Write a business development plan

Now that you’re in the growth stage of your business, set things in motion with a business development plan.

A business development plan sets goals for growth and explains how you will achieve them. It can have a short-term or long-term focus. Review and revise your plan as often as you can. And keep building on it as your business evolves.

How to write a business development plan

Your business development plan is your roadmap to growth, so make it clear, specific and realistic.

What to include in a business development plan

  • Opportunities for growth: Identify where growth will come from – whether it’s in creating new products, adding more services, breaking into new markets, or a combination of these.
  • Funding plan: Determine how you’ll fund your business growth. How much capital do you already have? How much more do you need and how will you get it? Check out our guide on financing your business.
  • Financial goals: Work out what revenue, costs and profits you’ll have if things stay the same. Use those numbers as a basis for setting new, more ambitious financial goals.
  • Operational needs: Identify what things about your business will need to change in order to achieve growth. Will you need extra people, more equipment, or new suppliers?
  • Sales and marketing activities: Figure out what sales and marketing efforts will effectively promote growth and how these efforts will change as the business gets bigger and better. Make sure your sales and marketing plan is sturdy enough to support your growing business.
  • Team needs: You may need people to take on some of the tasks you’ve been doing. Think about what parts of running the business you enjoy most – and you’re good at – and what parts you might want to delegate to others. And give some thought to the culture you want to develop in your business as it grows. Check out our guide on hiring employees.

A sample business development plan

Avoid these common business development mistakes.

  • Thinking short-term instead of long-term
  • Underestimating how much money it will take to grow
  • Not budgeting enough money to cover the costs of growth
  • Focusing on too many growth opportunities: think quality, not quantity

Micro-planning can keep you focused

You may want to create some micro-plans for specific growth projects so their details don’t get overlooked. And you can build in some KPIs to measure your progress and successes. As your business grows, take note of your progress and make periodic adjustments to your business development plan to make sure it’s still relevant.

Support is out there

Remember you’re not the first to go through this. Seek out mentors, advisors or other business owners who can help you with your planning. Your accountant or bookkeeper may also be able to help or point you in the direction of the right people.

Xero does not provide accounting, tax, business or legal advice. This guide has been provided for information purposes only. You should consult your own professional advisors for advice directly relating to your business or before taking action in relation to any of the content provided.

Growing your business

Are you ready to drop the hammer and take your business to the next level? Let’s look at how to grow.

Before you leap into growth, reflect on where you’ve come from. Find out the stage of business growth you’re at.

Understanding your business performance will help you grow. Check out common examples of small business KPIs.

Increasing sales revenue is one obvious way to help grow your business. But how do you sell more?

You can grow your business by selling more things to more people, or fewer things to fewer people. Let’s look at how.

You’re all set to grow your business. But there’s so much to keep track of. Xero’s got resources and solutions to help.

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The Ultimate Guide to Business Development and How It Can Help Your Company Grow

Discover the importance of business development and how the process can help your business grow better.

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Outline your company's sales strategy in one simple, coherent plan.

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Updated: 08/19/22

Published: 08/17/21

Imagine working for a company without any employees dedicated to growing and developing the business.

Nobody to challenge you to improve or tell you about new business opportunities, changes in the market, what your competition is up to, or how you can attract your target audience more effectively.

This would make it pretty hard to succeed, don’t you think?

Free Download: Sales Plan Template

Business Development

Business Development Reps

BDR Responsibilities

Business Development Ideas

Business development process, business development plan.

Business development is the process of implementing strategies and opportunities across your organization to promote growth and boost revenue.

It involves pursuing opportunities to help your business grow, identifying new prospects, and converting more leads into customers. Business development is closely tied to sales — business development teams and representatives are almost always a part of the greater sales org.

Although business development is closely related to sales, it’s important to note what makes them different.

business development plan vs business plan

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Business Development vs. Sales

As mentioned, business development lives on the greater sales team yet it serves a different function than typical sales work and responsibilities.

Business development is a process that helps your company establish and maintain relationships with prospects, learn about your buyer’s personas, increase brand awareness, and seek new opportunities to promote growth.

In contrast, sales teams sell your product or service to customers and work to convert leads into customers. Business development-related work simplifies the work of a salesperson or sales manager.

Let’s take a closer look at what business development representatives — the people responsible for carrying out the various business development tasks — do next.

Business Development Representative

Business development representatives (BDRs) seek out and establish new strategies, tactics, targets, employees, and prospects for your business. The goal of all BDRs is to find ways to grow and provide long-term value for the business.

Possessing the necessary business development skills and experience will help your BDRs achieve all of their day-to-day tasks and responsibilities.

Business Development Representative Responsibilities

Although some BDR responsibilities may change over time and as your business grows, the following list will provide you with a solid understanding of typical BDR tasks.

1. Qualify leads.

BDRs must qualify leads and pinpoint ideal prospects to determine who they'll sell to. Typically, leads are qualified through calls, emails, web forms, and social media.

The key to qualifying leads (leads who are assigned to the BDRs as well as leads BDRs identify themselves) is to consider their needs and then determine whether or not your product or software could be a solution for them.

2. Identify and communicate with prospects.

By qualifying leads and searching for people who fit your buyer personas, BDRs will identify ideal prospects. They can communicate with those prospects directly to learn more about their needs and pain points.

This way, BDRs can determine whether or not the prospect will really benefit from your product or service by becoming a customer. This is important because it increases the potential of improved customer loyalty and retention.

Once the BDRs have identified ideal prospects, those prospects can be passed along to a sales rep on the team (or sales manager, if necessary) who can nurture them into making a deal.

3. Proactively seek new business opportunities.

Proactively seeking new opportunities — whether that’s in terms of the product line, markets, prospects, or brand awareness — is an important part of your business’s success. BDRs work to find new business opportunities through networking, researching your competition, and talking to prospects and current customers.

If a new business opportunity is identified, BDRs should schedule marketing assessments and discovery meetings with the sales reps on the team so they can all assess whether or not there’s potential for a deal.

4. Stay up-to-date on competition and new market trends.

It’s important to stay up-to-date on your competition’s strategies, products, and target audience as well as any new market and industry trends.

This will allow you to more effectively identify ideal prospects. It also helps your business prepare for any shifts in the market that could lead to the need for a new approach to qualifying leads and attracting your target audience.

5. Report to salespeople and development managers.

As we reviewed, at most companies, BDRs report to sales reps and sales managers. BDRS must communicate with these higher-ups for multiple reasons such as discussing lead qualification strategies and how to get prospects in touch with sales reps to nurture them into customers.

BDRs also have to report their findings (such as business opportunities and market trends) to sales reps and managers. Relaying this information and collaborating with sales reps and managers to develop and/or update appropriate strategies for your business and audience is critical to your success as an organization.

6. Promote satisfaction and loyalty.

A BDR's interaction with a prospect might be the very first interaction that prospect ever has with your business. So, creating a great first impression right off the bat is crucial to promote interest early on.

Whether a BDR is working to qualify the lead, learn more about the prospect and their needs, or find the right sales rep to work on a deal with them, their interactions with all of your prospects matter.

Once a BDR researches the prospect or begins interacting with them, ensure they tailor all communication towards the prospect. Customizing all content sent their way shows them they’re being listened to and cared for. These actions are professional and leave a strong impression.

In addition to understanding how BDRs help you grow, business development ideas are another powerful way to engage prospects and identify new business opportunities. Let’s take a look.

  • Innovate the way you network.
  • Offer consultations.
  • Provide sales demos for prospects and leads.
  • Nurture prospects.
  • Provide prospects with several types of content.
  • Communicate with marketing.
  • Invest in your website.
  • Push your employees to expand and refine their skills.

Business development ideas are tactics you can implement to positively impact your company in a multitude of different ways. They can help you identify ideal prospects, network more effectively, improve brand awareness, and uncover new opportunities.

The following tactics are here to get you started — every business and team is different, meaning these ideas may or may not be suited for your specific situation. (So, feel free to modify the list!)

1. Innovate the way you network.

It’s no secret cold calls are less effective than they once were. Instead, innovate the way you network by establishing strong relationships with your prospects. You can do this by meeting with them in person at conferences, trade shows, or events related to your industry.

Browse your online networks including LinkedIn and other social sites for potential customers, too. Reach out to the people who sign up for your email subscription or complete other forms on your site.

2. Offer consultations.

Offer consultations and assessments for prospects. Talking about the ways your product or service applies to their needs will help prospects decide whether or not they’ll convert.

In contrast, consultations and assessments may also bring to light the ways a prospect is not an ideal fit for your product (which is equally as valuable since it prevents you from wasting any time nurturing them or having to deal with an unsatisfied customer down the road).

3. Provide sales demos for prospects and leads.

Provide your prospects and leads with sales demos so they can see how your product or service works in action. Ensure these demos are customized to show a prospect or lead how your product solves their challenge. You can share these demos in person, over email, on your website, or via video chat.

4. Nurture prospects.

Remember to nurture your prospects, whether it’s by phone call, email, meeting, or another mode of communication. The point of lead nurturing is to provide any information needed about your product or service so your prospects can decide whether or not they want to make a purchase.

By nurturing your leads , you’ll be able to tailor the content regarding your brand and product so your leads can better understand how your product will solve their specific pain points. You’ll also be able to show your support for the prospect and ensure they feel heard and understood by your company.

5. Provide prospects with several types of content.

Provide your prospects with different content types such as blogs, videos, and social media posts so they can learn more about your brand and product or service.

It’s best to meet your prospects where they are and provide the content they prefer to read or watch. Ensure all of this content is downloadable and/or shareable so prospects can send it to their team members to show them why your solution is their best option.

6. Communicate with marketing.

Although business development lives in the sales department, that doesn’t mean internal business development work only involves other members of the sales team. Host regular meetings and maintain open lines of communication with the departments at your company that impact your ability to succeed such as marketing and product development.

Think about it this way: Marketing creates content and campaigns for your target audience about how your product or service resolves their challenges. So, why wouldn’t you want to talk to them about the blogs, campaigns, social media posts, and website content they’re creating for the people you’re selling to?

Your reps and BDRs can share any content the marketing team creates directly with prospects to help them convert, as well as inform the marketing team of any content they feel is missing for prospects. If there are projects or campaigns out of your scope, you can opt to hire a marketing agency to help fill the void. But, like your marketing team, they'll need to understand your product and how to connect with your target audience.

7. Invest in your website.

You never get a second chance at a first impression, and in many cases, your website is exactly that — your prospects' first impression of your brand. So, it serves you to make it as accessible, navigable, visible, and helpful as possible.

Taking strides like making your site visually engaging, connecting your social media profiles, optimizing your site for search engines, linking to collateral like sales content , and maintaining an active blog can go a long way when conducting business development.

8. Push your employees to expand and refine their skills and knowledge.

Business development is never stagnant. Strategy, technology, and market conditions are all constantly evolving — so you're best off having your employees stay abreast of these trends.

Anyone involved in your business development should be liable to develop new skills as needed. If your organization adopts any sort of new technology, thoroughly train anyone the change touches on how to use it.

Encourage your employees to learn more about both the nuances of their field and the industries they serve. Is artificial intelligence starting to shift the dynamics of a specific industry? If so, make the BDRs who serve that market learn all they can about how it might change the nature of the companies they interact with.

A business development process is the combination of steps your business takes to grow effectively, boost revenue, improve relationships with leads, and more. These steps are what your business development team will work on every day. It includes everything related to delighting customers along each part of the buyer's journey.

By working through your business development process, your team will have a strong understanding of your organization-wide goals, sales targets, current business situation, who your target audience members are, and more.

How to Do Business Development

  • Conduct extensive market research.
  • Raise visibility and awareness.
  • Promote thought leadership.
  • Conduct outreach.
  • Qualify leads to pass off to sales.
  • Provide exemplary customer service.
  • Develop sales content from success stories.

1. Conduct extensive market research.

Successful business development rests, in large part, on you understanding your market and target personas. If you have no idea who you're trying to sell to and the state of the market they comprise, you can't successfully implement any other point on this list.

Study and survey your current customers to see who tends to buy from you. Look into your competition to get a feel for where you fit into your broader market. And take any other strides to get a better feel for the "who" behind your successful sales — without that intel, you'll never be able to shape the "how" side of your business development.

business development plan vs business plan

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2. Raise visibility and awareness.

Business development, as a broader practice, extends beyond your sales org — your marketing department can also play a central role in the process. You can't source a base of potential customers if no one knows who you are.

Actions like constructing an effective website, investing in paid advertising, leveraging social profiles, participating in co-marketing partnerships with industry peers, and maintaining an active blog can all go a long way in supporting successful business development.

3. Promote thought leadership.

This point is sort of an extension of the one above. Establishing credibility is one of the more important steps you can take when doing business development. You can't just stop with prospects knowing who you are — they need to trust you if you're ever going to earn their business.

Publishing in-depth, industry-specific blog content is one way to get there — if you can show that you have a firm grasp on every aspect of your field, you can frame yourself as a reliable, knowledgeable resource for your customers. That kind of trust often translates to sales, down the line. Other media like webinars, white papers, and video content can also help your case.

4. Conduct outreach.

Actively reaching out to prospects is one of the most crucial, traditional elements of business development. You need to touch base with prospects if you're going to vet them and ultimately convert them to qualified leads.

This step is typically supported by extensive research on individual prospects, paired with contacting warm and cold leads proactively but not aggressively. BDRs typically shoulder this responsibility — and for many people, it's the aspect of the process most closely associated with the term "business development."

5. Qualify leads.

Once your BDRs have connected with leads, they need to qualify them to determine their viability and understand whether they're worth the sales org's time and effort. That generally entails having conversations with leads and asking the right qualifying questions to reveal their fit for your product or service.

This is one of the most pivotal moments in the business development process — in some respects, it could be considered its last step. Successfully executing this point typically means the process, as a whole, has worked.

6. Provide exemplary customer service.

Business development is an ongoing process that involves virtually every side of your business in some capacity — and customer service is no exception. Your service org needs to keep current customers happy to generate positive word of mouth and bolster your company's reputation. That kind of effort offers you credibility and can generate referrals, making business development more straightforward and effective.

7. Develop sales content from success stories.

Another part of business development is translating customer satisfaction into actionable, promotable sales content — pointed, product-specific content that's used to generate sales. While marketing content is used for thought leadership and garnering general interest, sales content is used to appeal to potential buyers, looking into your company specifically.

Sales content can come in a variety of forms, including case studies and testimonials — two mediums that lean heavily on your current customer base. When you use customers' experiences to generate interest in your business, your business development efforts essentially come full circle.

Visual of the 7 business development process/strategy stages

By compiling these elements of business development and sharing them among your team, you create an actionable business development strategy or plan that encourages and promotes success and growth. Let's review the different steps involved in creating your business development plan next.

A business development plan is a strategy your team can refer to while working to achieve growth-related goals. Sales managers typically create the business development plan for BDRs to work on.

The purpose of a business development plan (or strategy) is to set realistic goals and targets that allow your reps to grow the business, close more deals, identify prospects, align members of the sales team (and other teams, company-wide), and convert more leads.

1. Craft an elevator pitch.

You can simplify any initial communication with prospects by having an elevator pitch ready to go. This elevator pitch should explain your company’s mission and how your product or service can solve the needs of your target audience. Your elevator pitch should grab the attention of prospects and leads — and get them excited to learn more about what you offer.

Additionally, you can help your team determine which elevator pitches used by both BDRs and reps are most successful in converting leads and then document it in your greater strategy so everyone has access to it.

2. Set SMART goals.

Set SMART goals for your strategy — meaning, make sure your targets are specific, measurable, attainable, relevant, and timely. By creating SMART goals for your business development plan, you’ll be able to ensure these goals are aligned with those of your entire company.

For example, if one of your goals is to increase your number of identified qualified leads this quarter by 5% , make the goal specific by determining the type of prospects you’ll focus on and how you’ll identify them.

Then, decide how you’ll measure your success — perhaps by measuring the number of these prospects who then go on to talk with a sales rep to learn more about the product or service.

You determine this goal is attainable due to the fact you increased your number of qualified leads last quarter by 3%. 5% isn’t too much of a leap.

Your goal is relevant because you know it’ll help your business grow — it pushes you to make a greater impact on your team by contributing to the sales team’s ability to close more deals and boost revenue. Lastly, it’s timely because you’ve set this goal for the quarter.

business development plan vs business plan

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3. Conduct a SWOT analysis.

As mentioned above, part of any role in business development is to stay up-to-date on market and industry trends and understand your competition. This is where SWOT analysis comes in handy — SWOT stands for strengths, weaknesses, opportunities, and threats . The key to using SWOT analysis correctly is to have a clear goal in mind first.

For example, if your goal is to determine the best way to handle outreach with prospects , you can begin talking to your BDRs, sales reps, sales managers, and current customers about what works best for them.

Next, think about your strengths — what does your business do well? Maybe you have a large support team that provides helpful onboarding for new customers. Or you have several remote reps who can meet face-to-face with prospects in their desired location.

(You might have multiple strengths that make you stand out, so don’t be afraid to list them all and which ones have the greatest impact on your customers.)

Now, think about your weaknesses . Are your product’s limited offerings requiring some leads to consider your competition’s product in addition to yours? Is the need for your product growing faster than your production, or faster than you’re able to establish a large customer support team to assist your customers?

Onto your business opportunities . Think about where you’re going as a business and what you know you can accomplish. For example, maybe your business has recently partnered with another company that can help you boost brand awareness and attract a much broader base of leads and customers.

Lastly, who are your threats ? Think about your current competition — who’s producing a product or service like yours and is attracting a similar target audience? Who could become your competition in the future — is there a market gap that another company (new or established) could identify the need for and begin selling?

SWOT analysis allows you to identify the ways your company can create opportunities to grow and expand. It also helps how you establish new processes to address any weaknesses or threats such as identifying more qualified leads, efficiently converting prospects into customers, and shortening the sales cycle.

4. Determine how you’ll measure success.

Depending on the SMART goals you created and the SWOT analysis you performed, you’ll also need to decide how you’re going to measure your business development success.

Here are some examples of common business development KPIs that can help you analyze your efforts:

  • Company growth
  • Changes in revenue
  • Lead conversion rate
  • Leads generated per month/ quarter/ predetermined time
  • Prospect and customer satisfaction
  • Pipeline value

5. Set a budget.

Depending on the type of business development goals you set for the team, you may determine you need to set a budget. Consider your resources, the cost of any previous business development strategies you’ve developed, and other important operational line items (what you need, who’s involved, etc.).

Collaborate with the greater team to determine the amount you’re willing to, and need to, spend on business development to get the process started at your company.

6. Always keep your target audience in mind.

Whatever it is you’re working towards, keep your target audience and ideal prospects in mind. Assess their needs and understand exactly how your business and product or service will meet their pain points.

After all, this audience is the group who is most likely to buy your product. Make sure your plan addresses them and their needs so your team can convert more of them and grow your business.

7. Choose an outreach strategy.

As we’ve reviewed above, a major component of business development is finding new prospects and potential customers. To find new prospects, you’ll need to decide how you’ll perform outreach, or connect with these potential customers. Here are some ideas:

  • Use referrals
  • Upsell and cross-sell
  • Sponsorship and advertisement

Also, review any expectations or guardrails related to outreach reps are held to so your business has only professional and on-brand interactions with prospects.

Congrats! You’ve just completed your business development plan — with your strategy and ideas, your business will be growing in no time.

Business Development Resources

1. hubspot sales hub.

Business Development Resources Hubspot

Best for Businesses Interested in a Wide-Reaching, One-Stop Solution

HubSpot Sales Hub includes a suite of resources that enable more focused, effective business development. Features like email templates and email tracking lend themselves to well-targeted, productive prospecting.

Its conversational intelligence capabilities can provide invaluable insight into the "why" behind your BDRs' overall performance — letting you pinpoint the strengths and flaws in key business development elements like your messaging and pain point assessments.

Sales Hub is a dynamic solution that covers a lot of bases for your sales org — including several beyond business development. But that wide range of applications doesn't undermine its utility for BDRs and their managers. If you're looking for a solution that addresses almost every component of successful business development, consider investing in HubSpot Sales Hub.

2. Bloobirds

image_Playbook_Builder

Best for Businesses Interested in Keeping BDRs and Top-of-Funnel Activities on Track

Bloobirds is a sales engagement and playbook platform that guides SDRs and closing reps to convert more prospects into customers. It partners with your existing CRM — sitting on top of it to make it more functional for the sales team.

It eliminates admin tasks, makes selling more intuitive, and makes sure reps follow best plays with the in-app playbook's help. Bloobirds helps sales teams flow through their pipeline — it also collects crucial data and creates competitive insights.

3. Leadfeeder

Business Development Resources leadfeeder

Best for Businesses Struggling to Generate High-Potential Leads

Leadfeeder is a powerful resource for enhancing a central element of any business development efforts — lead generation The platform helps you identify high-potential leads by automatically analyzing your website traffic.

The software removes ISP traffic to pin down visitors' companies and gauge interest. It also lets you create behavioral and demographic filters for better-informed, more productive lead segmentation.

Successful business development often leans, in large part, on your ability to generate high-quality leads — so if you're interested in effectively sourcing those contacts, you'll need to invest in some sort of lead generation software. Leadfeeder is as good a place as any to start.

business development plan vs business plan

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4. LinkedIn

Business Development Resources LinkedIn

Best for Businesses Looking for a Free Way to Source Leads

LinkedIn is one of the most prominent, practical, effective resources for certain key elements of the business development process — namely, prospecting. The value behind leveraging social media for top-of-funnel sales activities isn't exactly some well-kept secret.

Plenty of business development professionals already use channels like LinkedIn to source, screen, and connect with potential leads. Strides like scrolling through skill endorsements, using alumni searches, and engaging with users who have looked at your posts are all excellent ways to find interested prospects and enhance your business development efforts.

Business Development Helps You Grow Better

Business development is a crucial part of any successful company. It’s how you determine the best ways to boost revenue, identify your ideal prospects, generate more leads, and close more deals.

Think about how you can make a strong business development plan and ensure you have the right group of business development reps so you can begin growing your business today.

Editor's note: This post was originally published in July, 2019 and has been updated for comprehensiveness.

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Business Plan vs. Business Model

Back to Business Plans

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on February 19, 2023 Updated on August 18, 2024

Business Plan vs. Business Model

If you’re starting a business , you have a business model, whether you know it or not. A business model is the foundation of any business idea; it basically outlines how the concept offers value and potential for growth. Essentially, a solid business model ensures that the business will make money. 

A business plan , on the other hand, is the business owner’s plan to put that model into action. It’s much more detailed and includes financial projections, objectives, management decisions and further steps. 

Still unsure? Have no fear, this handy guide lays out the differences between a business plan and a business model so that you know exactly what you and your business need to succeed.  

AspectBusiness PlanBusiness Model
DefinitionA formal written document that elaborates on the operational, financial, and marketing details of a business. It is often used to secure funding or guide a business's growth.A conceptual framework that defines how the business creates, delivers, and captures value. Often summarized visually with tools like the Business Model Canvas.
PurposeTo detail the company's strategy, milestones, financial projections, market research, and other specifics. Helps in providing direction, attracting investors, or guiding expansion.To illustrate how a company operates, from sourcing raw materials to delivering the end product/service to customers, and how it intends to achieve profitability.
ComponentsExecutive Summary
Company Description/Overview
Products/Services Offered
Market Analysis
Marketing and Sales Strategies
Operations and Management
Financial Plan
Appendices
Value Proposition
Key Activities
Cost Structure
Key Partners
Key Resources
Revenue Streams
Customer Segments
Customer Relationships
Channels
DurationTypically covers a specific time frame (like 1, 3, 5 years).Timeless as long as the business operations remain consistent, but needs revision when the model changes.
Target AudienceInvestors, lenders, partners, and internal team members.Primarily for internal stakeholders but can be used externally for partners and strategic collaborations.
Level of DetailDetailed and comprehensive. Can be dozens of pages long.High-level and summarized. The Business Model Canvas, for instance, fits on a single page.
FlexibilityTends to be fixed for the time frame it covers but can be updated as needed.Typically more fluid, with frequent updates as the business learns and pivots.
Main FocusPlanning the future based on research, forecasts, and assumptions.Describing how the business operates in its entirety and how it creates value.
  • Business Model

In simple terms, a business model is how the business will make money. Selling ice to eskimos, for instance, is a bad business model. Selling team jerseys to rabbit sports fans, on the other hand, is a solid business model. 

The components of a business model are best illustrated by Swiss entrepreneur Alexander Osterwalder’s Business Model Canvas, which is a visual representation with nine sections. Four sections represent internal elements of a business that enable it to function and are related to costs. 

Four other sections represent external elements that enable the business to bring in revenue and are related to the customer. The ninth section is the business’ value proposition. 

image

Value Proposition

The value proposition is at the heart of your business model. Your value proposition, which should be no more than two sentences long, needs to answer the following questions:

  • What are you offering
  • Whose problem does it solve
  • What problem does it solve
  • What benefits does it provide
  • How is it better than competitor products

Key Activities

Key activities are all the activities required to run the business and create the proposed value. These can include product development and distribution and any other necessary activities.  

Cost Structure

The cost structure is a sum of all you’ll need to spend to make the business function. It’s the costs you’ll incur to run the business and bring in revenue. 

Key Partners

Key partners are external partners involved in delivering value, such as vendors and suppliers, or maybe a bank. 

Key Resources

Key resources are any necessary practical elements that come with a cost. These might include your office space, employees, and equipment like computers. 

Revenue Streams

Revenue streams are the ways in which you receive payment from customers. You may have more than one revenue stream, such as via direct sales and subscriptions.

Customer Segments

Customer segments are the groups of people to whom you provide goods or services. In other words, your target market. Maybe your products are aimed at younger women, for instance, or older men. Whatever your target segments, you should build customer personas of each group so that you know how and where to reach them with your marketing.

Customer Relationships

Customer relationships refer to how you interact with your customers to deliver value. Your interactions may be online only, by phone, in-person, or all of the above. 

Channels refer to how you reach your customers, such as social media, internet search, direct sales calls, trade shows, and so on. 

To Summarize

If you’re just starting a business, the Business Model Canvas is a great way to understand and examine your business model. One thing to remember is that the elements you put in your Canvas will be based on assumptions that will at some point be tested in the market and adapted as needed. 

Another thing to remember is that you do not need to do a Business Model Canvas. It’s merely an exercise that can help provide insight into your business model.  

  • Business Plan

A business plan is a detailed document that describes how the business will function in all facets. The key is in the “plan” part of the name. It will specify how you’ll launch your business, gain customers, operate your company, and make money. A business plan, however, is not a static document . 

The initial version will be based largely on assumptions, supported by research. As you run your business you’ll constantly learn what works and what does not and make endless tweaks to your plan.

Thus, creating a business plan is not a one-time action – it’s a dynamic and continuous process of crafting and adapting your vision and strategy. 

You’ll present your business plan to potential backers, though in recent years some investors have begun to embrace the Business Model Canvas as a tool to assess a business’ potential. 

A strong business plan includes eight essential components .

1. Executive Summary 

The executive summary is the initial section of your business plan , written last, summarizing its key points. Crucial for capturing investors’ and lenders’ interest, it underscores your business’s uniqueness and potential for success. It’s vital to keep it concise, engaging, and no more than two pages.

2. Company Description/Overview

This section provides a history of your company, including its inception, milestones, and achievements. It features both mission (short-term goals and driving force) and vision statements (long-term growth aspirations). Objectives, such as product development timelines or hiring goals, outline specific, short-term targets for the business.

3. Products or Services Offered

Detail the product or service you’re offering, its uniqueness, and its solution to market problems. Explain its source or development process and your sales strategy, including pricing and distribution channels. Essentially, this section outlines what you’re selling and your revenue model.

4. Market Analysis 

  • Industry Analysis : Research your industry’s growth rate, market size, trends, and future predictions. Identify your company’s niche or sub-industry and discuss adapting to industry changes.
  • Competitor Analysis : Examine main competitors , their unique selling points, and weaknesses. Highlight your competitive advantages and strategies for maintaining them.
  • Target Market Analysis : Define your target market , their demographics, needs, and wants. Discuss how and where you’ll reach them and the potential for market shifts based on customer feedback.
  • SWOT Analysis : Break down your company’s strengths, weaknesses, opportunities, and threats. Detail your unique attributes, potential challenges, market opportunities, and external risks, along with strategies to address them.

5. Marketing and Sales Strategies

  • Marketing and Advertising Plan : Use insights from your target market analysis to decide advertising channels, emphasizing platforms that best reach your audience, like TikTok over Instagram. Develop a concise value proposition to be central to all marketing, detailing how your product addresses specific needs.
  • Sales Strategy and Tactics : Define where and how you’ll sell, such as online, in-store, or through direct sales calls. Sales tactics should highlight the customer’s needs, presenting your solution without overly aggressive promotion.
  • Pricing Strategy : Decide on pricing based on market positioning, whether you aim to be a discount or luxury option. Ensure prices cover costs and yield profit, and position your product in a manner that aligns with the chosen price range. Justify your chosen pricing strategy in this section.

6. Operations and Management 

  • Operational Plan : Outline daily, weekly, and monthly operations, specifying roles, tasks, and quality assurance methods. Include supplier details and order schedules, ensuring clarity on key business functions and responsibilities.
  • Technology Plan : For tech-based products, detail the development plan, milestones, and staffing. For non-tech companies, describe the technology tools and software you’ll employ for business efficiency.
  • Management and Organizational Structure : Define who’s in charge, their roles, and their backgrounds. Discuss your management strategy and forecast the development of your organizational hierarchy.
  • Personnel Plan : List current and future hires, specifying their roles and the qualifications necessary for each position. Highlight the significance of each role in the business’s operations.

7. Financial Plan 

  • Startup Costs : Clearly detail every anticipated cost before starting operations. This will be vital for understanding the initial investment required to get the business off the ground.
  • Sales Projections : Estimate monthly sales for the first year, with an annual forecast for the next two years.
  • Profit and Loss Statement : An overview of revenue minus costs, resulting in either a profit or loss.
  • Cash Flow Statement : Provides clarity on the business’s liquidity by showing cash inflows and outflows over a specific period.
  • Balance Sheet : Displays the company’s net worth by detailing its assets and liabilities.
  • Break-even Analysis : Understand at which point revenues will cover costs, helping to predict when the business will start making a profit.
  • Funding Requirements and Sources : Enumerate the required capital and the sources of this funding. This should also include the purpose for which these funds will be used at different stages.
  • Key Performance Indicators (KPIs) : Identify the metrics vital for measuring the company’s performance. Use these indicators to spot challenges, understand where improvements can be made, and pivot strategies as necessary. Ensure that each KPI aligns with the business’s objectives and offers actionable insights for growth.

Remember, although the financial section might seem daunting, it is pivotal for understanding the economic feasibility of your business. Proper financial planning helps in making informed decisions, attracting investors, and ensuring long-term sustainability. Don’t hesitate to engage financial experts or utilize tools and software to ensure accuracy and comprehensiveness in this section.

8. Appendices

The appendices section of a business plan is a repository for detailed information too extensive for the main document. This can include resumes of key personnel, full market research data, legal documents, and product designs or mockups. By placing this data in the appendices, it keeps the main plan concise while allowing stakeholders access to deeper insights when needed. Always ensure each item is clearly labeled and referenced at the relevant point in the main document.

As you can see, business models and business plans have some similarities, but in the main they are quite different. Your business model explains the foundational concept behind your business, while a business plan lays out how you’ll put that model into action and build a business. 

When you’re starting a business, it’s best to have both, as the work of getting them done involves learning about your business from every angle. The knowledge you’ll gain is likely to be invaluable, and could even be the difference between success and failure. 

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Business Plan Vs Strategic Plan Vs Operational Plan—Differences Explained

Female entrepreneur sitting within a home studio drafting up individual plans for her business.

Noah Parsons

5 min. read

Updated October 27, 2023

Download Now: Free Business Plan Template →

Many business owners know and understand the value of a business plan.  The business plan is a key component  of the startup and fundraising process and serves as a foundation for your organization. However, it only tells part of the story. To get the whole picture and have a framework on which to build your business you also need a strategic plan and an operational plan.

  • What is a business plan?

In its simplest format, a  business plan  describes the “who” and the “what” of your business. It lays out who is running the business and what the business does. It describes the products and services that your business sells and who the customers are. 

  • What is a strategic plan?

A  strategic plan  looks beyond the basics of a business plan to explain the “how”. It explains the long-term goals of the business and how it expects to achieve those goals over the long term. A strategic plan explores future products and services that your business might offer and target markets that you might expand into. The plan explains your strategy for long-term growth and expansion.

  • What is an operational plan?

An operation plan zooms into the details of your business to explain how you are going to  achieve your short-term goals . It is the “when” and “where” of your planning process. The operational plan covers the details of marketing campaigns, short-term product development, and more immediate goals and projects that will happen within the next year.

  • What is the difference between a strategic plan and a business plan?

First, let’s look at the difference between a business and a strategic plan. For review:

A  business plan  covers the “who” and “what” of the business. The  strategic plan  gives us long-term goals and explains “how” the business will get there, providing a long-term view.

In broader terms, the business plan tells us who by showing us:

  • Who is running the business? What makes them qualified? What do they bring to the table that adds value?
  • Who is the competition? What do they offer and what makes you different?
  • Who is your customer? How big is the market? Where are they? What do they want and how will you give it to them? Also, how will you connect with your market?

The business plan answers the “what” by telling us:

  • What the business provides and how it’s provided. 
  • Product, services, and operations are all explained so that readers understand how customer needs are met.

The strategic plan, on the other hand, outlines long term goals and the “how”, focusing on the following:

  • Where will the business be in 3, 5, or even 10 years?
  • How will you expand to offer different products and services over time?
  • Will your market and industry change over time and how will your business react to those changes?
  • How will you grow your market and reach new customers?
  • What needs to happen so you can achieve your goals? What resources do you need to get there?
  • How will you measure success? What metrics matter and how will you track them?

So, your business plan explains what you are doing right now. Your strategic plan explains long-term aspirations and how you plan to transition your business from where it is today to where you want it to be in the future. The strategic plan helps you look more deeply into the future and explains the key moves you have to make to achieve your vision.

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  • What is the difference between strategic planning and operational planning?

While strategic planning looks at the long term and explains your broad strategies for growth, an operational plan looks at the short term. It explains the details of  what your business is going to do  and when it’s going to do it over the next twelve months or so. An operational plan covers details like:

  • What activities need to happen to achieve your business goals?
  • When will each activity take place, who will do it, and when do you need to reach specific milestones?
  • How will your business operate? What suppliers will you work with? When do you need to have them in place?
  • What marketing campaigns will you run and what will they cost?
  • What investments will you make in your products and services this year?

The bottom line, your operational plan is the short-term action plan for your business. It’s the tasks, milestones, and steps needed to drive your business forward. Typically an operational plan provides details for a 1-year period, while a strategic plan looks at a  3-5 year timeline , and sometimes even longer. The operational plan is essentially the roadmap for how you will execute your strategic plan.

  • How to use your business plan for strategic development and operations

A great business plan can encompass both the basic plans for the business, the long-term strategic plan, and the near-term operational plan. Using a lean planning method, you can tackle all three phases of planning and make the process easy to review and revise as your business grows, changes, and adapts.

Start with a simple plan

The lean planning methodology starts with a simple,  30-minute business plan  that outlines the fundamentals of your business: who you are, what you are doing, and who your customers are. It’s a great way to provide a brief overview of your business.

Expand your plan

From there, you can expand your plan to include your longer-term strategy. Adding greater detail to elements of the plan to explain long-term goals, milestones, and how your products and services will change and expand over time to meet changing market conditions.

Finally, your lean plan will cover  financial forecasts  that include monthly details about the short-term revenue and expenses, as well as longer-term annual summaries of your financial goals, including profitability and potential future loans and investments.

  • Use your business plan to manage your business

Regardless of the type of plan, you are working on, you need a team of players on hand to help you plan, develop, and execute both the operational and strategic plans. Remember, your business needs both to give it a clear foundation and a sense of direction. As well as to assist you with identifying the detailed work that has to happen to help you reach your long-term goals. 

Learn how  LivePlan  can help you develop a business plan that defines your business, outlines strategic steps, and tracks ongoing operations. You can easily share it with your team and all of the right stakeholders, explore scenarios and update your plan based on real-world results. Everything you need to turn your business plan into a tool for growth.

Content Author: Noah Parsons

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

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Business development plan: A step-by-step approach

Lucia Piseddu

  • This is some text inside of a div block.

A good business development plan can set you up for success. Learn how to create your own from scratch with zero experience!

If you’re just starting with business development , chances are that you’re a little confused about how you should do it. I got lost many times during my entrepreneurial journey. One of those moments was when I had to write a business development plan for the first time.

Now, the main problem was that I didn’t have a clue about what a business development plan was to start with. And of course, when I started digging, I got even more confused. I found a lot of information online, but nothing that would tell me how to do it step-by-step.

So after some years of trying and failing, I finally found my way to deal with it and build my own business development plan.

Below I’ll explain how to write a business development plan and what information you should include in practical terms. But first, let’s define what a business development plan is.

What is a business development plan?

A business development plan is a document that helps you implement your business development strategy in a step-by-step method. It involves a lot of research on the market and customers. But also, other aspects such as your competitors and buyer persona.

So, a business development plan is a detailed summary of important steps you’re going to take to grow your business. One key aspect to remember is that a business development plan is a LIVING document. This means that you have to update your plan continuously based on new information about your ecosystem.

This helps you strategize better but also ensures that it’s a document of quality insights.

A business development plan is divided into two main parts:

  • Research: in the research phase, you learn more about your market, customers, and competitors.
  • Action: you use your research and put it into action. Specifically, this translates into creating a value proposition, and content, and experimenting with ideas.

You can download our template for free at this link .

the business development school - the business development plan template

Step 1: Organize your business development plan

I’m a fan of organizing information in a structured, intuitive, and efficient way. Although it may sound basic, the first thing you should think about is to have a proper file you can consult on a daily basis.

It doesn’t have to contain every piece of information. Keep it simple by including only essential and key facts that will help you build an effective business development machine. Your business development plan needs to be easily accessible and quick to consult.

In this sense, you don’t need to get fancy and start looking for the latest software that promises you great time savings. Stick to something basic yet powerful. Google Sheets is your best ally when it comes to your business development plan.

So, the main goal of a business development plan is to keep information structured so that you can spot growth opportunities easier.

You can download our template for free at this link and start your business development plan.

Step 2: Market research

Market research is a stepping stone in a business development plan. It’s an activity to gather more information about customers’ preferences and needs. Many companies overlook this step thinking that their intuition will guide them through their challenges. Intuition can be helpful, but it’s still essential to know your customers better using research and data.

After all, most ideas start off from intuition. However, basing an entire plan on assumptions is never a smart strategy to use in business development. So, do your homework and make sure you always take educated guesses before starting to work on your business development plan.

Market research takes into account 3 variables . These will tell you the realistic size of the market you’re trying to target.

1 – Total Addressable Market or Total Available Market (TAM)

The TAM takes into account the entire market you’re operating in and basically tells you how much annual revenue there is available for your product or service.

Now, finding this information can be the first bummer. To me at least, it sounded quite impossible to find out. Later, I figured that there are many people out there that dedicate their life only to market research.

You can use Google to find out this information. But of course, you first need to know what you’re looking for. The information you need, in this case, is basically knowing how many companies or people would benefit from your product or service.

You also want to know how many companies operate in your exact space both in terms of services and geography. To get relevant market news, try Googling “your industry market trends”, “your market report”, or “your industry report”.

Many big consultancy groups and governmental institutions dedicate a lot of time to this type of research. It’s a good and reliable starting point.

PRO TIP: Choose your sources very carefully. You’ll find a lot of random information, learn to filter out what you’re reading.

2 – Total Served Market (TSM)

Once you know how big your market is, you need to check how much of it is already served by your competitors.

In this case, the information you’re looking for is all about your competition. You should ask yourself first how many of them you have.

Then you need to find out how well they’re doing and start hunting for as much intelligence as possible.

The info you need to look for is how many clients your competitors claim to have, what revenue they generate, and where they are present.

First, Google keywords to identify your competitors. Right after that, you can start digging deeper into their websites and find detailed info.

Bigger competitors will most likely have good press coverage. Read these articles to gather more insight.

Last, don’t overlook the importance of customer review websites. Customers can uncover many relevant details that your competitors don’t want to reveal. And of course, make use of technology to make the most out of your research.

3 – Serviceable Obtainable Market (SOM)

The last step in your market research is to quantify how much you can realistically obtain with your business development effort.

Your SOM is your share in the market. So, to put it simply, it’s not possible to have an entire market buy only your products and services. There is a specific customer base that will buy from your company . So, your SOM refers to your market share and the people that can become your customers if they see a benefit from your products or services.

SOM takes into account your brand awareness, market insights, but also competition. It helps you forecast potential earnings and also gain customers. Based on the research, you become aware of what your competitors are offering to the market. Moreover, you will be able to tailor your products and services to meet the needs and preferences of your customers.

the business development school - business development plan market research

Step 3: Competitor analysis

The third step to do when creating your business development plan is to do a competitor analysis . So far, I discussed market research and how it helps you get to know the preferences of your target audience better. But, to grow your business sustainably and profitably, it’s vital that you analyze your competitors as well.

First, figure out who your direct and indirect competitors are. So, in a Google search, we try to identify or find the ID of each company that competes in your market. This can be found in the website’s ‘About us’ section. Then, the aim is to find key personalities such as managers and executives, and so on.

Once you have this information, you can move on to products and services. You can find this on your competitor’s website as well. This specific section defines what the company specializes in. You can use this information to compare your products to those of your competitors and try to find ways to improve them.

Continue by checking their clients, and the pricing they offer for their products and services.

PRO TIP: Read the customer reviews of your competitors to spot their strengths and weaknesses. Use the insights to improve your offer.

the business development school - business development plan competitor research

Step 4: Customer research

After identifying your market share, you can start thinking of what kind of customers within this segment, you are trying to sell your products and services to.

The best way to tackle this is by running proper customer research that will provide you with your Ideal Customer Profile and Buyer Persona.

This is the part I like the most because it really helps you understand who you’re talking to. But how do you do it? First, if you already have some customers, start analyzing them. You want to gather more information on who they are, what they do, and their habitual traits.

For example:

  • What job titles do these people have?
  • How old are they?
  • What communication tools do they use?
  • Where do they hang out?
  • What are their personalities like?
  • What are their challenges?
  • What do they do in their daily lives?

You can find all this info by simply checking social media profiles. Really, just by observing their social media platforms, you can get to know them in-depth! Take some time to check a few ones (at least 10) and you’re going to start seeing patterns.

Then, check some job descriptions about the people you’re targeting. This will highlight what are their professional responsibilities and how your product or service can help them. Last, it’s always advisable to run a survey.

Step 5: Build your Buyer Persona

Right after having run your customer research, you can now create your buyer persona.

The buyer persona is a semi-fictional representation of your ideal customers based on data and research,

In your buyer persona, you need to include all the relevant information you found through your customer research. It should look like something below:

the business development school - buyer persona template

Step 6: Value Propositions

The customer research concludes the research part of your business development plan. Now it’s time to put your insights into action and start building your business development strategy .

The first valuable asset you need to build is a value proposition.

A value proposition is the value your customers get should they choose to buy your products and services

The value proposition helps you communicate your value as a company and you can use it on your website, sales calls, social media posts, etc. Having a clear value proposition will help you attract the right audience and persuade potential customers to work with you.

Of course, a good value proposition is based on that, and if you followed all the steps, you should have all the insights you need.

To build a value proposition we will use the Job-To-Be-Done framework. This helps you identify what are the responsibilities of your buyer persona when they’re doing their job.

For example, a typical responsibility for a recruiter is to find the right talent .

the business development school - job-to-be-done framework

Second, consider the pains and gains of your customers. Customers’ emotions are usually the reason behind their buying decisions. They influence their preferences, frequency of buying, and also which companies they buy from.

Especially the challenges are a crucial element in your value proposition because you can immediately link your solution to a concrete pain that your customers are facing.

For example, let’s go back to the example of the recruiter. We know that one main responsibility of a recruiter is to find talent. One major challenge for recruiters is to have enough time to process all the CVs they receive daily.

Now, let’s assume you work for a company that provides recruitment software that can automate CV screening.

A good value proposition, in this case, would sound like this:

Save 70% of your CV screening time using our recruitment software

the business development school - value proposition design template

Step 7: Content plan

Once you have your value proposition, the next step is to share it with your target audience. That’s when having a content plan becomes a must.

A content plan helps you strategize the type of information you want to feed your audience. It also helps you select the channels on which you should build your presence.

For content to be effective, you need to have a clear idea of your target audience when you write posts/emails, or articles. So, always consult your buyer persona before creating content.

Just like the value propositions, effective content revolves around the pain point you identified earlier. Use them to get the attention of your audience and provide valuable information that helps them alleviate these pains.

This will help you establish yourself as a valuable resource and when they will want to solve their issues, you’ll be the first to pop into their minds.

Step 8: Experiments

The last step in your business development plan is all about creativity and finding opportunities. This is the moment in which we create experiments to validate some of our business assumptions. Your experiment should be ideas that you think will bring sustainable growth to your company.

Once you identify some ideas, define some goals and set up the methodology you will follow to run this experiment. For example, if you heard of a new social media and you think your audience might be on it, build an experiment to validate if this is true and if it can bring you results.

Attach a goal to this idea, for example, generating 10 qualified leads on this new channel.

Then decide for how long you will run the experiment – ideally a couple of weeks. Once the experiment is over analyze what happened. If the experiment was successful, you need to scale this activity. If not, take the learnings for further improvements.

Read this article with 10 business development examples to have some ideas on how to implement your strategy.

The business development plan is a key document that helps you map your ecosystem and strategize your business development efforts .

It consists of a research part and an action part. In the first part, you analyze your market, competitors, and customers. In the second, you use your insights to build value propositions, content plans, and experiments.

The business development plan is a live document, so you have to update it every time you have new insights. Of course, you have to use it in your daily operations to make sure you’re on the right track.

The business development plan is one of the assets you will build during our training. Would you like to shake up your business development career and work in a more structured way? Then join our next cohort .

Last, if you are a company wanting to train your business development team, our custom training solutions are the best way to take your team to the next level.

business development plan vs business plan

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  • A Game-Changing Business Development Strategy to Achieve Consistent Growth

Joe Pope

Your business development strategy can be key to the success or failure of your firm. In this post, we’ll explore how to create a strategy and associated plan that can propel an individual, a practice or an entire firm to new levels of growth and profitability.

Business Development Defined

Business development (BD) is the process used to identify, nurture and acquire new clients and business opportunities to drive growth and profitability. A business development strategy is a document that describes the strategy you will use to accomplish that goal.

The scope of business development can vary a lot from organization to organization. Consider the model professional services organizations use to get new business shown in Figure 1.

business development plan vs business plan

Figure 1. The three stages of the business development funnel

The first two stages of the model, Attract Prospects and Build Engagement, are traditional marketing functions. The final stage, Turn Opportunities into Clients, is a traditional sales function. In its traditional role, business development would be looking for new channels of distribution or marketing partners.

But roles are changing and naming conventions evolve. In today’s world many firms refer to the entire marketing and sales process as business development. We know, it can be confusing. So let’s sort it out a bit.

Business Development vs. Marketing

Marketing is the process of determining which products and services you will offer to which target audiences, at what price. It also addresses how you will position and promote your firm and its offerings in the competitive marketplace. The result of all this activity should be an increasing awareness of your firm among your target audience — and a stronger flow of qualified leads and opportunities.

Download the Business Development Guide

Historically, business development has been a subset of the marketing function that was focused on acquiring new marketing or distribution relationships and channels. While this role still exists in many companies, the business development title has become interchangeable with many marketing and sales functions.  

Business Development vs. Sales

Sales is the task of converting leads or opportunities into new clients. Business development is a broader term that encompasses many activities beyond the sales function. And while there is some overlap, most traditional BD roles are only lightly involved in closing new clients.  

Business development is often confused with sales. This is not too surprising because many people who are clearly in sales have taken to using the title of Business Developer . Presumably this is done because the organization believes that the BD designation avoids the stigma sometimes associated with sales.

Nowhere is this practice more prevalent than in professional services. Accountants, lawyers and strategy consultants do not want to be seen as “pushy sales people.” This titular bias is firmly rooted despite the fact that developing new business is an important role of most senior members of professional services firms. Also, the many aspects of the traditional business development role (finding new distribution channels, for instance) don’t translate easily to the professional services environment.

Since so many clients want to meet and get to know the professionals they will be working with, the Seller-Doer role is well established in many firms. The preference for Seller-Doers also tends to discourage firms from fielding a full-time sales force.

As an alternative approach to leveraging fee-earners’ time, some firms have one or more Business Developers on staff. In the professional services context, these folks are often involved in lead generation and qualification, as well as supporting the Seller-doers in their efforts to close new clients. In other organizational contexts, this role might be thought of as a sales support role.

The result of this confusing picture is that many professional services firms call sales “business development” and make it part of every senior professional’s role. They may also include some marketing functions, such as lead generation and lead nurturing, into the professional’s BD responsibilities.

It is on this expanded role — in which business development encompasses the full range of lead-generation, nurturing and sales tasks — that we will concentrate on in this post.

See also: Heller Consulting Case Story

Business Development Examples

To clarify what the professional services business development role entails, let’s consider this business development example:

Bethany is the Director of Business Development at a fictional mid-sized architecture firm. She is not an architect herself. Nor is she involved in any aspect of delivering client projects. Instead, her role is exclusively focused on signing new business for her firm—whether new or existing clients. 

For new clients, Bethany spends much of her time responding to RFPs, communicating directly with inbound leads generated by the marketing/sales enablement team, and nurturing potential clients that she met at a recent industry conference. Bethany also collaborates with the marketing team in the development of any materials she needs to sell to new accounts.

When it comes to existing accounts, Bethany also plays a major role. She meets monthly with delivery teams to understand whether current client projects are on scope or if change orders are needed. She also maintains a relationship with clients’ key stakeholders. If an opportunity for more work opens, she knows that her relationship with the client is an important component of the potential deal.

In this example, Bethany is the primary driver of business development but that does not mean she is doing this alone. Her colleague, Greg, is a lead architect at the firm. While Greg’s primary focus is delivering for his clients, business development—and even marketing—is also an important part of his professional life. Greg often attends industry conferences with Bethany, where he is a speaker and subject matter expert and she is the primary networker. The business development dynamic should not end with Bethany, and it should permeate the whole organization.

In this business development example, you can see that the range of roles and responsibilities is wide. This is why it is essential that business development be delivered strategically. Let’s talk about what that means.

Strategic Business Development

Not every business development activity has the same impact. In fact, many are opportunistic and tactical in nature. This is especially true for many Seller-Doers. 

Caught between the pressures of client work and an urgent need to bring in new business, they cast about for something quick and easy—maybe a small piece of business at a low price point—that will produce short term results. Of course, this is no real strategy at all.

Strategic business development is the alignment of business development processes and procedures with your firm’s strategic business goals. The role of strategic business development is to acquire ideal clients—the kind that are highly profitable and aren’t overly demanding—for your highest priority services using brand promises that you can deliver upon.

Deciding which targets to pursue and strategies to employ can be a high stakes decision. A good strategy, well implemented, can drive high levels of growth and profitability. A poorly conceived strategy can stymie growth and frustrate valuable talent.

Yet many firms falter at this critical step. They rely on habit, anecdotes and fads — or worse still, that innovation killer, “this is how we have always done it.” In a later section, we’ll explain how to develop your strategic business development plan. But first let’s explore some of the strategies that might go into that plan.

Top Business Development Strategies

Let’s look at some of the most common business development strategies and how they stack up agains what today’s buyers are looking for .

Networking is probably the most universally used business development technique. It’s built on the ideas that professional services buying decisions are rooted in relationships, and the best way to develop new relationships is through face-to-face networking.

It certainly is true that many relationships are established in that way. And if you are networking with members of your target audience, you can develop new business. But there are limitations. Today’s buyers, however, are very time pressured, and networking is time consuming. It can be very expensive, if you consider travel and time away from the office.

Newer digital networking techniques can help on the cost and time front. But even social media requires an investment of time and attention.

A close relative of networking, referrals are often seen as the mechanism that turns networking and client satisfaction into new business. You establish a relationship, and that person refers new business to you. Satisfied clients do the same.

Without question, referrals are common, and many firms get most or all of their business from them. But referrals are passive. They rely on your clients and contacts to identify good prospects for your services and make a referral at the right time.

The problem is, referral sources often don’t know the full scope of your services or the range of ways you can help a client. So many referrals are poorly matched to your capabilities. Other well-matched referrals go unmade because your referral source fails to recognize a great prospect when they see one. Finally, many prospects that might be good clients rule out your firm before even talking with you. One  study puts that number at over 50%.

Importantly, there are new digital strategies that can accelerate referrals. Making your specific expertise more visible is the key. This allows people to make better referrals and increases your referral base beyond clients and a few business contacts.

Learn More: Referral Marketing Course

Sponsorships and Advertising

Can you develop new business directly by sponsoring events and advertising? It would solve a lot of problems if it works. No more trying to get time from fully utilized billable professionals.

Unfortunately, the results on this front are not very encouraging. Studies have shown that traditional advertising is actually associated with slower growth. Only when advertising is combined with other techniques, such as speaking at an event, do these techniques bear fruit.

The most promising advertising strategy seems to be well-targeted digital advertising. This allows firms to get their messages and offers in front of the right people at a lower cost.

Outbound Telephone and Mail

Professional services firms have been using phone calls and mail to directly target potential clients for decades. Target the right firms and roles with a relevant message and you would expect to find new opportunities that can be developed into clients.

There are a couple of key challenges with these strategies. First they are relatively expensive, so they need to be just right to be effective. Second, if you don’t catch the prospect at the right time, your offer may have no appeal relevance — and consequently, no impact on business development.

The key is to have a very appealing offer delivered to a very qualified and responsive list. It’s not easy to get this combination right.

Thought Leadership and Content Marketing

Here, the strategy is to make your expertise visible to potential buyers and referral sources. This is accomplished through writing, speaking or publishing content that demonstrates your expertise and how it can be applied to solve client problems.

Books, articles and speaking engagements have long been staples of professional services business development strategy. Many high visibility experts have built their practices and firms upon this strategy. It often takes a good part of a career to execute this approach.

But changing times and technology have reshaped this strategy. With the onset of digital communication it is now easier and much faster to establish your expertise with a target market. Search engines have leveled the playing field so that relatively unknown individuals and firms can become known even outside their physical region. Webinars have democratized public speaking, and blogs and websites give every firm a 24/7 presence. Add in video and social media and the budding expert can access a vastly expanded marketplace.

But these developments also open firms to much greater competition as well. You may find yourself competing with specialists whom you were never aware of. The impact is to raise the stakes on your business development strategy.

Combined Strategies

It is common to combine different business development strategies. For example, networking and referrals are frequently used together. And on one level, a combined strategy makes perfect sense. The strength of one strategy can shore up the weakness of another.

But there is a hidden danger. For a strategy to perform at its peak, it must be fully implemented. There is a danger that by attempting to execute too many different strategies you will never completely implement any of them.

Good intentions, no matter how ambitious, are of little real business development value. Under-investment, lack of follow through and inconsistent effort are the bane of effective business development.

It is far more effective to fully implement a simple strategy than to dabble in a complex one. Fewer elements, competently implemented, produce better results.

Next, we turn our attention to the tactics used to implement a high-level strategy. But first there is a bit of confusion to clear up.

Business Development Strategy Vs. Tactics

The line between strategy and tactics is not always clear. For example, you can think of networking as an overall business development strategy or as a tactic to enhance the impact of a thought leadership strategy. Confusing to be sure.

From our perspective, the distinction is around focus and intent. If networking is your business development strategy all your focus should be on making the networking more effective and efficient. You will select tactics that are aimed at making networking more powerful or easier. You may try out another marketing technique and drop it if it does not help you implement your networking strategy.

On the other hand, if networking is simply one of many tactics, your decision to use it will depend on whether it supports your larger strategy. Tactics and techniques can be tested and easily changed. Strategy, on the other hand, is a considered choice and does not change from day to day or week to week.

10 Most Effective Business Development Tactics

Which business development tactics are most effective? To find out, we recently conducted a study that looked at 824 professional services firms. The research identified those firms that were growing at greater than a 20% compound annual growth rate over a three-year period.

These High Growth firms were compared to firms in the same industry that did not grow over the same time period. We then examined which business development tactics were employed by each group and which provided the most impact.

The result is a list of the ten most impactful tactics employed by the High Growth firms:

  • Outbound sales calls from internal teams
  • Providing assessments and/or consultations
  • Business development materials
  • Speaking at targeted conferences or events
  • Networking at targeted conferences or events
  • Conducting and publishing original research
  • Live product/service demonstrations
  • Presenting in educational webinars
  • Marketing partnerships with other organizations
  • Case studies

There are a couple of key observations about these growth tactics. First, these techniques can be employed in service of different business development strategies. For example number four on the list, speaking at targeted conferences or events, can easily support a networking or a thought leadership strategy.

The other observation is that the top tactics include a mix of both digital and traditional techniques. As we will see when we develop your plan, having a healthy mix of digital and traditional techniques tends to increase the impact of your strategy.

Business Development Skills

Now that we have identified the key business development strategies and tactics, it is time to consider the business development skills your team will need. Business development skills require a broad range of technical skills but there are some that make a difference.

When the Hinge Research Institute studied marketing and business development skills in our annual High Growth Study , we found that the firms that grow faster have a skills advantage within their marketing and business development teams.

In Figure 2 below, we see which business development skills are the most important for the high growth firms:

business development plan vs business plan

Figure 2. Skill ratings by marketing function (High Growth vs. No Growth firms)

Let’s dive into the top three skills from this list. 

The number one business development skill high growth firms enjoy are strong project management skills. And for experienced business development specialists, this makes good sense. Staying organized, accurately tracking business development activity, and managing accounts are essential for building and maintaining strong business relationships. Sound project management practices also allow the business development team to product stronger proposals more quickly without sacrificing quality.

The next most important skill is simplifying complex concepts. In business development conversations, it is vital that team members are able to communicate your firm’s service offerings and capabilities in a ways that prospects can understand. Speaking in industry jargon or presenting overly complicated charts creates unnecessary confusion and friction. Therefore, it is no surprise to see that the fastest growing professional services firms have an advantage in communicating complex information in a way that buyers understand.

The third most important business development skill is data analytics. Firms that make a habit of regularly monitoring key metrics have a real advantage. They can see what marketing techniques are working and which are having problems. The allows them to make course corrections in near real time. Firms that rarely or never look at data are running blind, relying instead on potentially misleading anecdotal evidence.

Review the other business development and marketing skills in the figure above and determine which skills your team should aim to develop.  Developing these skills should be a key priority of your business development team.

How to Create Your Strategic Business Development Plan

A Business Development Plan is a document that outlines how you implement your business development strategy. It can be a plan for an individual, a practice or the firm as a whole. Its scope covers both the marketing and sales functions, as they are so intertwined in most professional services firms.

Here are the key steps to develop and document your plan.

Define your target audience

Who are you trying to attract as new clients? Focus on your “best-fit” clients, not all possible prospects. It is most effective to focus on a narrow target audience. But don’t go so narrow that you can’t achieve your business goals.

Research their issues, buying behavior and your competitors

The more you know about your target audience the better equipped you will be to attract their attention and communicate how you can help them. What are their key business issues? Is your expertise relevant to those issues? Where do they look for advice and inspiration? What is the competitive environment like? How do you stack up?

Identify your competitive advantage

What makes you different? Why is that better for your target client? Are you the most cost-effective alternative? Or the industry’s leading expert? However you position your firm, your claims need to be true, provable and relevant to your target audience. It is very useful to document this positioning as you will use it over and over again as you develop your messages and marketing tools.

Choose your overall business development strategy

Pick the broad strategy or strategies you will use to reach, engage and convert your prospects. You can start with the list of top strategies provided above. Which strategy fits with the needs and preferences of your target audiences? Which ones best convey your competitive advantage? For example, if you are competing because you have superior industry expertise, a thought leadership/content marketing strategy will likely serve you well.

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Choose your business development tactics

A great place to start is the list of the most effective tactics we provided above. Make sure that each technique you select fits your target audience and strategy. Remember, it’s not about your personal preferences or familiarity with a tactic. It’s about what creates a connection with your audience.

Also, you will need to balance your choices in two important ways: First, you will need tactics that address each stage of the business development pipeline shown in Figure 1. Some techniques work great for gaining visibility but do not address longer-term need to nurture prospects over time. You need to cover the full funnel.

Second, you need a good balance between digital and traditional techniques (Figure 2). Your research should inform this choice. Be careful about assumptions. Just because you don’t use social media doesn’t mean that a portion of your prospects don’t use it to check you out.

business development plan vs business plan

When, how often, which conferences, what topics? Now is the time to settle on the details that turn a broad strategy into a specific plan. Many plans include a content or marketing calendar that lays out the specifics, week by week. If that is too much detail for you, at least document what you will be doing and how often. You will need these details to monitor the implementation of your plan.

Specify how you will monitor implementation and impact

Often overlooked, these important considerations often spell the difference between success and failure. Unimplemented strategies don’t work. Keep track of what you do, and when. This will both motivate action and provide a great starting place as you troubleshoot your strategy. Also monitor and record the impacts you see. The most obvious effect will be how much new business you closed. But you should also monitor new leads or new contacts, at the bare minimum. Finally, don’t neglect important process outcomes such as referrals, new names added to your list and downloads of content that expose prospects and referral sources to your expertise.

If you follow these steps you will end up with a documented business development strategy and a concrete plan to implement and optimize it.

business development plan vs business plan

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What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

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A business plan is a document that outlines a company's goals and the strategies to achieve them. It's valuable for both startups and established companies. For startups, a well-crafted business plan is crucial for attracting potential lenders and investors. Established businesses use business plans to stay on track and aligned with their growth objectives. This article will explain the key components of an effective business plan and guidance on how to write one.

Key Takeaways

  • A business plan is a document detailing a company's business activities and strategies for achieving its goals.
  • Startup companies use business plans to launch their venture and to attract outside investors.
  • For established companies, a business plan helps keep the executive team focused on short- and long-term objectives.
  • There's no single required format for a business plan, but certain key elements are essential for most companies.

Investopedia / Ryan Oakley

Any new business should have a business plan in place before beginning operations. Banks and venture capital firms often want to see a business plan before considering making a loan or providing capital to new businesses.

Even if a company doesn't need additional funding, having a business plan helps it stay focused on its goals. Research from the University of Oregon shows that businesses with a plan are significantly more likely to secure funding than those without one. Moreover, companies with a business plan grow 30% faster than those that don't plan. According to a Harvard Business Review article, entrepreneurs who write formal plans are 16% more likely to achieve viability than those who don't.

A business plan should ideally be reviewed and updated periodically to reflect achieved goals or changes in direction. An established business moving in a new direction might even create an entirely new plan.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. It allows for careful consideration of ideas before significant investment, highlights potential obstacles to success, and provides a tool for seeking objective feedback from trusted outsiders. A business plan may also help ensure that a company’s executive team remains aligned on strategic action items and priorities.

While business plans vary widely, even among competitors in the same industry, they often share basic elements detailed below.

A well-crafted business plan is essential for attracting investors and guiding a company's strategic growth. It should address market needs and investor requirements and provide clear financial projections.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, gathering the basic information into a 15- to 25-page document is best. Any additional crucial elements, such as patent applications, can be referenced in the main document and included as appendices.

Common elements in many business plans include:

  • Executive summary : This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
  • Products and services : Describe the products and services the company offers or plans to introduce. Include details on pricing, product lifespan, and unique consumer benefits. Mention production and manufacturing processes, relevant patents , proprietary technology , and research and development (R&D) information.
  • Market analysis : Explain the current state of the industry and the competition. Detail where the company fits in, the types of customers it plans to target, and how it plans to capture market share from competitors.
  • Marketing strategy : Outline the company's plans to attract and retain customers, including anticipated advertising and marketing campaigns. Describe the distribution channels that will be used to deliver products or services to consumers.
  • Financial plans and projections : Established businesses should include financial statements, balance sheets, and other relevant financial information. New businesses should provide financial targets and estimates for the first few years. This section may also include any funding requests.

Investors want to see a clear exit strategy, expected returns, and a timeline for cashing out. It's likely a good idea to provide five-year profitability forecasts and realistic financial estimates.

2 Types of Business Plans

Business plans can vary in format, often categorized into traditional and lean startup plans. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

  • Traditional business plans : These are detailed and lengthy, requiring more effort to create but offering comprehensive information that can be persuasive to potential investors.
  • Lean startup business plans : These are concise, sometimes just one page, and focus on key elements. While they save time, companies should be ready to provide additional details if requested by investors or lenders.

Why Do Business Plans Fail?

A business plan isn't a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections. Markets and the economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All this calls for building flexibility into your plan, so you can pivot to a new course if needed.

How Often Should a Business Plan Be Updated?

How frequently a business plan needs to be revised will depend on its nature. Updating your business plan is crucial due to changes in external factors (market trends, competition, and regulations) and internal developments (like employee growth and new products). While a well-established business might want to review its plan once a year and make changes if necessary, a new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is ideal for quickly explaining a business, especially for new companies that don't have much information yet. Key sections may include a value proposition , major activities and advantages, resources (staff, intellectual property, and capital), partnerships, customer segments, and revenue sources.

A well-crafted business plan is crucial for any company, whether it's a startup looking for investment or an established business wanting to stay on course. It outlines goals and strategies, boosting a company's chances of securing funding and achieving growth.

As your business and the market change, update your business plan regularly. This keeps it relevant and aligned with your current goals and conditions. Think of your business plan as a living document that evolves with your company, not something carved in stone.

University of Oregon Department of Economics. " Evaluation of the Effectiveness of Business Planning Using Palo Alto's Business Plan Pro ." Eason Ding & Tim Hursey.

Bplans. " Do You Need a Business Plan? Scientific Research Says Yes ."

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

Harvard Business Review. " How to Write a Winning Business Plan ."

U.S. Small Business Administration. " Write Your Business Plan ."

SCORE. " When and Why Should You Review Your Business Plan? "

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What is the difference between a business plan and a strategic plan?

3-minute read

Business plans are often confused with strategic plans, but they’re not the same thing. Every company should have both types of plan, and it’s important to know the differences between them so your business to benefit from both.

“A business plan describes the foundations of a company, its owners, its capabilities, the industry and market(s) in which it operates, how it generates revenues and its financial projections,” says Jérôme Côté, a Business Advisor with BDC’s Advisory Services who counsels companies on strategic planning.

“A strategic plan assesses the current environment of a business, both internally and externally. It establishes future goals and targets and describes the strategies it will implement to reach them.”

In other words, a business plan describes a current business or a specific new project. A strategic plan talks about how you want to change your company to grow or be ready for the future.

At a glance: Business plan vs. strategic plan

Business plan vs strategic plan, Similarities and Differences

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Business plan vs Strategic Plan - What You Must Know

Business plan vs Strategic Plan - What You Must Know

Like everything else in life, the nature of business needs a plan in place to follow and measure. Crafting a strategic roadmap isn't just a suggestion—it's a necessity.

This is one of the key elements of a startup or even a business division within an organization that is expanding or diversifying. It has every resource element and needs to be mapped out for the business, including projected milestones for the future.

However, every business strategist needs to know that there are some subtle differences between what constitutes a business plan, and the several differences it has with a strategic plan. Let’s walk through the different elements that comprise each and understand the outcome each aims to achieve.

Introducing The Business Plan

A business plan is exactly what the name suggests— a plan to start and run a business or a new entity of an existing business; usually either an expansion in a newer region or a diversification into a new market. Business plans are mainly created for internal reference purposes or external funding purposes, with the latter being the common usage. They form the basis of all business strategies and decisions made at the ownership level in an organization. The most essential components of a business plan include:

Organizational Plan - This is the core of a business plan, and it includes the mission and vision statement, along with the market in which the company plans to operate. This plan also encompasses thorough market research to gauge the potential of the business, crucial for securing funding or sponsorship. It articulates the rationale behind the business's growth trajectory, outlining clear timelines for achieving milestones along the way.

Financial Plan - A robust financial plan is the bedrock of any successful business venture, where cash flow reigns supreme, and a meticulously crafted balance sheet serves as the ultimate scorecard. A financial plan includes some of the most important elements of the entire business plan and includes elements like projected cash flow statements, capital requirements, a summary of projected overheads, a projected balance sheet including assets and liabilities, and income and expense statements.

Remember to regard this as the central nervous system, for it permeates and influences almost every aspiration the enterprise hopes to attain.

Sales and Marketing Plan - We mentioned “almost” everything above for this very reason. Sales and marketing form the other significant component of the business plan. These include sales forecasts and overheads, marketing and brand management summaries, and market share projections that the business hopes to achieve within a time frame.

Business plans are indeed comprehensive and all-encompassing. They form the basis of the business's existence or the rationale for investments in it. But what about translating these plans into action? How do we ensure that the sky-high goals set forth are actually achievable?

The Actionables- A Strategic Plan

Strategic plans constitute the basis of operations and responsibilities within the business. These plans lay the paths out for each member of the organization to follow and define the functional outline and the key outcomes for every project and process within the business. A strategic plan goes on to define the operations and their outcomes within the organization, its departments, and its employees. The single thread connecting strategic planning with the business plan is the vision of the organization, and for obvious reasons— vision serves as the guiding light for strategy formation, which, in turn, directs the day-to-day operations of the business.

Why A Strategic Plan is Crucial to The Organization

In a word— synchronization. A robust and well-laid-out strategic plan establishes the much-needed sync between teams and their objectives. Not only that, it also provides a guide for daily operations alongside the focus and direction that teams often need to get the job done, on time and within budget. When all these components are integrated into a cohesive network, the true value of a strategic plan emerges—a seamless and grand orchestration of departments, teams, and individuals using the resources allocated to them to achieve the key performance indicator that they are responsible for.

Elements to Consider in a Strategic Plan

When tasked with creating a strategic plan for your business, you will need to incorporate certain components that will ensure that the stakeholders are aligned completely with the organization’s goals and objectives. These include:

Vision and Values - The vision statement is the most important component of the strategic plan and the most overarching. It propels the organization towards established goals and the values that every employee and stakeholder must incorporate.

Goals - These are short, medium, or long-term, depending on the scope of the strategic plan. They provide the much-needed context for the organization to undertake initiatives that meet the vision while maintaining the values.

Guiding Principles - Often, organizations face crossroads where they must decide which steps to take next, to reach their vision. Principles are included in strategic plans to align teams towards the vision when faced with a dilemma and form a critical part of strategic planning.

Action Plans - A sum of key initiatives, processes, and projects that are required to be performed on a pre-determined periodic basis for the goal to be accomplished. These also include the time frames for each stakeholder responsible for each option. They usually follow the DACI format for each action (Driver, Approver, Contributor, Informed)

SWOT Analysis - The quintessential component, the Strength, Weaknesses, Opportunities, and Threats analysis of the strategic plan lends context to all business actions vis-a-vis the external environment. This includes competitors, market forces and conditions, identification of internal and external threats, and several other factors.

Read This - SWOT Analysis: How to Strengthen Your Business Plan

Here’s a table highlighting the main differences between a Business Plan and a Strategic Plan with a focus on the key components of each—

Business Plan vs Strategic Plan

Learning All About Strategic Planning

In all businesses, a strategic plan serves as the foundational blueprint, akin to a meticulously drawn map for a general. It provides the essential guidance and direction needed for the entire organization to navigate toward success. It is crucial, therefore, to acquire the necessary skills and certifications for employment as a business strategist who would be entrusted with creating it. Know more about how to become a successful and sought-after business strategist today!

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How to write a business development plan: a step by step guide.

How to Write a Business Development Plan: A Step By Step Guide

So we’ve already tackled how to write the infamous business plan , but now that you’re in the growth stage of your business – what’s next?

Many business owners will look to write a business development plan with the aim to make their business better. Running a business is never a stationary job, you constantly have to be looking to grow and improve.

But what exactly is a business development plan and how do you write one? Let’s find out.

Here’s What We’ll Cover:

What Is a Business Development Plan?

How to write a business development plan, key takeaways.

A business development plan is a document put together by the business owner with the aim to grow and improve their business. The plan will set goals for growth and explain how you will achieve them.

A business development strategy can have a short-term or long-term focus, or both. They should also be constantly reviewed and revised as things shift and your goals may change.

A health plan is one that builds as your business evolves.

business development plan vs business plan

A standard business development strategy can be split up into 6 different sections, each one with a different aim and purpose. These sections are:

You should always be looking to grow your business. In this section, you will identify where growth will come from. For example, whether it’s new product development, adding different services or breaking into new markets. Your main business development goals should always point towards growth.

According to a U.S. Bank study, 82% of small businesses fail because of poor cash flow management and understanding. That’s why it’s vital that you have a constant eye on your funding and your bottom line.

You need to understand how you’ll fund your business development. So in this section, you should lay out your current capital, and how much more you will need to sustain growth.

3. Financial Goals

You should have a good idea of your current revenue, costs and profits. These numbers can then be used as a starting point for setting new, more ambitious revenue goals. This is for when you have expanded and developed your business.

4. Operational Needs

When growing a business, your operational needs will change. For example, what started out as a two-person job can develop into needing a whole team of people. So in this section, you will need to identify what things about your business will need to change to accommodate and promote growth.

5. Sales and Marketing

No business can succeed without a strong and stable sales team and marketing team. As your business grows, so will your sales and marketing needs. So you will need to take the time to figure out your target market and what sales and marketing efforts will promote growth. You should then put all of your focus on those efforts.

It’s vital that your sales process and marketing strategies are strong and sturdy enough to support a growing business.

business development plan vs business plan

6. Team Needs

Every strong business needs a strong team around it. When you started your business, it’s likely that you shouldered a lot of the jobs and responsibilities. As your business grows, you’ll soon come to realize that you can no longer do this alone.

So as a business developer, you need to think about what jobs and tasks you are best and most effective at. You should then correctly delegate the other responsibilities to the appropriate team members. This is often a good way to figure out if you have the right team around you. If you dread the thought of offloading tasks to your team, you may not have the trust in your team that you should.

Also Read: Tuckman Theory of Team Development

Business development plans may seem like a relatively daunting task. But once you figure out the basics then they can almost write themselves.

You need to have an open mindset, a realistic approach and the ability to accept some potential failures.

Expanding and developing a business is hard work, but with the right plan in place, you are giving yourself the best chance possible.

Are you looking for more business advice on everything from starting a new business to new business practices?

Then check out the FreshBooks Resource Hub .

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Business Model vs Business Plan: Main Differences

19 Aug, 2024

business development plan vs business plan

Distinguishing business models from plans is crucial for success. Models outline value creation and profit generation, while plans detail strategies, research, and projections. Together, they form the blueprint for long-term success and operational execution.

What is a Business Model?

A business model is the backbone of any company, detailing the plan for how it intends to operate, generate revenue, and make a profit. It's less about the nitty-gritty details found in a business plan and more about the overall concept of how the business creates value for customers and captures value for itself. Essentially, a company's business model describes the way the company sells its products or services and how it establishes and maintains customer relationships to achieve financial success.

At its core, a business model involves identifying the value proposition of the company, which is what makes its products or services attractive to customers. It also outlines the customer segments targeted, the key activities and resources needed to operate, and the channels through which it reaches its customer base. Importantly, it details the revenue streams the business will pursue to generate income and the cost structure that outlines the expenses involved.

What is a Business Plan?

A business plan is a detailed roadmap for building a successful business. Unlike the broader strokes of a business model that describes how a company creates and delivers value, business plans are a comprehensive document that outlines the specifics of business strategy. They serve as a guide to what the business intends to do and how it plans to do it and are often used to attract investors and secure financing.

The heart of a business plan includes an executive summary, which is a snapshot of the business and its plans for success. This section briefly explains the business idea, key objectives, and how the business will achieve its goals. It's followed by detailed sections that outline the business's structure, market analysis, value proposition, marketing and sales strategies, financial projections, and more.

Key components of a business plan include the business model canvas, which lays out the key resources and activities needed to operate the business. It also delves into the cost structure, detailing all the expenses the business will face. A thorough market analysis assesses the existing market, target customers, and competitive landscape. This helps in formulating a solid marketing strategy and establishing a unique value proposition that sets the business apart from its competitors.

Financial planning is also crucial, with sections dedicated to expected financial performance, revenue generation, and a detailed financial forecast. This helps potential investors and business owners understand the financial viability and growth potential of the business.

Types of Business Models

There are many types of business models, each defining a unique way a company creates value for its customers and generates profits. Understanding different business models helps owners and entrepreneurs select the right approach for their business concept and target market. Here are some common business models:

  • Subscription Services : This model offers customers regular, ongoing access to products or services in exchange for a recurring fee. Popular among digital services and software, it provides steady revenue and customer loyalty.
  • Freemium Model : Common in the tech industry, the freemium model offers basic services for free while charging for advanced features. It attracts a large user base quickly, with the potential to convert a portion to paid versions.
  • Product Sales : This traditional model involves selling goods directly to customers. It can range from retail operations to online stores, focusing on producing, marketing, and selling physical items.
  • Service-Based Model : Professional firms and contractors often use this model, providing specialized services like consulting, design, or maintenance. Success relies on expertise, customer service, and reputation.
  • On-Demand Model : Popularized by companies like Uber, this model provides goods or services directly on customer request, often facilitated through a digital platform or app.
  • E-commerce : With the rise of the internet, many businesses operate online, selling products or services directly through their website or online marketplaces.
  • Affiliate Marketing : This model pays external parties to generate traffic or leads to the company's products and services. It's a way to extend market reach without directly handling sales.
  • Advertising Model : Media companies and websites often use this model, providing content or services free of charge, but generating revenue through advertisements.

Understanding these business models helps a company decide the best strategy for market entry and growth. Each model has its own set of operational details, target market strategies, and financial implications. Selecting the right business model is crucial for a company's success, aligning with its core values, customer needs, and long-term goals. As the business evolves, it may adopt multiple models or shift strategies to adapt to changing market conditions or customer feedback.

Business Model vs Business Plan: Key Differences

Understanding the difference between a business model and a business plan is crucial for anyone diving into the world of entrepreneurship or looking to scale their business. Here are the key differences:

  • Business Model : A business model is an overarching concept that explains how a company creates, delivers, and captures value. It's about the company's core strategy for generating profits and includes elements like value propositions, customer segments, and revenue streams.
  • Business Plan : A business plan is a detailed document that outlines the specific strategies, goals, and actions of a business. It's a comprehensive plan that includes market analysis, financial projections, and operational details aimed at guiding the business's trajectory and attracting investors.
  • Business Model : Generally broader and more conceptual, a business model provides a high-level view of the business's approach to the market. It's about the fundamental structure of how the business operates and competes.
  • Business Plan : More detailed and tactical, a business plan lays out the step-by-step plan for executing the business model. It includes in-depth information on planning, marketing, finances, and more.
  • Business Model : Business models often need to be flexible and adaptive, especially in early stages or in rapidly changing markets. They can evolve as the business learns more about its customers and competition.
  • Business Plan : While it's a detailed guide, the business plan is also a living document but typically requires formal revisions and updates as the business grows and market conditions change.
  • Business Model : Primarily used internally to guide the company's strategy, but it can also be used to succinctly explain the business to external stakeholders and potential partners.
  • Business Plan : Often intended for external stakeholders, especially potential investors, lenders, or partners who want a detailed understanding of the business's approach and potential for success.
  • Business Model : Includes the business model canvas or similar frameworks detailing the company's value proposition, customer segments, channels, customer relationships, revenue streams, key activities, key resources, key partners, and cost structure.
  • Business Plan : Includes an executive summary, company description, market analysis, organization and management structure, product or service line, marketing and sales strategy, funding request, financial projections, and appendices.

While a business model provides a conceptual framework for understanding how the company creates value and money, the business plan offers a detailed guide on how to implement these concepts and achieve specific business goals. Both are vital, but they serve different purposes and address different needs within the business's lifecycle.

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Business Plan vs. Business Model: What's the Difference?

Dive into the nuances of Business Plans & Models. Uncover their key differences, applications, and tips for strategic growth. Master your business journey today!

November 28, 2023

In the world of business, two terms often emerge as foundational elements to startup founders, seasoned entrepreneurs, and everyone in between: the Business Plan and the Business Model. Both are crucial, yet their roles, purposes, and impacts are distinct, and understanding these differences can mean the difference between the success and failure of an enterprise.

In a landscape where innovation is rampant and industries are constantly evolving, having clarity about one's business direction is indispensable. It's akin to a sailor knowing the direction of the wind and having a map. While the wind's direction can be equated to the broader strategy of the sailor (the Business Model), the map which plots out the course in detail is akin to the Business Plan.

Yet, with these tools being so pivotal, it's alarming how often they are misunderstood or used interchangeably. Some entrepreneurs pour weeks into crafting the perfect business plan, only to realize they haven’t clarified their fundamental business model. Others sketch out a brilliant business model on the back of a napkin but falter when asked for the detailed strategy and projections that a business plan requires.

This guide aims to dissect the nuances between a Business Plan and a Business Model, highlighting their unique roles in the entrepreneurial journey and offering insight into how each can be harnessed most effectively. By the end of this exploration, readers will have a clear roadmap (pun intended!) for their own business endeavors, understanding when, why, and how to leverage each tool.

Definition of Key Terms - Understanding Business Plan and Business Model

In order to delve deep into the distinctions between a Business Plan and a Business Model, it's imperative that we first lay down clear definitions for each term. This ensures that as we progress, we're aligned in understanding and can avoid any ambiguities. So, let's start by putting these cornerstone concepts under the microscope.

Business Plan

A Business Plan can be envisioned as a detailed blueprint for setting up a business and ensuring its success. It's a comprehensive document that articulates what a business intends to achieve and the strategies it will deploy to make those aspirations a reality. Let's break down the typical components:

  • Executive Summary: A snapshot of your business, providing a concise overview of what the business is about, its mission, and how it stands out in the market.
  • Company Description: An in-depth look at the company, detailing its formation, mission, objectives, and overarching goals.
  • Market Analysis: A study of the industry landscape, understanding potential competitors, target audience, market trends, and opportunities.
  • Organizational Structure: A delineation of the company's hierarchy, roles, responsibilities, and the dynamics of how operations will be conducted.
  • Product or Service Line: A detailed description of the product or service the company offers, its benefits, lifecycle, and relevance in the market.
  • Marketing and Sales Strategies: Outlining the approach for promoting the product/service, attracting customers, and the strategies for sales conversion.
  • Funding Requirements: If seeking external investment, a clear layout of the capital needed, the reasons, and the strategy for effective utilization.
  • Financial Projections: Forecasts for the business, including projected income statements, balance sheets, cash flow statements, and break-even analysis.

Infographic: Definition of Key Terms - Understanding Business Plan and Business Model - 1

Business Model

A Business Model is akin to the conceptual foundation of a business. It succinctly defines how a company plans to generate revenue, make a profit, and ensure sustainability in a competitive market. Core components of a business model include:

  • Value Proposition: What makes the company’s offering unique and desirable? How does it solve a problem or fill a need in the market?
  • Customer Segments: Who are the primary target customers? What are their needs and how will the business cater to them?
  • Channels: Through which avenues will the product/service be delivered to the customers?
  • Customer Relationships: How does the business intend to interact with its customers, ensuring retention and loyalty?
  • Revenue Streams: The avenues through which the company will make money. This can include sales, subscriptions, licensing, and other revenue models.
  • Key Resources: Assets required to run the business, which can be physical, intellectual, human, or financial.
  • Key Activities: The main operations and tasks that need to be performed to ensure the business runs smoothly.
  • Key Partnerships: Collaborations, alliances, and affiliations that will be essential in supporting the business operations.
  • Cost Structure: A clear breakdown of the business’s expenses and financial obligations.

Infographic: Definition of Key Terms - Understanding Business Plan and Business Model - 2

With these definitions at our fingertips, it becomes easier to discern the distinct role each plays in the grand scheme of establishing and running a business. As we progress further, we will delve into how these elements differ in scope, objective, and application.

Main Differences - Navigating the Nuances Between Business Plan and Business Model

Having delineated clear definitions for both a Business Plan and a Business Model, it's now time to pinpoint their distinctive differences. While both tools are essential to a business's success, they serve varied purposes and are used at different stages of the entrepreneurial journey. Let's explore the primary differences between the two:

Infographic: Main Differences - Navigating the Nuances Between Business Plan and Business Model

  • Business Model: This represents the broader concept of the business's structure and its fundamental modus operandi. It's an overview of how the business plans to function at its core, capturing, delivering, and creating value.
  • Business Plan: This is a comprehensive document that dives deep into the strategy required to make the vision (often illustrated by the business model) a reality. It details everything from operations, marketing, sales, and finances to ensure the business is on the right track.
  • Business Model: Its primary aim is to define the method through which the company creates, delivers, and captures value. It's about answering the "What, Why, and For Whom" of the business.
  • Business Plan: This seeks to showcase the feasibility of the business model, detailing how the business will operate, generate revenue, manage costs, and expand. The business plan is more about the "How, When, and Where."
  • Business Model: While it is primarily crafted for internal stakeholders to align their vision and operations, it also serves as an overview for potential investors, partners, and other external parties who are interested in understanding the company's foundational strategy.
  • Business Plan: This is a tool tailored for both internal decision-makers and external stakeholders. When seeking investments, partnerships, or loans, a well-drafted business plan becomes indispensable. It provides the detailed insight that external parties often require before committing resources or capital.

Flexibility

  • Business Model: Given its higher-level perspective, the business model is often more adaptable. As market conditions change, customer preferences evolve, or new opportunities emerge, the business model can be adjusted to pivot or capitalize on these shifts.
  • Business Plan: Though not rigid, a business plan is more static compared to a business model. While it should be periodically updated as milestones are achieved, market conditions change, or business goals evolve, it typically requires a more formal revision process.

In essence, while the business model is about conceptualizing the heart and soul of the enterprise, the business plan is about putting flesh to that skeleton, bringing it to life with details, strategies, and actionable steps. Grasping these nuanced differences is vital for entrepreneurs as they chart the course of their business journey.

When to Use Which - The Strategic Application of Business Plan and Business Model

The distinctions between a Business Plan and a Business Model are clear, but knowing when to deploy each can be equally as crucial. Their application at the right junctures can enhance clarity, attract resources, and drive effective implementation. Here's a guide on when to use which:

Infographic: When to Use Which - The Strategic Application of Business Plan and Business Model

Starting Up a Business

  • Business Model: Before any detailed planning commences, it's pivotal for entrepreneurs to draft a Business Model. This helps in conceptualizing the very essence of the business: what value it offers, who it caters to, and how it will generate revenue. Using tools like the Business Model Canvas can provide a visual and concise representation of this.
  • Business Plan: Once the fundamental business concept is clear, the Business Plan comes into play. This document will map out the strategy to realize the business model, offering detailed steps, financial projections, marketing strategies, and more. It's a roadmap for how the business will operate and grow.

Seeking Investments

  • Business Model: Investors will want a snapshot of your business's core. They want to know why your business exists and how it stands out. Thus, presenting a clear business model is paramount.
  • Business Plan: Alongside understanding your business's essence, investors also need reassurance on its feasibility and growth potential. This is where the Business Plan becomes crucial. It offers detailed projections, strategies, and plans that can instill confidence in potential investors, showing them the roadmap to returns on their investment.

Iterating on Business Ideas

  • Business Model: In rapidly changing industries or for startups practicing the lean startup methodology, frequent iterations might be needed. Every time there's a significant pivot or change in direction, the Business Model should be revisited and possibly adjusted.
  • Business Plan: While the Business Model might be revised more frequently, it's not always necessary to overhaul the entire Business Plan. However, if the pivot is significant enough to alter operations, marketing strategies, or financial forecasts, then a revision of the Business Plan is warranted.

Periodic Review and Expansion

  • Business Model: While the core of a business might remain steady, it's beneficial to revisit the Business Model periodically, especially when considering expansion into new markets, launching new products, or diversifying revenue streams.
  • Business Plan: As businesses hit milestones, they should update their Business Plan. This could be done annually or during strategic inflection points like mergers, acquisitions, or significant market shifts. A current Business Plan is also invaluable when seeking further investments, opening new branches, or exploring partnerships.

In summation, while the Business Model encapsulates the very soul of the enterprise, the Business Plan serves as the detailed blueprint for bringing that vision to fruition. Knowing when to focus on each, and how to leverage them effectively, can guide businesses through their initial setup, growth, challenges, and expansions. Both tools, when used strategically, are the compass and map guiding a business towards its envisioned success.

Real-world Examples - Illustrating the Nuances of Business Plan and Business Model

A theoretical understanding of the distinction between Business Plans and Business Models is one thing, but observing them in practice can offer an invaluable perspective. Let’s explore some real-world examples that showcase these tools in action:

Infographic: Real-world Examples - Illustrating the Nuances of Business Plan and Business Model

  • Business Model: At its core, Airbnb’s model is about connecting people with spaces to rent to those looking for accommodations. Their value proposition revolves around offering unique, homely, and affordable accommodations compared to traditional hotels. Their primary revenue stream comes from charging hosts a commission on each booking.
  • Business Plan: When Airbnb sought investments, they presented a detailed startup business plan that included their marketing strategy, growth projections, financial details, and expansion plans into new markets. This plan articulated how they intended to move from their foundational model to a global powerhouse in the hospitality industry.
  • Business Model: Uber’s primary model is a platform connecting drivers with passengers. Their value proposition is offering a convenient, affordable, and reliable alternative to traditional taxis. Revenue primarily comes from taking a cut from each ride a driver completes.
  • Business Plan: Uber’s rapid expansion into cities worldwide didn’t happen by chance. It was part of a strategic plan that included targeted marketing campaigns, strategies to onboard drivers, handling regulatory challenges, and financial projections for each new market.
  • Business Model: Netflix started as a DVD rental-by-mail service, pivoting to streaming as technology and consumer preferences evolved. Their value proposition revolves around offering an extensive library of content for a fixed monthly price, without ads. Revenue comes from monthly subscriptions.
  • Business Plan: When Netflix decided to pivot from DVD rentals to streaming, and later into producing original content, it would have required detailed planning. Their business plan would outline content acquisition strategies, technological infrastructure needs, financial forecasts for the new ventures, and a marketing strategy to promote their evolving services.
  • Business Model: Dropbox’s model is based on providing cloud storage solutions for individuals and businesses. Their value proposition is offering a simple, reliable, and accessible means to store digital content. They employ a freemium model where basic services are free, but advanced features come at a cost.
  • Business Plan: As Dropbox sought to grow, especially in the competitive cloud storage market, they needed a comprehensive plan. This would include strategies for user acquisition, scaling their technological backend, partnerships with other software providers, and financial plans for managing their freemium model efficiently.

In essence, these examples vividly illustrate how the foundational concept of a business (Business Model) is different from the detailed strategy for its operation and growth (Business Plan). While the model captures the essence, the plan dives into specifics. Both are integral at different stages, and as seen with companies like Netflix, they need to be revisited and revised as the company evolves.

Navigating the Business Landscape with Precision

Throughout this exploration of Business Plans and Business Models, one thing remains abundantly clear: both are indispensable tools in the toolkit of every entrepreneur and business leader. However, understanding the nuanced differences between the two and knowing how to deploy each effectively can significantly impact a company's success.

Infographic: Navigating the Business Landscape with Precision

A Business Model provides the visionary blueprint of a company – it's the big picture that showcases what the company stands for, its primary methods of generating revenue, and how it intends to deliver value to its target market. It’s the foundation upon which a company is built, a reflection of its core identity.

On the other hand, a Business Plan dives into the specifics, detailing the strategies, operations, financial projections, marketing approaches, and other key components necessary to bring the business model to life. It's the roadmap, detailing the route a business needs to take to achieve its goals.

In the rapidly changing world of business, where consumer preferences evolve, technologies disrupt traditional operations, and markets are continually in flux, having a robust business model is crucial. But it’s the detailed business plan that allows businesses to navigate these complexities with precision, foresight, and strategic acumen.

Drawing inspiration from real-world examples, we've seen how giants like Netflix and Uber have effectively utilized both these tools. They've conceptualized innovative business models and then deployed detailed business plans to capture market share, adapt to changes, and remain at the pinnacle of their respective industries.

In conclusion, as an entrepreneur or business leader, think of the business model as your compass, giving direction and purpose. The business plan is your map, detailing the terrain and showing the path forward. With both in hand, you're not only set for the journey but also equipped to tackle the challenges and capitalize on the opportunities that lie ahead.

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Key Takeaways

Foundational Differences: A Business Model provides an overview of how a company creates, delivers, and captures value, whereas a Business Plan delves into the detailed strategies, operations, and financial projections for realizing the model.

Strategic Application: The Business Model sets the core vision and foundation for a business, while the Business Plan acts as a roadmap, detailing steps for achieving business goals and milestones.

Real-world Applications: Successful companies, such as Airbnb, Uber, Netflix, and Dropbox, have effectively conceptualized innovative business models and employed comprehensive business plans for strategic execution and growth.

Necessity for Adaptation: Both the business model and business plan should be revisited and revised periodically to ensure alignment with evolving market realities and business objectives.

Call to Action: Entrepreneurs and businesses should constantly reflect on, refine, and update their models and plans, engage with experts, commit to continuous learning, and actively share insights to ensure sustained success.

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Business Development Plan: What is it & How to Create a Perfect One?

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As a business owner, you obviously want to expand your business and increase your network.

But the question is, how to get started on it?

It’s simple! A business development plan is the first step you need to take.

A business development plan is much more than a piece of document. It is what defines your current positioning and helps you devise and implement a strategic plan.

That, in turn, doesn’t just bring in sales, but also goodwill and long-term relations with your stakeholders.

Having a business development plan is like living a healthy lifestyle – it will only offer great things in return but it does demand a little effort and time.

Whereas, a business with no such plan is bound to misplace time, energy and suppress its growth.

So, let’s learn a little more about this business-altering plan. Have a seat because we’re in for a ride!

What is a Business Development Plan? (Definition)

A business development plan is a detailed strategic plan on how to develop your business by implementing various ideas, tactics, and strategies that assist a company in scale better in every sphere of the business. This business development plan is what defines your current positioning and helps you devise and implement a strategic plan to grow in the market.

Simply put, it is the development of long-term value that a firm enjoys from all of its stakeholders.

A business development plan is a guide to bring everyone in the organization on the same page and get them to work towards a common goal.

For your firm to not just be complacent and make big leaps in the industry, a business development plan is a must!

Now, let’s see how this development plan is beneficial for your firm…

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How Creating a Business Development Plan is Beneficial?

1. helps a business boost sales.

Profitability is one of the key metrics to judge a business’s growth.

Devising a strong business development plan helps a business to understand the markets that are the most profitable and which plans need to be pursued first.

Business development plans also involve documenting your firm’s revenue model and all of its pros and cons.

Business development plan helping a company in boosting revenue

This way, you can better assess what changes need to be made in your revenue model and what other streams can be added to it.

Read more:  Business Letters: Definition, Types, Format, and Tips!

2. Presents Expansion Opportunities

Expansion into new markets is always a coveted opportunity for any business.

Business development is all about staying ahead of current trends and curating plans to make the expansion possible.

It’s this research that makes you better acquainted with the best target audiences and customers for your firm and thus paving way for entering new, undiscovered markets.

3. A Better Understanding of your Consumer

As discussed earlier, a good business development plan requires assessing a company’s key demographic and target markets.

It acts from a customer’s perspective so that the business can bring forward a solution to a problem large enough to make profits.

This way the focus turns to the “customer is king” model which works to promote loyalty among customers towards your brand.

4. Improves Company Image

When business development plans are created, it’s not only the customers that are analyzed but also the daily working of the firm.

A business developer can use this information and assimilate it into marketing campaigns.

By keeping potential customers in mind, a firm can address how they strive daily to help satisfy the needs of their customers.

This makes for a solidified marketing campaign.

Now that we know why a business development plan is so crucial, let’s get to creating one!

How to Create a Business Development Plan? Follow these Steps!

Step 1. revisit your vision.

When you started your business, you probably asked yourself the “Where do you see yourself a year from now?” question.

Well, the business development plan starts right there! This is the focal point for all your inspiration.

It defines what YOU want from your firm, and that’s why it’s necessary to think-free and dream high.

Do you want to have a certain amount of sales?

Do you want to win the best local business award?

Whatever it is. Start right here. Articulating what you think you need to reap from your business is where it all starts.

It’ll serve as a baseline to get your firm going and keep you motivated despite hardships.

Step 2. Assessing your Business

The next step is to evaluate your own business.

Conduct SWOT analysis to identify your strengths, weaknesses, and what markets you can venture to.

Align these with your vision, check where you’re slacking and what you need to do to achieve your vision.

Employees analysing business plan

For example:

Acme, a beauty brand has the vision to become an international firm in the next two years. Let’s say that their strengths are:

  • It resonates well with the customers.
  • It is low cost and produces good profit margins.

Whereas their weaknesses are:

  • Their marketing plans are not as effective as they need to be.
  • Sales haven’t been picking off lately.

This way they can focus better on what needs to be tweaked and work towards attaining their vision.

Read more:  Business Documents: Definition, Types, Benefits & Steps to Create Them!

Step 3. Define your Target Audience

“When you speak to everyone, you speak to no one.”

Sums it all up, doesn’t it?

Without knowing your exact audience, there is no way to make it through in any industry.

A business development plan looks forward to deciphering this and assessing changing trends which helps you find the best-fit audience.

For more details on how you can identify your target audience, check out our blog:

(Linking our target audience blog here once it’s published online)

Step 4. Identify Competition

Knowing what other competitors offer will act as a great tool to understand how your business stands out.

Assess what pricing policies they use, what marketing campaigns they’ve undertaken, and what worked for them.

This way you can identify the best strategic moves for your business moving forward!

Read more:  Business Report: What is it & How to Write it? (Steps & Format)

Step 5. Deliberate New Ideas

From the evaluation you’ve done so far, start setting priorities for what you think needs to change.

And then depending on those, start listing what all possible solutions could help solve them. Mention anything and everything you think would work.

For example: Let’s consider our previous example of Acme which was lacking on its marketing fronts. Now their possible solutions could be:

  • Beginning a new marketing campaign.
  • Hiring a campaign manager.
  • Starting blogs or email marketing.
  • Advertising in beauty magazines.

Thus, a firm can tackle all its issues by listing down every possible way to address them.

This brainstorming session may seem far-fetched but can lead you in the right direction and help you find the most accurate solution to your problems.

Step 6. Setting a Goal

Once you’ve devised a plan, it’s important to set dates.

For example: If you plan to begin a marketing campaign, make sure it gets started by a certain date and yields results by a certain date.

Only when you set smaller goals, you’ll be able to achieve your vision.

These goals will set you and the people in your firm into motion and serve as a reminder as to what’s expected of them.

Step 7. Assess your Business Plan

Although many firms overlook this part, it’s utterly crucial.

Now that you have implemented your plans and you’re ready to achieve your vision, it’s time to assess it.

Monitor the impacts and document all of it as you go, so when you get back to it a year from now, you’re more informed about what went wrong and what yielded shining results.

Read More:   Reasons Why You Should Write a Business Plan!

Two employees discussing a business development plan

Now you’ve not only created your development plan and assessed it, but you’ve also got ideas and insights into what you need to include in your next one!

Sounds like a concrete business documentation plan may require an even faster and smarter tool!

Well, it’s time for you to meet Bit.ai…

Bit.ai : The Ultimate Tool for Creating a Business Development Plan

We know that creating a business development plan is a complex task and it seems like it requires highly proficient documentation skills…

Well, let us break that bubble for you!

With Bit, you can make documentation fun and exciting and create the perfect business development plan for your business.

Working with Bit is very simple. With its integrated and interactive tools, it will take you much less time to create documents and you’ll get solid results too!

Don’t believe us? Check out some of its amazing features:

  • Real-Time Collaboration: When working on a document as comprehensive as a business development plan, it’s obvious that you’ll be working with a team. At such times, it’s more important than ever to have a seamless collaboration experience! Bit facilitates exactly that with its real-time collaboration feature that lets you work on the same document together, comment to exchange ideas, and chat on the side.
  • Fully Responsive Templates : Want to create an exciting development plan? Bit has you covered. With its fun and awesome templates that are fully responsive on every kind of device, you are bound to have an exhilarating experience!
  • Sleek Editor: A business development plan is deemed to have corrections and require edits and thus a sleek editor like Bit’s would be a handy tool to allow interruption-free editing!
  • Sharing and Permissions: A development plan is a vital plan for any business and only needs to be accessed by the right people. Bit supports features like document tracking, password protection, file access restrictions, etc. which help secure your document and lets you decide who gets to access it.
  • Real-time Insights: With its trackable links, you can keep an eye on who viewed the plan, for how long, and more. Bit has you covered in offering accurate and powerful insights!
  • Smart Workspaces: When working with multiple teams, it’s important that everything is as organized as possible. Bit’s smart Workspaces helps you do just that! Not only can you efficiently work with different departments and teams, but you can also store information of varied kinds in a neat manner.
  • Content Library: Bit has a powerful content library that you can use to save and access all your images, videos, and other digital content you might need in your business development plan.
  • Rich Media Integration: One of the ways to make your development plan more comprehendible and accessible is to make it interactive. Bit lets you do that! You can  add videos, social media posts, music, cloud files, presentations, maps, charts, surveys/polls – basically every kind of rich media in your Bit doc.
  • Client Portal: Bit provides a smooth experience for your team and clients to review your business development plans. All you need to do is invite clients into your workspaces by giving them ‘guest access’. The ‘guests’ aka your clients can get two types of access to the documents: comment-only and read-only.

Trust us when we say that no documentation tool out there is as robust as Bit. It even offers a free account for up to 5 users and we think you should absolutely give it a try!

Our team at  bit.ai  has created a few awesome business templates to make your business processes more efficient. Make sure to check them out before you go, y our team might need them!

  • SWOT Analysis Template
  • Business Proposal Template
  • Business Plan Template
  • Competitor Research Template
  • Project Proposal Template
  • Company Fact Sheet
  • Executive Summary Template
  • Operational Plan Template
  • Pitch Deck Template

We know that everyone craves success but only very few have the patience and perseverance to reach that peak of glory.

A business development plan may not scream success when you’re creating it, but it’s a stepping stone that will take you there!

It will constantly acquaint your organization with its long-term goals, and help it strategize and execute its plans in a resounding manner.

We hope that we’ve gotten you all fired up to get started with your business development plan. Follow our steps and you’re ready to rock!

Don’t forget to let us know how it goes by tweeting us @bit_docs. We’d be happy to hear from you!

Further reads:

13 Business Goals You Must Set In 2021

Formal Report: What is it & How to Create it!

Growth Plan: What is it & How to Create One? (Steps Included)

Market Orientation: What is it & How Does it Work? (The Complete Guide)

15 Business Intelligence Tools & Software Every Business Needs!

Tactical Plan: What is it & How to Create an Effective One?

Unique Selling Proposition: What is it & How to Create Your Own?

KPI Report: What it is & How to Create a Perfect One?

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Marketing Research: Definition, Process & Tools!

11 Best Text Editors For Windows, Mac, Linux & More!

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business development plan vs business plan

About Bit.ai

Bit.ai is the essential next-gen workplace and document collaboration platform. that helps teams share knowledge by connecting any type of digital content. With this intuitive, cloud-based solution, anyone can work visually and collaborate in real-time while creating internal notes, team projects, knowledge bases, client-facing content, and more.

The smartest online Google Docs and Word alternative, Bit.ai is used in over 100 countries by professionals everywhere, from IT teams creating internal documentation and knowledge bases, to sales and marketing teams sharing client materials and client portals.

👉👉Click Here to Check out Bit.ai.

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Understanding The Distinction Between a Business Plan & Business Planning

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In the dynamic world of entrepreneurship, our choice of words matters. Our vocabulary can often become a veritable alphabet soup of jargon, acronyms, and those buzzwords (I'm looking at you, "disrupt").

And let's not get started on business cliches – "circle back," "synergy," “deep-dive,” etc.

Yet sometimes, it's worth pausing to consider the words we casually sprinkle around in our business conversations. In a previous article, we explored the differences between strategic and tactical business planning , two related but distinct approaches to guiding a business. Now, we're going to delve into another pair of terms that often get used interchangeably but have unique implications: "business plan" (the noun) and "business planning" (the verb).

The business plan, a noun, is a tactical document. It's typically created for a specific purpose, such as securing a Small Business Administration (SBA) loan . Think of it as a road map – it outlines the route and the destination (in this case, the coveted bank loan). But once you've reached your tactical goal (in this case, getting the loan), it often gets shoved in the glove compartment, forgotten as part of the organization's action plan until the next road trip (i.e., additional funding ).

Business planning is not a static concept, but rather a dynamic verb. It's an ongoing process that necessitates continual adjustments. It's about creating a holistic, interconnected value-creating strategic plan that benefits all stakeholders. This includes attracting top-tier employees, ensuring a return on lending or investment, and making a positive impact on the community, whether online or in real life.

That being said, the customer remains at the heart of this process. Without customers, there are no sales, no revenue, and no value. Everything else is contingent on this key element.

If we were to compare the business plan to a map, then business planning would be the journey. It's a continuous process of making strategic decisions, adapting to new paths, and steering the business towards its goals. Sometimes, it even involves redefining objectives midway.

So, let's do a "deep-dive" (I couldn't resist) into these two terms, examining their application in the real world. Along the way, we'll uncover some tools that can aid us in the ever-evolving process of strategic business planning and the more finite task of crafting a winning business plan.

The Business Plan is a Document

Alright, let's take a closer look at a phrase we've all tossed around: the business plan. Imagine it as the detailed blueprint of your organization's goals, strategies, and tactics. It's like the North Star for your entrepreneurial ship, shedding light on the key questions: what, why, how, and when (speaking of questions, here are some FAQs about the business plan ).

Writing a solid business plan isn't easy , especially if you're just dipping your toes into the world of business planning. But don’t worry; we'll get to that (eventually).

So, let's break it down. What does a business plan document consist of, exactly?

  • Executive Summary: Just as it sounds, this is a quick overview of the nitty-gritty that's in the rest of your business plan. It's the introduction to your organization, highlighting your mission statement and serving up the essential details like ownership, location, and structure.
  • Company Overview: This is where you will detail your products and/or services, their pricing, and the operational plan. If you're opening a restaurant, this section is where you present your menu, and it's also where you talk about your ingredient sourcing, the type of service you'll provide, and the ambiance you're aiming for. 
  • Market Analysis Summary: This section demands a comprehensive analysis of your industry, target market, competitors, and your unique selling proposition. Without access to top-notch (and often not free) research tools, it can be challenging to find current industry data. Check out our  guide on the best market research tools to get started.
  • Strategy and Implementation Summary: Here, you'll lay out your short-term and long-term objectives along with the strategies you'll implement to attract and retain customers. This is where you’ll talk about all the different marketing and sales strategies you'll use to charm your future customers.
  • Management Summary: This is your chance to spotlight your company's key personnel. Detail the profiles of your key leaders, their roles, and why they're perfect for it. Don't shy away from acknowledging talent gaps that need to be filled, and do share how you plan to fill them!
  • Pro Forma Financials: This is where you get down to the dollars and cents with a detailed five-year revenue forecast along with crucial financial statements like the balance sheet and the profit & loss statement.

A business plan is an essential instrument, not just for securing funding, but also for communicating long-term goals and objectives to key stakeholders. But, while a business plan is essential for many circumstances, it's important to understand its scope and limitations. It's a tactical tool, an important one, but it's not the be-all and end-all of business strategy. Which brings us to our next point of discussion: business planning.

Business Planning is a Process

If we view the business plan as a blueprint, then business planning is the architect. But let's be clear: we're not building just any old house here. We're building the  Winchester Mystery House of business. Just as the infamous Winchester House was  constantly under construction , with new rooms being added and old ones revamped, so too is your business in a state of perpetual evolution. It's a dynamic, ongoing process, not a one-and-done event.

In the realm of business planning, we're always adding 'rooms' and 'corridors' – new products, services, and market strategies – to our 'house'. And just as  Sarah Winchester reputedly consulted spirits in her Séance Room to guide her construction decisions, we consult our customers, market data, and strategic insights to guide our strategy. We're in a constant state of assessing, evolving, executing, and improving.

Business planning touches all corners of your venture. It includes areas such as product development, market research, and strategic management. It's not about predicting the future with absolute certainty – we’re planners, not fortune tellers. It's about setting a course and making calculated decisions, preparing to pivot when circumstances demand it (think global pandemics).

Business planning is not a 'set it and forget it' endeavor. It's akin to being your company's personal fitness coach, nudging it to continually strive for better. Much like physical fitness, if you stop the maintenance, you risk losing your hard-earned progress.

Business Planning Case Study: Solo Stove

Now that summer is here, my Solo Stove stands as a tangible testament to effective business planning.

For those unfamiliar, Solo Stove started with a simple yet innovative product – a smoke-limiting outdoor fire pit that garnered over $1.1 million on Kickstarter in 2016, far exceeding its original objective. Since then, it has expanded its portfolio with products tailored to outdoor enthusiasts. From flame screens and fire tools to color-changing flame additives, each product is designed to fit seamlessly into modern outdoor spaces, exuding a rugged elegance that resonates with their target audience.

This strategic product development, a cornerstone of business planning, has allowed Solo Stove to evolve from a product to a lifestyle brand. By continually listening to their customers, probing their desires and needs, and innovating to meet those needs, they've built a brand that extends beyond the products they sell.

Their strategy also includes a primary "Direct To Consumer" (DTC) revenue model, executed via their e-commerce website. This model, while challenging due to increased customer acquisition costs, offers significant benefits, including higher margins since revenue isn’t split with a retailer or distributor, and direct interaction with the customer.

Through its primary business model,  Solo Stove has amassed an email database of over 3.4 million customers . This competitive advantage allows for ongoing evaluation of customer needs, driving product innovation and improvement, and enabling effective marketing that strengthens their mission. The success of this approach is evident in the company's growth: from 2018 to 2020,  Solo Stove’s revenue grew from $16 million to $130 million , a 185% CAGR.

While  85% of their revenue comes from online DTC channels, Solo Stove has also enhanced their strategic objectives by partnering with select retailers that align with their reputation, demographic, and commitment to showcasing Solo Brands’ product portfolio and providing superior customer service.

Solo Stove's success underscores how comprehensive business planning fosters regular assessment, constant evolution, and continual improvement. It's more than setting goals – it's about ceaselessly uncovering ways to deliver value to your customers and grow your business.

However, even successful businesses like Solo Stove can explore additional strategic initiatives for growth and diversification, aligning with their strategic direction and operational planning. For instance, a subscription model could provide regular deliveries of products or a service warranty, creating a consistent revenue stream and increasing customer loyalty. Alternatively, a B2B model could involve partnerships with adventure tourism operators, who could purchase Solo Stove products in bulk.

These complementary business models, when integrated into the operational plan, could support the primary DTC model by driving customer acquisition, providing ongoing revenue streams and expanding the customer base. This strategic direction ensures that Solo Stove continues to thrive in a competitive market.

The Interplay between the Business Plan (Noun) and Business Planning (Verb)

In the realm of business strategy, there's an intriguing chicken-and-egg conundrum: which comes first, the business plan or business planning? The answer is both straightforward and complex: they're two sides of the same coin, each indispensable in its own right and yet inextricably linked.

The process of business planning informs and modifies the business plan, just as the business plan provides a strategic foundation for the planning process. This interplay embodies the concept of Model-Based Planning™, where the business model serves as a guide, yet remains flexible to the insights and adaptations borne out of proactive business planning.

Let's revisit the Solo Stove story to elucidate this concept. Their business model, primarily direct-to-consumer, laid the groundwork for their strategy. Yet, it was through continuous business planning  –  the assessment of customer feedback, market trends, and sales performance –  that they were able to refine their model, expand their product portfolio, and enhance their growth objectives. Their business plan wasn't a static document but a living entity, evolving through the insights gleaned from ongoing business planning.

So, how can you harness the power of both the tactical business plan and strategic business planning in your organization? Here are a few guiding principles:

  • Embrace Model-Based Planning™: Start with a robust business model that outlines your strategic plan. But remember, this isn't set in stone—it's a guiding framework that will evolve over time as you gain insights from your strategic planning process.
  • Make business planning a routine: Regularly review and update your business plan based on your findings from market research, customer feedback, and internal assessments. Use it as a living document that grows and adapts with your business.
  • Foster open communication: Keep all stakeholders informed about updates to your business plan and the insights that informed these changes. This promotes alignment and ensures everyone is working towards the same goals.
  • Be agile and adaptable: A key part of business planning is being ready to pivot when necessary . Whether it's a global pandemic or a shift in consumer preferences, your ability to respond swiftly and strategically to changing circumstances is crucial for long-term success.

Fanning the Flames: From Planning to Plan

The sparks truly ignite when you understand the symbiotic relationship between tactical business plans, strategic business planning, and the achievement of strategic goals. Crafting a tactical business plan (the noun) requires initial planning (the verb), but then you need to embark on continuous strategic planning (the verb) to review, refine, and realign your strategic business plan (the noun). It's a rhythm of planning, execution, review, and adjustment, all guided by key performance indicators.

Business planning, therefore, isn't a one-off event, but rather an active, ongoing process. A business plan needs constant nurturing and adjustment to stay relevant and guide your organization's path to success. This understanding frames your business plan not as a static document, but as a living, breathing entity, evolving with each step your business takes and each shift in the business landscape. It's a strategic roadmap, continually updated to reflect your organization's objectives and the ever-changing business environment.

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More From Forbes

Business plan versus sales plan: which is more important.

Forbes Business Development Council

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However, modern businesses can be a bit shaky. The day-to-day of business ownership can feel as though an earthquake is constantly testing these key pillars. If you could only choose one pillar to hold your business together as the others fell away, you would likely need to rely on sales. Without it, revenue would stagnate. This is why building out a business model that is heavily sales-centric isn’t that wild of an idea: so much so that I might actually advise some startups to skip the step of developing a business plan altogether or replace it with something a bit more agile.

Developing A Sales Plan, Not A Business Plan, For A Lean Business

The first step to starting a business is to create a business plan. Right? Well, if you’re running a lean business, you may be able to save time with just a sales plan.

Think about it. A truly effective sales plan is robust and includes enough information to ensure steady business growth. For businesses that don’t require investors or strategic partnerships, a business plan may be less of a necessity. So, rather than focusing your efforts on your company profile, you can place more attention on your sales performance.

A great example is how a sales team might view prospecting as "scary." Data from a 2015 Hubspot study showed that reps struggle with prospecting more than other parts of the sales process. Developing a sales plan with a well-thought-out prospecting strategy can help lessen the struggle and speed up the sales process.

In those crucial first years of business ownership, many companies fail. Maybe the failure is due in part to a lack of initial research, but it is 100% due to a lack of sufficient revenue. So, while it’s imperative not to overlook any aspect of business ownership, you’re likely undervaluing your sales plan by just making it one piece of your business plan. In my experience as a founder and CEO, I've found that you can help keep the lights on by placing a greater emphasis on your sales plan -- even if you run into other operational snafus.

What To Know Before You Build Your Sales Plan

It’s important to understand that in order for a business to successfully flourish in any industry, you generally need to do a great deal of structuring, planning and self-correcting.

• Know your brand.  At the core of any business are its "actions" -- they make up its brand. Your brand should be instinctual by the time you even have your first customer interaction. You should reflect your brand from both an internal and external lens for every who, what, why and how of your business. Your actions won’t feel as unique and authentic if only your internal team gets to feel them. Likewise, you may not come off as genuine if you don’t operate internally in the same way you present yourself to customers. A brand is the heart of every customer engagement, and therefore, it’s the heart of every sales plan.

• Know your industry.  What are your customers going to expect from you? What have they seen enough of already? You don’t want to be the black sheep of the industry, yet you can’t afford to blend in as a newcomer. With the right amount of upfront research, you can find that right balance of industry expectations and what makes you unique.

• Know your products.  From every practical application to every whimsical extra feature, every member of your team should be deeply intimate with the ins and outs of your products. No detail is too small when you’re trying to develop sales collateral, marketing strategies and elevator pitches.

Key Elements Of A Comprehensive Sales Plan

Whether you have a business plan or not, developing your sales plan is not the time to cut corners. As you’re putting together your sales plan, heavily consider these key elements:

• Define your market.  How big is your market, and what slice are you trying to cut out for yourself? What events or innovations are defining or redefining your industry?

• Define your territory.  Beyond any geographical location, your territory encompasses your position within your market, your digital presence and your ideal client. Understand where you are now within your industry, but constantly search for opportunities to get to where you want to be.

• Define your sales channels.  Where does your audience spend their time? What channels make sense for your industry, product and brand identity? You don’t want to waste your resources marketing in the wrong channels, but you certainly don’t want to miss out on key opportunities to engage.

• Fill in the gaps.  No business starts off at its ideal finish line. In order to achieve continual growth for your business, you’ll likely need some assistance from industry experts. Whether you’re hiring a new employee or collaborating with a contractor, consider the gaps between you and your ideal annual revenue and the smartest ways to fill those gaps.

If you’re looking to start a new business venture, don’t let an underdeveloped sales plan be your downfall. Consider the ways you can take traditional business planning and amplify your new startup with a sales-centric strategy.

Curt Doherty

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Building a strong business development strategy

business strategy development

A business development strategy is a comprehensive plan for growing your company. 

This growth can involve acquiring new customers , expanding into new markets, or developing new products or services. Our experts can help you identify growth opportunities , set clear goals, and determine the best approaches to achieving them.

Business development challenges

Typical business development activities include networking, forming partnerships , doing market research, and launching sales initiatives—all aimed at boosting growth. Even though business development has a lot of potential, it comes with its own set of challenges:

Identifying and reaching target markets

One major challenge is figuring out which markets are the most profitable and how to reach the right audience. Many businesses struggle to pinpoint their most lucrative customers, leading to inefficient marketing and missed opportunities. This task involves understanding market dynamics, consumer behaviors, and demographic trends. Misidentifying target markets can waste resources and result in poor ROI.

Generating qualified leads

Attracting and identifying leads that are likely to convert into paying customers is another big hurdle. The lead generation process can sometimes attract the wrong audience or fail to nurture potential leads effectively. Balancing the quality and quantity of leads is tricky, and ineffective lead generation can lead to spam or irrelevant communications, frustrating and disengaging customers.

Building and maintaining relationships

Building and maintaining strong relationships with potential customers is crucial but challenging. Establishing trust and rapport requires consistent effort and strategic communication. As businesses grow, they often struggle to keep up regular, personalized interactions. High customer expectations for responsiveness and personalization make this even harder. 

Differentiating from competitors

Standing out in a crowded market is a persistent challenge. Differentiation requires understanding what makes your business unique and effectively communicating that value proposition. Many businesses need help identifying their unique selling points (USPs) or conveying them convincingly. Without clear differentiation, it’s tough for customers to choose between similar products or services, leading to decision fatigue.

Resource allocation

Business development can take a lot of time, and figuring out how to allocate limited resources is a major challenge. Budget, time, and personnel constraints make it tough to prioritize activities that will yield the highest returns. This can lead to inconsistent service quality or delayed responses, negatively impacting the customer experience .

Adapting to market changes

Maintaining rapidly changing market conditions and customer preferences requires agility and foresight. Staying ahead of trends and quickly adapting strategies is challenging. This involves continuously monitoring the market, analyzing data, and being ready to pivot when necessary. Slow adaptation can lead to losing relevance and market share, as customers often quickly adopt new trends and technologies.

Managing long sales cycles

Navigating long sales cycles can take time and effort. They require persistent follow-up, sustained engagement, and patience, which can strain resources. Maintaining engagement and momentum over extended periods is challenging for businesses. Additionally, the longer the sales cycle, the higher the risk of losing customers to competitors or changing market conditions.

Effective networking

Building and leveraging professional networks for business opportunities is essential but tough. Effective networking requires strategic effort, time, and genuine connections. Many businesses need help identifying the right events, platforms, or individuals to network with. Maintaining and leveraging these relationships over time can also be resource-intensive.

Utilizing digital marketing

Keeping up with the fast-paced evolution of digital technologies and platforms is a common challenge. Businesses need help to stay updated with the latest digital marketing trends, tools, and best practices. This includes creating compelling content, optimizing for search engines, and effectively using social media. Poorly executed digital marketing can lead to irrelevant or intrusive ads, negatively affecting brand perception.

Setting realistic goals

Setting achievable and measurable business development goals is crucial but often problematic. Goals that are too ambitious or too conservative can hinder growth. Aligning goals with the overall business strategy, market conditions, and available resources is essential. Unrealistic goals can demotivate teams and lead to over-promising and under-delivering, eroding trust and satisfaction.

Measuring success

Defining and measuring the success of business development efforts is essential for continuous improvement but challenging to execute. Identifying the right metrics and tracking them effectively can be difficult. This involves integrating various data sources, analyzing performance, and making data-driven decisions. Inaccurate or incomplete measurement can lead to misguided strategies and missed opportunities.

Overcoming resistance to change

Addressing internal resistance to new business development strategies is a significant hurdle. Change is often resisted due to fear of the unknown, comfort with the status quo, or lack of understanding of the benefits. Managing organizational culture, communicating effectively, and involving stakeholders in the change process is crucial. Internal resistance can lead to delays, reduced morale, and suboptimal implementation of new strategies.

6 steps for your business development strategy

Building a solid business development strategy is key to growing your company and ensuring its success. It's not just about having a great product or service; it's about strategically planning and executing steps to expand your reach, attract new customers, and improve your bottom line. Whether you're a startup trying to gain traction or an established business looking to grow further, a well-thought-out strategy can make all the difference.

Let’s break down six essential steps to create an effective business development strategy. These steps include defining your target market, setting long-term goals, understanding your audience, gaining a competitive advantage, optimizing your sales process, and fostering a culture of adaptability. These elements are crucial for helping your business survive and thrive in a competitive market. By following these steps, you can create a roadmap for sustainable growth and long-term success.

1. Define your target market

Conduct thorough market research to identify the most lucrative segments. Analyze market size, growth potential, customer demographics, and the competitive landscape. Focus your resources on the most promising opportunities. This approach leads to a higher return on investment (ROI) for marketing efforts and a stronger customer connection.

2. Define your long-term goals

Long-term goals provide direction and purpose, guiding decision-making and resource allocation. Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals are crucial for clarity and focus. For example, instead of setting a vague goal like "increase sales," a SMART goal would be "increase sales by 20% within the next year through targeted marketing campaigns." Align your goals with your vision and mission, ensuring they are ambitious yet realistic. 

3. Understand your target audience

Delve deep into customer demographics, preferences, behaviors, and pain points through surveys, focus groups, and data analysis. This understanding allows you to tailor products, services, and marketing efforts to meet the specific needs of your audience. Increased customer satisfaction, loyalty, and higher conversion rates are the positive outcomes of this tailored approach.

4. Gain a competitive advantage

Identify what sets your business apart from competitors. Analyze your unique selling propositions (USPs) and ensure they are effectively communicated to the market. This may involve innovation, superior customer service, better pricing strategies , or a distinctive brand identity. Gaining a competitive advantage helps you attract and retain customers even in a crowded market. 

5. Optimize your sales process

Map out your sales process from lead generation to closing the deal and identify any bottlenecks or inefficiencies. Adopt new technologies, improve communication and collaboration among teams, and establish clear workflows. Train your sales teams and continuously refine sales tactics based on performance data. Actively participate in industry events, trade shows, and networking groups, and prepare for these interactions with clear objectives and follow-up plans. 

6. Foster a culture of adaptability

Overcoming resistance to change and fostering a culture of adaptability is crucial for implementing new business development strategies. Communicate the benefits of change, involve employees in the process, and provide training and support. Creating an adaptable culture helps you remain resilient in the face of market shifts and emerging trends. Increased innovation, improved employee morale, and a stronger competitive position are the positive outcomes of fostering adaptability.

The importance of market research

Market research is a fundamental component of a robust business development strategy. It provides valuable insights that inform various aspects of your business, from understanding your target audience to refining your competitive advantage. 

Market research provides the data and insights needed to make informed decisions, reduce risks, and capitalize on market opportunities. It ensures that your business development efforts are grounded in reality and poised for success. By offering evidence-based strategies, it reduces the time-consuming trial-and-error process.

Analyzing industry trends and customer preferences can help you develop unique selling propositions (USPs) that give you a competitive edge. Market research provides detailed demographic and psychographic information about potential customers, enabling you to tailor your products, services, and marketing efforts to meet their needs. Understanding where your audience spends their time online and what content resonates with them helps create targeted ads and social media posts that drive higher engagement and conversions.

Market research provides a clear understanding of market potential and growth opportunities, allowing you to set realistic and achievable objectives that align with your overall business strategy. Knowing your industry's key players, trends, and pain points will enable you to engage in meaningful conversations and build valuable relationships. It also streamlines your business development and sales processes by identifying the most effective strategies and tactics for attracting and converting leads.

How we can help

At Simon-Kucher, we specialize in crafting robust business development strategies tailored to your unique needs. By leveraging deep industry knowledge and data-driven insights, we identify and implement the most effective tactics to attract and convert leads.

Strategic business development planning is vital for setting a clear direction and ensuring all activities align with your goals. We assist you in formulating comprehensive strategic plans, including market entry strategies, expansion plans, and diversification opportunities. Our expertise ensures that every aspect of your business development is meticulously planned and strategically sound. Contact us today.

Our experts are always happy to discuss your issue. Reach out, and we’ll connect you with a member of our team.

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The proposal, offered by Jaindl Land Co. and known as Farmersville Estates, calls for single-family homes on 206 building lots on 290 acres.

  • Bethlehem Township commissioners review plan for proposed housing development

Stephen Althouse

Steve Althouse

WFMZ.com Reporter

  • Author email
  • Aug 19, 2024

BETHLEHEM TWP., Pa. - The Bethlehem Township Board of Commissioners reviewed a sketch plan for a proposed cluster housing development Monday night.

The proposal, offered by Jaindl Land Co. and known as Farmersville Estates, calls for single-family homes on 206 building lots on 290 acres by Nazareth Pike, Farmersville Road, Butztown Road and Green Pond Road, north of Route 22. The lot is currently agricultural farmed land and the land rests in the township's Agricultural Zoning District.

Of the 290-acres which consist of four parcels, 214 acres rest in Bethlehem Township. Three of the four parcels are north of Route 22 and are bounded by Hecktown Road to the west and Farmersville Road to the east, Route 22 to the south and undeveloped property to the north. The municipal boundary between Bethlehem Township and Lower Nazareth Township is located immediately north of the parcels.

A 35-acre parcel south of Route 22 will be preserved for open space. Additional open space is proposed within the developed area on the north side of the highway. The open space will consist of recreation space for residents such as pocket parks, small ball fields, walking trails and landscaped coves.

Jaindl officials said main site access will be via new direct connections to both Farmersville Road and Hecktown Road. The internal road system for the project site consists of local roads that connect to the main roads provide main site access, one connection to Farmersville Road and one connection to Hecktown Road. All proposed development lots will be serviced by public water and sewer utilities with connections to existing utility lines located in these two main roads.

In examining the development, a single-family lot area will encompass 20,000 square feet. This is less than the 43,560-square-foot by-right lot.

Commissioner Michael Hudak noted concerns about access points to and from the development. Commissioners who spoke said they had no issue with the cluster development, although President John Merhottein said he was "torn" about the cluster development concept.

"If I consider reducing the amount of lots and that would reduce the amount of traffic, would that make sense?" developer David Jaindl asked Monday night. He added later he would reduce the lot total by 10 to 15. Most commissioners supported such a scenario.

Land Development Agreement Extension

The board granted an extension request by developer J.G. Petrucci Co. involving required improvement on a lot the company owns at Lehigh Valley Industrial Park VI.

The company noted most of the required improvements to the site have been completed. However, since the company does currently not have a tenant for the site, they will not obtain a building permit to construct the proposed building prior to the Aug. 23 deadline.

"For that reason, there are a minimal amount of improvements that currently are secured which JGP does not propose to complete prior to Aug. 23. These items cannot be accomplished feasibly until such time that the project goes vertical."

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Restrain IIHL from using ‘Reliance’ brand name, Anil Ambani co moves NCLT

Anil dhirubhai ambani ventures, in its application, has argued that the company was not heard while allowing the iihl to use the brand for three years, as it was not a party to the resolution plan.

By Suresh P. Iyengar

Earlier this month, NCLT directed the RBI and the Department of Industrial Policy and Promotion to consider approval for IIHL application for closing its deal to acquire RCap

Anil Dhirubhai Ambani Ventures (ADAVPL), a Reliance Group company, has filed an interim application in the National Company Law Tribunal (NCLT) to stop Hindujas-owned IndusInd International Holdings (IIHL) from using ‘Reliance’ brand name after the implementation of resolution plan.

The NCLT, while approving IIHL’s resolution plan on February 27, had allowed the company to use the Reliance brand for three years from the date of approval of the plan for the purpose of implementing the resolution plan transaction.

NCLT will hear the matter on Tuesday.

Brand agreement

ADAVPL, in its application, has argued that the company was not heard while allowing the IIHL to use the brand for three years, as it was not a party to the resolution plan.

It stated that Anil Dhirubhai Ambani Ventures and Reliance Capital, which is currently under the Insolvency Resolution Process, entered into a Brand Licensing Agreement on April 1, 2014. Under the agreement, ADAVPL granted RCap a non-exclusive, royalty-free licence to use the brand for 10 years, which has also expired.

ADAVPL has argued that the agreement does not create any interest in the brand in favour of RCap, but only allows permissive use thereof. Given this position, the brand is not an “asset” of RCap within the meaning of the term as used in Section 18 of the Insolvency and Bankruptcy Code, and ADAVPL has requested the cessation of brand usage by IIHL immediately after implementation of the resolution plan, said the petition.

According to sources close to the development, the brand ‘Reliance’ is equally owned by Mukesh Ambani and Anil Ambani, and the same cannot be allowed to be used by any other company or individual.

Moreover, the Hindujas have completed the registration of their own brand for the RCap companies in Mauritius.

Earlier this month, NCLT directed the RBI and the Department of Industrial Policy and Promotion to consider approval for IIHL application for closing its deal to acquire RCap. IIHL has already deposited ₹2,750 crore in the offshore and onshore escrow account of Committee of Creditors and submitted the binding term sheet.

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Des Moines’ proposed USL soccer stadium preparing to claim $23 million in state funding

More than three years after it was selected to receive $23.5 million in state funding, and with construction behind schedule and yet to begin, the plan for a downtown Des Moines soccer stadium is showing signs of life.

The Iowa Soccer Development Foundation announced Monday that it has formally submitted its application for the Iowa Reinvestment District funds , which would come from a share of sales taxes generated by the stadium and other improvements, including an adjoining Global Plaza site for special events. Under state law, the Iowa Economic Development Authority board now has until July 1, 2025, to approve the plans.

The 6,300-seat stadium — expected to cost $95 million — would be developed by the Krause+ development arm of the Krause Group, former owner of the Kum & Go convenience store chain. The USL Championship League, the second tier of U.S. professional men's soccer, has granted a franchise for a Des Moines team, though plans for the stadium will need to be approved before it becomes official.

"This development will serve as a cornerstone for future growth and vibrancy downtown, and we are eager to see it come to life," an Iowa Soccer Development Foundation news release quoted Des Moines Deputy City Manager Matt Anderson as saying.

The project's next steps include completing an agreement with the city of Des Moines for use of a remediated Superfund site where the stadium and plaza are slated to be built, between Martin Luther King Jr. Parkway and the Raccoon River, just south of downtown. The city in 2021 cleared the land of the remnants of the former Dico wheel and chemical factory.

The development group said it also will request a vote by the Polk County Board of Supervisors for the county's promised $7 million contribution — and suggested it may seek substantially more.

The Iowa Soccer Development Foundation still needs to raise a final $19.5 million to cover costs. The group had been negotiating for additional money from the city of Des Moines.

When could the soccer stadium break ground?

No timeline was announced for the stadium's construction, which originally was to have been completed in 2024. Amid increases in construction costs, the Iowa Soccer Development Foundation announced in 2022 that the completion date would be delayed at least a year — an estimate it has not updated since.

Foundation spokesperson Abby Bottenfield said in an email Monday that construction will not begin on the site until the funding gap is closed. Her email listed the county's expected share at $17 million.

County Administrator John Norris acknowledged that additional funding could be approved.

"We have had discussions of an additional $10 million spread out over multiple years to ensure the Global Plaza and stadium can be built and to finally close the book on cleaning up the DICO site," he said in an email.

Anderson, in a statement, said the city "is proposing to support the Capital City Redevelopment District... with a $19.5 million incentive package that would include $1.5 million for the construction of the Global Plaza, an investment of up to $13 million in continued environmental remediation costs on the DICO site, and the City designing and building SW 16th Street, connecting Martin Luther King Jr. Parkway to Tuttle Street, at a cost of approximately $5 million.”

Bottenfield's email said other major sources of funding include $23 million from Krause Group Chair and CEO Kyle Krause and wife, Sharon, and more than $14 million in private donations, it said.

The foundation said it will reveal updated renderings as the project progresses.

“We’re thrilled to be bringing professional soccer to Iowa,” Krause said in the foundation's news release. “We can’t thank the United Soccer League enough for their ongoing support and consideration of our great community.”

Krause has previously said his company intends to spend $500 million developing a host of other projects around the stadium and in downtown's Western Gateway, where it has its headquarters opposite the Pappajohn Sculpture Park and owns several other properties, including the former Crescent Chevrolet building that now houses Big Grove Brewing's Des Moines tasting room.

Is Krause's Italian soccer stadium still being built?

The Des Moines soccer stadium isn't the only one Krause has in the works. He owns the Parma Calcio 1913 team in Parma, Italy, and in an interview with Italy's  Gazzetta di Parma  published Feb. 23, Luca Martines, the team's corporate managing director, said Krause intends to fully fund the team's new stadium. It's now budgeted to cost $150 million , up from a 2021 estimate of about $97 million.

From the time of Krause's acquisition of the team in September 2020 through the end of last year, according to team financial filings, Parma Calcio has lost about $313.9 million .

Krause also owns the lower-level Des Moines Menace soccer team.

The sale of Krause Group's Kum & Go stores to the Utah-based Maverik convenience store chain was completed in 2023. Terms of the deal between the privately held companies were not disclosed, but Reuters reported the Krause Group had been seeking $2 billion.

Addison Lathers covers growth and development for the Des Moines metro. Reach her at 608-931-1761 or [email protected], and follow her on X at @addisonlathers.

Tyler Jett is an investigative reporter for the Des Moines Register. Reach him at  [email protected] , 515-284-8215, or on X at  @LetsJett.  He also accepts encrypted messages at [email protected].

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Developers plan warehouse-to-apartment conversions in the west loop.

Portrait of Crain's reporter Rachel Herzog

Rachel Herzog is a commercial real estate reporter for Crain’s Chicago Business. She joined Crain’s in 2023 from The Real Deal, where she had covered commercial real estate in Chicago. Before that, Herzog wrote for the Arkansas Democrat-Gazette. She is a graduate of UNC-Chapel Hill, receiving a bachelor’s degree in media and journalism, as well as a separate degree in Hispanic literature and culture.

1060 W. Van Buren St.

Two local developers are planning projects that would add hundreds of residential units to the already booming West Loop while repurposing unused commercial space. 

Skokie-based F&F Realty has proposed a 325-unit apartment complex at 1060 W. Van Buren St., with 111 units in the existing eight-story warehouse building on the site and an additional 214 in a new, 290-foot tower, according to 34th Ward Ald. Bill Conway’s constituent newsletter. 

Separately, Chicago real estate firm Base 3 Development wants to convert the vacant seven-story vintage building at 1220 W. Van Buren St. into 112 apartments, according to information shared at a community meeting in July.

Both projects would be among the latest in a series of proposals that seek to capitalize on downtown Chicago’s steady rent growth while breathing new life into vacant or underutilized commercial buildings as demand for workspace has waned. In July, another downtown alderman notified his constituents of a developer’s proposal to convert a mostly vacant office building on the Magnificent Mile into 320 dwelling units , and in June, a city panel signed off on subsidies for projects to turn four office buildings in the LaSalle Street corridor into more than 1,000 apartments . 

A venture led by F&F Realty founder David Friedman paid $12 million for the more than 100-year-old building at 1060 W. Van Buren St. in December 2023, according to Cook County property records. Real estate information database CoStar Group lists just one tenant in the 108,000-square-foot building, manufacturer Universal Overall. Friedman didn’t respond to a request for comment on the proposed redevelopment.  

F&F Realty is also the developer of the 45-story apartment building at 727 W. Madison St., which sold for almost $232 million in August 2023. The firm has a major stake in the local apartment sector, primarily in the suburbs, and paid $74 million for a 504-unit property in Des Plaines in 2022. 

Base 3 Development is the second company to take a stab at repurposing the building at 1220 W. Van Buren St. Another local real estate firm, The Missner Group, bought the building in 2016 from Oxxford Clothes after the suitmaker moved out. Missner planned to convert the property into loft offices but didn’t lease any of the space; the firm put the building up for sale in 2021 . 

Base 3 is purchasing the building, the developer’s zoning attorney, Liz Butler of Taft Law, said at the community meeting. A deed couldn’t be located in property records as of today, so it wasn’t immediately clear if the transaction had been completed. Base 3 didn’t return a request for comment on the redevelopment proposal. 

Butler said at the meeting that the developer plans to submit a zoning application in the fall. If the City Council approves the zoning change, permitting and construction is expected to begin in the first quarter of 2025, and the building would be ready for occupancy around spring 2026, Butler said. 

The project is a “compelling opportunity to reactivate what has been a vacant and dormant building,” she said at the meeting. 

Both redevelopment proposals were first reported by Urbanize Chicago.

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COMMENTS

  1. Business Development Plan

    Now that you're in the growth stage of your business, set things in motion with a business development plan. A business development plan sets goals for growth and explains how you will achieve them. It can have a short-term or long-term focus. Review and revise your plan as often as you can. And keep building on it as your business evolves.

  2. Your Guide to Business Development Planning

    Business development planning is incomplete without measurable goals, as the individual department members can't see where to go without a big, red "X" on the map. Strategy development. Create a game plan for reaching your goals, including tactics for marketing, sales, and partnerships. Resource allocation.

  3. Strategic Plan vs. Business Plan: What's the Difference?

    The biggest difference between a strategic plan vs. a business plan is its purpose. Existing companies use the strategic plan to grow their business, while entrepreneurs use business plans to start a company. There is also a different timeframe for each plan. Generally, a strategic plan is conducted over several years while a business plan ...

  4. The Ultimate Guide to Business Development and How It Can Help Your

    The purpose of a business development plan (or strategy) is to set realistic goals and targets that allow your reps to grow the business, close more deals, identify prospects, align members of the sales team (and other teams, company-wide), and convert more leads. 1. Craft an elevator pitch.

  5. Business Development: Definition, Strategies, Steps, and Skills

    Business development is the process of planning for future growth by identifying new opportunities, forming partnerships, and adding value to a company. It involves understanding the target ...

  6. Business Model vs. Business Plan: What's the Difference?

    Here are some differences between a business model and a business plan: Focus Business models are descriptions of how a business plans to deliver products and services to customers. They focus on specific sales funnels, marketing strategies and similar areas. In contrast, business plans are more comprehensive explanations of every facet of a ...

  7. Business Plan vs. Business Model: What is the Difference?

    A business model is the foundation of any business idea; it basically outlines how the concept offers value and potential for growth. Essentially, a solid business model ensures that the business will make money. A business plan, on the other hand, is the business owner's plan to put that model into action. It's much more detailed and ...

  8. Business Plan Vs Strategic Plan Vs Operational Plan

    How to use your business plan for strategic development and operations. A great business plan can encompass both the basic plans for the business, the long-term strategic plan, and the near-term operational plan. Using a lean planning method, you can tackle all three phases of planning and make the process easy to review and revise as your ...

  9. Business development plan: A step-by-step approach

    The business development plan is a key document that helps you map your ecosystem and strategize your business development efforts. It consists of a research part and an action part. In the first part, you analyze your market, competitors, and customers. In the second, you use your insights to build value propositions, content plans, and ...

  10. A Game-Changing Business Development Strategy to Achieve Consistent

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  17. Business Model vs Business Plan: Main Differences

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    It's the foundation upon which a company is built, a reflection of its core identity. On the other hand, a Business Plan dives into the specifics, detailing the strategies, operations, financial projections, marketing approaches, and other key components necessary to bring the business model to life.

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