to say. Additionally, listening with empathy can help build trust between a leader and subordinate.

In order to listen effectively, Army leaders must be able to understand both verbal and nonverbal communication. They must be able to understand the content of what is being said as well as the feeling. Additionally, Army leaders must be aware of the time, place, and situation. All of these factors can affect how a message is communicated and received.

It is also important for Army leaders to provide feedback when listening. This shows that they are paying attention and helps to ensure that the speaker feels heard. Feedback can be verbal or nonverbal. For example, a leader may nod their head or say “yes” to indicate that they are following along with the conversation.

Army leaders must also be able to listen in order to learn. They should be open to new ideas and willing to learn from others. Additionally, Army leaders should be able to share information and experiences in order to help others learn.

Army leaders must model effective listening in order to set the example for subordinates. They should create an environment where subordinates feel comfortable sharing information and ideas. Additionally, Army leaders should provide feedback and encourage questions.

Effective listening is essential for Army leaders at all levels. It is important for building trust, understanding communication, and learning from others. Army leaders must be aware of the Army values, the time, place, and situation, and their own nonverbal communication in order to listen effectively.

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COMMENTS

  1. Engaged Leadership and the Art of Listening

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